Blackboard Update Friday, April 23, 3:00 p.m.

Since upgrading to the new server early Tuesday morning, the Blackboard (Bb) system has needed to be restarted at least once each day. The most recent restart occurred Thursday evening at 8:30pm and, at that time, new configuration changes were applied to the system as recommended by Blackboard Inc, our software provider. In monitoring the…

Read More

Blackboard Update: Monday April 19th, 5pm

Today, Information Technology (IT) met with academic administrators to assess the current state of the Blackboard (Bb) system and to determine next steps in stabilizing the system. A decision was made to move forward with the plan to establish a fresh installation of the Bb environment on a newer, faster server. This approach was recommended…

Read More

The Latest News on Blackboard

Since our last Blackboard communication, Information Technology (IT) has applied a software patch (April 14 at 3:15am) and made Bb configuration changes (April 15 at 3:45pm) based on recommendations from Blackboard Inc., our software provider.  Despite the changes, the Bb system remains unstable and it has had to be restarted on three occasions in the…

Read More

Intermittent Internet Problems-Monday, April 12.

On the evening of Monday, April 12 between 7:00PM and 8:45PM, the university network periodically lost connectivity with the Internet.   Upon detection, we immediately notified our Internet Service Provider (ISP) of the problem and have been informed that a wide area has been affected.  Our ISP continues to work on the problem, and while…

Read More

Blackboard Update Friday, April 9, 2010 1:00 pm

The Blackboard (Bb) system has been stable for approximately 30 hours. Yesterday at 7:45AM, IT applied a configuration change as recommended by Blackboard Inc, our software provider, and since that time Bb’s performance has improved and the system has not crashed. We are not prepared at this time to say that the problem is fully…

Read More

Blackboard Update April 8, 2010 9:30am

In the past 24 hours, Information Technology has applied several new configuration changes to the Blackboard (Bb) system as recommended by Blackboard Inc., our software provider. While these changes have improved certain aspects of Bb system performance and we’ve experienced fewer system crashes in the past day, Bb continues to remain unstable. With each system…

Read More