Saint Joseph's University
On Sunday, March 6th, from 5:00am – 9:00am, users attempting to access the Administrative Services of The Nest (Banner Self-Service) will need to go directly to: https://ssb.sju.edu/
During that time, we will be performing maintenance and the service will be inaccessible through The Nest.
If you have any questions, please contact the TSC.
On Monday, March 7th, from 11:00am – 5:00pm, lab print stations will be unavailable. During that time, we will be performing an upgrade to the server that manages them.
if you have any questions, please contact the TSC.
On Tuesday, March 8th, from 7:00am – 8:30am, the SJU Voice Messaging system will be updated.
During the outage, voicemail services will be unavailable including receiving or accessing messages, and automated attendant services (phone menus).
If you have any questions or concerns, please contact the TSC.
During the week of Spring Break, OIT will be performing Network Maintenance in numerous locations across campus. Please see below for full details on all outages.
1.) On Monday, March 7th, from 3:00am – 9:00am, OIT will be performing network maintenance. During this time, the following locations will experience intermittent loss of network connectivity:
Ziff Carriage House, Connelly Hall, O’Pake Upper/Lower Sports Complex, Nicoletti Music Studio, Paris Dining Hall, Merion Hall, Foley Center, Quinn, Dupperreault, Windrim, Gabriel Hall, Fine Arts East/West, Toland Hall, Berwick 35/39
2.) On Wednesday, March 9th, from 3:00am – 9:00am, OIT will be performing network maintenance. During this time, the following locations will experience intermittent loss of network connectivity:
Science Center, Post Learning Commons, Drexel Library
3.) During the week of spring break, March 7th – 11th, Network Services will be performing network maintenance in Post Hall on the 2nd and 3rd floors. The 1st floor and the SJU wireless network will NOT be affected at this time.
During this maintenance window, users can expect outages lasting up to 8 hours each day on the wired network ports. This means, if you plug your computer into a network jack with an ethernet cable, you will experience outages. We recommend using the SJU wireless network for the duration.
Monday through Wednesday will affect portions of the 2nd floor. Wednesday through Friday will affect portions of the 3rd floor.
If you have any questions about these outages, please contact the Technology Service Center at 610-660-2920.
Want to view or change your privacy/security settings, but don’t know where to find them? Use these direct links to update your privacy settings on popular devices and online services.
– See more at: https://staysafeonline.org/data-privacy-day/check-your-privacy-settings/#sthash.BdWj9ZM8.dpuf
Be #PrivacyAware.
Share With Care
Personal Information Is Like Money. Value It. Protect It.
– See more at: https://staysafeonline.org/data-privacy-day/privacy-tips/#sthash.cSbDB6eO.dpuf
Over Christmas Break on December 27th, we will be updating the login page of applications that use our single sign-on authentication method called Central Authentication Service (CAS). CAS unifies the login process of many SJU applications (such as The Nest, Blackboard Learn, Zimbra). Instead of having to manually sign into each application separately, only one login, regardless of the application, is needed per browser session.
This new design will make navigation more visually appealing and user friendly. The straightforward look will provide a better user experience, especially as we begin to welcome our Fall 2016 admitted students during #redenvelope season.
Here is a sneak peak of what you can expect to see:
For security purposes, we would like to remind you to log out of all SJU services when you are finished working in them. All you will need to do is click “Log Out” or “Sign Out” in the top right corner of the application and close out of your browser.
If you have any questions about the redesign, please contact the Technology Service Center.
Banner INB and SSB will be unavailable the following times over Christmas Break for system upgrades:
• Friday, December 25th from 8am until 10am
• Sunday, January 3rd from 7am until 12pm
INB is short for “Internet Native Banner” and refers to the back-end of Banner that is most widely used by administrative staff to manage their data. Offices such as Financial Affairs, Advancement, and Enrollment Management, just to name a few, have many staff members accessing Banner INB constantly to manage institutional data.
The majority of Faculty and Staff use another form of Banner known as “Self-Service Banner”, or SSB, which is accessible through the Administrative Services section of The Nest.
When you enter students’ final grades, perform a budget query, submit or approve leave reports, or check your pay stub, you are using SSB.
If you have any questions, please contact the TSC at x2920 or by email at techhelp@sju.edu.
Dear Colleagues, we wanted to make you aware of a spam email that was sent to the university today.
The text follows:
An email from SJU OIT will contain a formal header, subject line, and TSC signature. We do our best to eliminate any guesswork and confusion. A typical email from the SJU Office of Information Technology will have a subject line similar to this: “IT Outage: Blackboard July 26th”.
This email does contain a header similar to ours, so it is tricky to identity. You will notice as you hover over Zimbra and zmail.sju.edu that it is directing you to an external site that is not our email system. Even though the page looks like our page, it is not.
If you are ever in doubt about an email that you’ve received, please contact the TSC and we can determine its validity. If you’ve received an email that you are certain is spam, please forward it to reportspam@sju.edu. This email address is used by our email system administrators to strengthen our spam servers.
If you have responded to the email please call the TSC at 610-660 -2920 or email techhelp@sju.edu for immediate assistance.
As always, if you have any questions or concerns about an email that you believe may be fraudulent, please contact the TSC at 610-660-2920.