IT News: Windows 10 Release

In August, Microsoft will be releasing its newest Operating System (OS), Windows 10, to Volume License users running Windows 7 and Windows 8/8.1.   What to Expect:   New computers will begin shipping with Windows 10 in August.  However,  SJU will not be distributing new computers with Windows 10 or upgrading SJU-owned computers.  Upon release of…

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Meet the Newest Member of the TSC: Christalyn

The Technology Service Center (TSC) is please to announce that Christalyn Kittrell has joined our team as the newest full-time staff member.  Christalyn’s previous role of TSC Graduate Assistant began in 2011.  She has already stepped up immensely in her new role as Service Desk Analyst.  Christalyn has a BS in Marketing and is currently…

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Network Outage: Barbelin Hall 7/7-/79

In order to complete work for Public Safety and Security, OIT will be replacing networking equipment in Barbelin beginning at 7:00am on Tuesday, July 7th. The work will continue until Thursday, July 9th. During this upgrade period, the following areas in BL may experience network outages of up to 10 minutes: Public Safety and Security…

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Network and Blackboard Outages: July 3rd & July 5th

We would like to inform you of two important upgrades being performed by the Office of Information Technology (OIT) and Academic Technology and Distributed Learning (ATDL) over the July 4th weekend.   On Friday, July 3rd, OIT will perform an upgrade to the software on our core network routers.  This important work has been scheduled for…

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Faculty Survey

The Office of Information Technology (IT) is currently developing its strategic plan for 2016-2018.  In order to better understand your technology needs and expectations, we have partnered with the Educause Center for Analysis and Research (ECAR) to conduct surveys of our faculty and students.   As an outcome of the two surveys, we hope to align…

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IT Outage: Major Server Issues

Outage Update: We are waiting on hardware from our vendor. At this time the following services are impacted: – Access to departmental share drives – Access to your personal J: drive – Email delivery to university aliases (this means Banner process emails as well as emails within Blackboard) – Voicemail to Email delivery (EVM) –…

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Zimbra Upgrade Issues – Removing and Re-Adding your SJU account on iOS Devices

How to Remove your Zimbra account from your iPhone/iPad: Click Settings, Mail Contacts, Calendars Under Accounts, locate your Zimbra account and select it, click Delete Account. Click Delete How to Add your Zimbra account on your iPhone/iPad: Click Settings, Mail, Contacts, Calendars. Click Add Account Choose the account type Exchange Enter your entire SJU email…

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Mac Updates – Beginning March 17, 2015

The following information applies to all faculty, staff, and administrators who currently use a Mac (Apple) computer. If you are using an SJU-provided Mac, please continue reading this email in its entirety. An ongoing priority for the Office of Information Technology (OIT) has been to ensure a safe computing environment for the campus community. This…

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