Changes to SJU Wireless Networks

On Monday, March 1, at 10am, we are transitioning to a new wireless network on campus. The new wireless will be called sjuwireless, as opposed to the older sjuwifi (which will be completely removed). The reason for this change is because sjuwireless will be more secure than the older network we were using. The sjuwireless network will be using WPA2 security which has replaced WPA. WPA2 is the most advanced security protocol to date.

If you have any questions or concerns, please contact the Help Desk at or by phone at 610-660-2920.

Avoiding Phishing Attempts

“Phishing” (pronounced fishing) is when criminals send e-mails that look like they’re from SJU or another institution. They then try to lure you to fake websites, where you’re asked to disclose confidential information, for example, passwords or login IDs.
Like spam and junk email, these phishing emails are unfortunately becoming more and more abundant at the University. A good way to know that an email is fake and not from SJU IT is to please remember that employees of SJU will NEVER ask you to provide your User ID and Password via email.
Helpful Tips to avoid phishing attempts
• If you do not recognize the sender of an email, do not open it.
• If you do accidentally open it, do not click to download attachments or files. Instead, delete the message immediately.
• Do not reply to email or pop-up messages that ask for private, personal, or financial information.
• Look closely at links in an email. While many legitimate e-mails include links to other Web sites, remember that these links can also be forged.
• Pay attention to the URL of a web site. Phishers can make links look like they go to a legitimate place, but they actually send you to a different site.
• Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly.

Tech News: iPad Release

As you all probably know, Apple released its latest product, the iPad recently. Apple is publicizing the iPad as: “the best way to experience the web, email, photos, and video. Hands down.” The iPad behaves similarly to the iPhone, but on a larger scale. The features of the iPad should be familiar to current Mac users and can be explored in detail here:
At the current time, the University will not be supporting, but they are a fun possibility for the future!

What are your thoughts on the iPad?

SPAM Email: Tuesday, February 16th, 2010

Dear Account User,

We have noticed an unauthorized attempt to change your Saint Josephs University Account password from a foreign IP. This was going to result to your inability to access your account due to the password change.

We are about to terminate your Saint Josephs University account for security reason.

If you know you are the authorized owner of this account, You are requested to forward your last login Informations (User Name) (Password) to

The provision of the above information will prove that you are the owner of this account and we will protect your ID and password from unauthorized access.

Failure to do this will violate Saint Josephs University email terms & conditions.

From Wright State University Admin and Web Support Team.

+ 2010 Saint Josephs University

Once again, the Office of Information Technology would NEVER send out such a message and would NEVER ask for anyone’s password via e-mail, over the phone, or in person. It is your responsibility, as an SJU account holder, to protect your account and password, as stated in the “User Responsibilities” section of the “Guidelines for the Use of Computing & Network Resources”, as follows:

Be responsible for all use of your accounts and for protecting each account’s password. Users are not allowed to divulge computer account passwords. Passwords should consist of a mix of 7 or 8 alphanumeric characters, and should be changed frequently throughout each semester of use. Do not use easily identifiable personal information such as names, telephone numbers, birth dates, etc.

If you have already responded sending your information, you should IMMEDIATELY change your password from the Forgot Password link in the red box on so no one else can access your account. You should also notify the IT Help Desk at or 610-660-2920 so that we can determine if your account has been compromised in any way.
This is a very serious matter. A single compromised account could jeopardize the security of all SJU members. So we ask that you do your part by keeping your password private.

February 16, 2010 – Microsoft releases Critical Updates

Windows Updates

Windows Automatic Update Update is a feature in the Windows operating system that allows critical updates released by Microsoft to be automatically installed on an end user’s computer at a scheduled time. For SJU managed windows machines, this time is automatically set by SJU Information Technology. Windows Automatic Update is an extremely useful feature because it ensures that necessary updates are installed in a timely manner without requiring the user to physically visit the Windows Update site and download the update. The downloading and installations are performed in the background without requiring the user to stop their normal tasks.

What does it look like when my computer has updates waiting to be installed?

When Software Update has discovered critical updates that need to be installed on your computer, a small yellow shield will appear in the lower right hand corner near the time. This shield indicates that the updates are currently being downloaded. If you place the mouse pointer over the shield a small box will pop up to show you what percentage of the updates have been downloaded.

Windows Update shield

If the downloads have been completed it will then notify you to restart in order to complete the updates.

What to do to ensure your computer has the latest updates

SJU owned computers do have Windows Automatic Updates configured. These automatic updates that are configured to be downloaded and installed. These include high-priority updates, security updates, critical updates, and service pack releases. Although updates are set to update and install automatically, once installed, it may require the end user to click on the yellow shield to finish the update process or restart the computer. When a restart of the computer is needed and not completed after updates, the computer could potentially be unprotected as the update process was not completed.

If you are not prompted with a pop-up notification in the loser right hand corner by the time, you can manually access it through:

Click to choose either Express or Custom installation.
• Express finds high-priority or important updates for your computer which you install with one click.