Faculty Survey

The Office of Information Technology (IT) is currently developing its strategic plan for 2016-2018.  In order to better understand your technology needs and expectations, we have partnered with the Educause Center for Analysis and Research (ECAR) to conduct surveys of our faculty and students.   As an outcome of the two surveys, we hope to align…

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IT Outage: Major Server Issues

Outage Update: We are waiting on hardware from our vendor. At this time the following services are impacted: – Access to departmental share drives – Access to your personal J: drive – Email delivery to university aliases (this means Banner process emails as well as emails within Blackboard) – Voicemail to Email delivery (EVM) –…

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Zimbra Upgrade Issues – Removing and Re-Adding your SJU account on iOS Devices

How to Remove your Zimbra account from your iPhone/iPad: Click Settings, Mail Contacts, Calendars Under Accounts, locate your Zimbra account and select it, click Delete Account. Click Delete How to Add your Zimbra account on your iPhone/iPad: Click Settings, Mail, Contacts, Calendars. Click Add Account Choose the account type Exchange Enter your entire SJU email…

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Mac Updates – Beginning March 17, 2015

The following information applies to all faculty, staff, and administrators who currently use a Mac (Apple) computer. If you are using an SJU-provided Mac, please continue reading this email in its entirety. An ongoing priority for the Office of Information Technology (OIT) has been to ensure a safe computing environment for the campus community. This…

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Weekend Outages: March 7-8, 2015

During the weekend of March 7 through 8, the Office of Information Technology will be performing several upgrades.  The upgrades dates and times are as follows: Sunday March 8, 5:00am – 8:00am: The Nest will be unavailable while we upgrade the software to it’s latest version Sunday, March 8, 6:00am – 6:00pm: Employee email will…

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Phishing Scam: Dropbox Share Requests Now Being Faked

According to Wikipedia, Phishing “is the attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from popular social web sites, auction sites, banks, online payment processors or IT administrators are commonly used to…

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