Blackboard Update Friday, April 9, 2010 1:00 pm

The Blackboard (Bb) system has been stable for approximately 30 hours. Yesterday at 7:45AM, IT applied a configuration change as recommended by Blackboard Inc, our software provider, and since that time Bb’s performance has improved and the system has not crashed. We are not prepared at this time to say that the problem is fully resolved but the indications are positive. We will continue to closely monitor the system today and throughout the weekend and will keep you apprised of things.
*** Please note that IT will take Bb down on Sunday at 3:15am for its scheduled backup. ***

Blackboard Update April 8, 2010 9:30am

In the past 24 hours, Information Technology has applied several new configuration changes to the Blackboard (Bb) system as recommended by Blackboard Inc., our software provider. While these changes have improved certain aspects of Bb system performance and we’ve experienced fewer system crashes in the past day, Bb continues to remain unstable. With each system failure, IT has sent updated analytics to Blackboard for their review and, in turn, Blackboard has responded with new recommendations for change. The latest configuration change was applied at 7:45AM. Also this morning, Blackboard Inc has assigned additional technical resources to help us resolve the problem.

We clearly understand your frustration with this situation and continue to ask for your patience as we work with Blackboard toward a resolution.

Font Change to Save Ink

A student at the University of Wisconsin discovered that switching fonts from Arial to Century Gothic uses about 30 percent less ink. The cost of ink is on the rise, so this small change may be very beneficial in the long run.

Easter Break

Next week, we will be closed on Friday, April 2nd for the Easter Holiday. Our offices will reopen normal time on Monday.
Thank you and have a great Easter!

Twitter Phishing Scam

A recent Twitter Phishing Scam takes the form of a direct message from one of your followers. The message has the subject “This you????” and a link to an external site that prompts for your Twitter password. If you have gone to this site and entered your password, you should change it right away.

For more information on Phishing please see our blog entitled “Avoiding Phishing Attempts”

Facebook Link is Actually Virus

Over the past several days there have been many links and messages being sent through Facebook that are in fact a serious risk to your computer. If you get an email from a friend sent from Facebook, DO NOT open it. These messages and links will infect your computer with spyware. Once the link has infected your computer it also sends fake messages to all of your Facebook friends. These messages may appear as though a friend has sent you a link to watch a video or look at a picture comment.

This virus is particularly troublesome as it seeks to steal credit card and other personal information.

If you have any questions or concerns, please contact the IT Help Desk at or x2920.

Thank you for your cooperation.

SPAM Email: Thursday, February 25th

*SJU Notice*

Your email account has been reported for numerous spam
activities from a foreign ip recently. As a result,
has received advice to suspend
your account. However, you might not be the one promoting
this Spam, as your email account might have been
compromised. To protect your account from sending spam
mails, you are to confirm your true ownership of this
account by providing your Username/NetID_______ and
PASSWORD______ as a reply to this message. On receipt of
the requested information, the email support shall block your account from Spam.

Failure to do this will violate the email terms &
This will render your account inactive.

NOTE: You will be send a password reset message in next
seven (7) working days after undergoing this process for
security reasons.

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