News

Planned Outages: June, 2016

On June 3rd and 4th, OIT will be performing Network maintenance in Pennbrook and Merion Gardens.  During this time, network (internet), telephone, and TV services will be unavailable.

The work will begin Friday, June 3rd, during the day and complete by Saturday evening.

Impacted groups include: Public Safety and Security, Residence Life, Counseling and Psychological Services (CAPS), and other residents of these buildings.

If you have any questions about this maintenance, please contact the TSC.

Planned Outages: May, 2016

May 18th:

Between 6:00am and 9:00am, the Office of Information Technology will be performing network maintenance that will impact Hawk’s Landing, ROTC, as well as security cameras in Lannon and Rashford Halls.  We expect intermittent network outages of 5-10 minutes during this time.

 

If you have any question about this outage, please contact the TSC!

 

 

IT Outage: Blackboard Learn

On Sunday, April 24th, from 5:00am – 9:00am, Blackboard Learn (learn.sju.edu) will be unavailable while we perform updates.

During this time, users will be unable to log into Blackboard Learn.  Course data will not be impacted.

Please contact the TSC with any questions at 610-660-2920.

Exciting News! Google Apps for Education is Coming to SJU!

we-are-going-google

 

Over the next nine months, Saint Joseph’s University will be transitioning all faculty and staff from our current email and calendaring tool, Zimbra, to the Google Apps for Education platform. Google Apps for Education is a set of integrated collaboration and productivity tools which includes email, calendaring, document sharing, cloud-based storage, and more.   The Apps for Education platform is a free, web-based service hosted by Google.

In moving faculty and staff to Google Apps, the entire University community will share the same collaboration and communication platform.  In 2012, we successfully migrated student email accounts to Google Apps for Education.  Since that time, many SJU stakeholders have requested the opportunity to work on the same shared platform and to use the rich set of collaboration tools provided by Google.  A move to Google will provide 21st century cloud email and collaboration services while reducing University costs for servers, storage and support.  In migrating to Google Apps, SJU will be joining many other universities who use Google services for faculty and staff including: Boston College, Georgetown, Saint Louis University, the University of Notre Dame, Brown University, Arizona State University, the University of Michigan and Vanderbilt University

We are currently in the planning phase of this project and look forward to your feedback.  OIT will provide updates on a regular basis as we seek to engage faculty and staff, answer questions, and provide training.

We are excited about this new direction and look forward to working with you to make our migration successful and to discover new opportunities for innovation using Google Apps for Education.

Have questions? Visit our Knowledgebase for some FAQ’s regarding the transition to Google Apps for Education.  We can also be reached at 610-660-2920.

IT Outage: Blackboard Learn – 4/10

On Sunday, April 10th, from 3:15am – 8:00am, Blackboard Learn (learn.sju.edu) will be unavailable.

During this time, OIT will be performing database maintenance.  You will be unable to log into Blackboard Learn for the duration of this outage.  Course data will remain unaffected.

If you have any questions, please contact the TSC.

Planned Outages: Voicemail Server & Blackboard Learn

There are two upcoming outages planned by the Office of Information Technology:

1.) On Thursday, March 24th, from 6:00pm – 8:00pm, the SJU Voice Messaging system will be updated.  During this outage, voicemail services will be unavailable, including receiving or accessing messages, and automated attendant services (phone menus).

2.) On Sunday, March 27th from 3:15am – 8:00am, Blackboard Learn (learn.sju.edu) will be unavailable while we perform database maintenance. Users will be unable to log into Learn during this outage.  Course data will remain unaffected.

If you have any questions about either of these outages, please contact the TSC.

Maintenance: Banner Self Service – Admin Services

On Sunday, March 6th, from 5:00am – 9:00am, users attempting to access the Administrative Services of The Nest (Banner Self-Service) will need to go directly to:  https://ssb.sju.edu/

During that time, we will be performing maintenance and the service will be inaccessible through The Nest.

If you have any questions, please contact the TSC.