Maintenance: Banner Self Service – Admin Services

On Sunday, March 6th, from 5:00am – 9:00am, users attempting to access the Administrative Services of The Nest (Banner Self-Service) will need to go directly to:

During that time, we will be performing maintenance and the service will be inaccessible through The Nest.

If you have any questions, please contact the TSC.

IT Outage: Lab Print Stations 3/7

On Monday, March 7th, from 11:00am – 5:00pm, lab print stations will be unavailable.  During that time, we will be performing an upgrade to the server that manages them.


if you have any questions, please contact the TSC.

IT Outage: Voicemail Server – March 8th

On Tuesday, March 8th, from 7:00am – 8:30am, the SJU Voice Messaging system will be updated.

During the outage, voicemail services will be unavailable including receiving or accessing messages, and automated attendant services (phone menus).

If you have any questions or concerns, please contact the TSC.

Network Outages: Spring Break – March 7th – 11th

During the week of Spring Break, OIT will be performing Network Maintenance in numerous locations across campus.  Please see below for full details on all outages.


1.) On Monday, March 7th, from 3:00am – 9:00am, OIT will be performing network maintenance.  During this time, the following locations will experience intermittent loss of network connectivity:
Ziff Carriage House, Connelly Hall, O’Pake Upper/Lower Sports Complex, Nicoletti Music Studio, Paris Dining Hall, Merion Hall, Foley Center, Quinn, Dupperreault, Windrim, Gabriel Hall, Fine Arts East/West, Toland Hall, Berwick 35/39


2.) On Wednesday, March 9th, from 3:00am – 9:00am, OIT will be performing network maintenance.  During this time, the following locations will experience intermittent loss of network connectivity:

Science Center, Post Learning Commons, Drexel Library


3.) During the week of spring break, March 7th – 11th, Network Services will be performing network maintenance in Post Hall on the 2nd and 3rd floors. The 1st floor and the SJU wireless network will NOT be affected at this time.

During this maintenance window, users can expect outages lasting up to 8 hours each day on the wired network ports. This means, if you plug your computer into a network jack with an ethernet cable, you will experience outages. We recommend using the SJU wireless network for the duration.

Monday through Wednesday will affect portions of the 2nd floor. Wednesday through Friday will affect portions of the 3rd floor.


If you have any questions about these outages, please contact the Technology Service Center at 610-660-2920.

Blackboard Learn Issues

Today at 1:54PM, for about 15 minutes, Blackboard Learn was inaccessible. This issue has since been resolved. We apologize for any inconvenience!
If you have questions or concerns, please call the TSC at 610-660-2920.

Respecting Privacy, Safeguarding Data and Enabling Trust is the theme for Data Privacy Day (DPD)



Check Your Privacy Settings

Want to view or change your privacy/security settings, but don’t know where to find them? Use these direct links to update your privacy settings on popular devices and online services.

– See more at:

1 Day until Data Privacy Day



Privacy Tips

Be #PrivacyAware.

Share With Care

  • What you post can last a lifetime: Before posting online think about how it might be perceived now and in the future and who might see it.
  • Own your online presence: Set the privacy and security settings on web services and devices to your comfort level for information sharing. It’s ok to limit how and with whom you share information.
  • Be aware of what’s being shared: Be aware that when you share a post, picture or video online, you may also be revealing information about others. Be thoughtful when and how you share information about others.
  • Post only about others as you have them post about you: The golden rule applies online as well.

Personal Information Is Like Money. Value It. Protect It.

  • Think before you act: Be wary of communications that implore you to act immediately, offer something that sounds too good to be true or ask for personal information.
  • Get two steps ahead: Switch on two-step verification or multi-factor authentication wherever offered to prevent unauthorized access.

– See more at:

Login Page Redesign

Over Christmas Break on December 27th, we will be updating the login page of applications that use our single sign-on authentication method called Central Authentication Service (CAS).  CAS unifies the login process of many SJU applications (such as The Nest, Blackboard Learn, Zimbra). Instead of having to manually sign into each application separately, only one login, regardless of the application, is needed per browser session.

This new design will make navigation more visually appealing and user friendly.  The straightforward look will provide a better user experience, especially as we begin to welcome our Fall 2016 admitted students during #redenvelope season.

Here is a sneak peak of what you can expect to see:

Screen Shot 2015-12-22 at 8.04.57 AM

All of your favorite links and services are still available.  You will just need to select the Show Portal Resources button in order to view them.

Screen Shot 2015-12-21 at 7.46.53 AM

For security purposes, we would like to remind you to log out of all SJU services when you are finished working in them.  All you will need to do is click “Log Out” or “Sign Out” in the top right corner of the application and close out of your browser.

If you have any questions about the redesign, please contact the Technology Service Center.

Banner Downtime over Christmas Break

Banner INB and SSB will be unavailable the following times over Christmas Break for system upgrades:

Friday, December 25th from 8am until 10am
Sunday, January 3rd from 7am until 12pm

INB is short for “Internet Native Banner” and refers to the back-end of Banner that is most widely used by administrative staff to manage their data. Offices such as Financial Affairs, Advancement, and Enrollment Management, just to name a few, have many staff members accessing Banner INB constantly to manage institutional data.

The majority of Faculty and Staff use another form of Banner known as “Self-Service Banner”, or SSB, which is accessible through the Administrative Services section of The Nest.

When you enter students’ final grades, perform a budget query, submit or approve leave reports, or check your pay stub, you are using SSB.

If you have any questions, please contact the TSC at x2920 or by email at