Support for OS X Mountain Lion

Apple has released OS X Mountain Lion(10.8) this week, and the Office of Information Technology will test the new operating system before supporting it for the University community.

While the update from OS X Lion (10.7) to Mountain Lion isn’t expected to be as dramatic as was the move from Snow Leopard  (10.6) to Lion (10.7), OIT still needs to test key applications and University systems with the new operating system.

Some common software applications, such as Adobe CS 5, have already been reported to have issues with Mountain Lion. A great resource for checking application compatibility is RoaringApps.

OS X Mountain Lion will be available for free on University-owned computers per SJU’s site license with Apple; there is no need to pay to upgrade University-owned computers to Mountain Lion.  You will not need to purchase this upgrade separately for your computer.

As soon as OIT’s testing is complete, support for OS X Mountain Lion will be announced to the University community.

More details about OS X Mountain Lion are available on Apple’s website. If you have questions, please contact us at or 610-660-2920.

Big News from Fr. Gillespie – Launch of SJU’s New Website!

Dear Colleagues,


I am pleased to inform you that Saint Joseph’s will launch its new image campaign – “That’s The Magis – Live Greater” – in conjunction with the opening ceremonies of the 2012 Summer Olympics on Friday, July 27.  The University has secured a lead sponsorship for all 17 days of coverage in the NBC10 region, and we hope you share our enthusiasm about this opportunity to broadcast the distinct advantages of a Saint Joseph’s education to our primary audiences.


The sponsorship package includes both 30-second commercials (40 total) and five-second “billboards” (70 total) throughout the opening ceremonies, prime time and weekend coverage, and the closing ceremonies on August 12.  In addition, NBC10 will broadcast the daily “10! Show” live from Saint Joseph’s tomorrow morning to preview the campaign and air related features from the University.


Members of the campus community are welcome to be part of the “10! Show” audience.  Taping begins at 10:00 a.m. in the Foley Center on the Maguire Campus, with the show airing on NBC10 at 11:30 a.m.  The first 100 people in place in the Foley Center by 9:45 a.m. will receive a new “That’s The Magis” t-shirt as our gift.


Later on Thursday, a new interactive SJU.EDU web site will be launched.  It will include all of the Olympics television commercials as well as a wide range of new media content spotlighting all aspects of the University.  You can preview the new web site beginning at 12 noon tomorrow by clicking


I would like to thank all who contributed to the many stages of image campaign development over the past year.  In particular, the faculty, staff, students, trustees and alumni who took the time to participate in market research, focus groups and creative concept testing provided invaluable feedback along the way.  This campaign provides us a unique platform from which to convey the enduring value of the Saint Joseph’s experience, and we hope it is a true point of pride for Hawks of all ages.


Thank you, again.  We have much to celebrate!


C. Kevin Gillespie, S.J. ’72


Technology Service Center Update!

As you know, construction has been underway on the new Technology Service Center (TSC) in SC129 since the end of the spring semester. We are thrilled with the progress and we think you will be too.  We are on schedule to move in during mid-August.  At this time, walls are in place and ceilings are about to go up!

As we have mentioned before, the goal of our move is to create a full IT service center that will address the technology support needs of all faculty, staff and students in one convenient location.  In order to accomplish this, our entire Help Desk will be moving to this location along with our IT Purchasing department, our Training Coordinator, and our Technical Support team.

The members of our TSC team are:
Lauren Adams – Director, User Services
Richard Trench – Assistant Director, Technical Services
Bill Endrizzi – Technical Support Specialist
James Marano – Technical Support Coordinator
Olivia Ward – Manager, IT Procurement and Communications
Rhiannon Mayer – Service Desk Manager, User Services
Ben Jezierski – IT Training Coordinator

During the next few weeks, we will continue to provide additional updates about the TSC on our Twitter ( and the TSC blog (  Pictures of the construction progress can be seen by liking us on Facebook at

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IT Training Takes Admin Support to a New Level with Online Courses from LYNDA.COM

Last May the IT Training department wrapped up a very successful campaign of Admin training classes initially rolled out in November of 2011.  Several of the Admins received Certificates of Completion as recognition of their efforts in attending the necessary Microsoft Word or Excel classes.

As a way of offering additional support, IT Training has placed a link to the material used in these classes in the new Administrative Support Channel on MySJU.  By accessing this link, Admins can download the training manuals and exercises used in these workshops.  This will allow them to keep their skills sharp and to review the course material as often as needed.

In addition, SJU has recently purchased a limited number of licenses from LYNDA.COM, a recognized provider of online training.  Currently these licenses are available to Admins who attended the training on a first come first served basis ONLY, and will provide full access to LYNDA.COM’s library of online training material for up to one month free of charge.

Because this is a pilot campaign, and we’ve only purchased a very limited number of licenses, all licenses will expire at the end of every month.   However, Admins may request another license any time after their previous one becomes inactive.

Admins interested in obtaining a license to access LYNDA.COM’s online training library should email Ben Jezierski, IT Training Coordinator at . Those who do will receive instructions for accessing the online training material shortly after their request has been received.

Also, you may have noticed that we’ve pulled back from offering IT Training classes recently due to the ongoing reconstruction in Science Center 129. Starting in August, employees and students should refer to MYSJU for announcements of upcoming IT Training workshops.  We plan to offer several new classes including multi-part Mastery courses in Microsoft Word, Excel and PowerPoint for both PC and MAC.  Those who attend all required courses in these Mastery programs will receive Certificates of Completion.

We welcome your comments and look forward to providing you with additional opportunities for training in the future.

Have a great summer!

Ben Jezierski

IT Training Coordinator
Office of Information Technology | Saint Joseph’s University
610-660-3386 ||

Smartphone Battery Life

We often hear from customers that the battery life on their iPhone does not last throughout the day. Here are a few tips for extending the battery life:

1) Close apps that run in the background

– Double clicking the home button pops up a row of icons at the bottom of the screen. These are the most recent apps that you used. Holding your finger on one of the icons for a second brings up the ability to fully ‘kill’ the app in question. Do this regularly and you will very quickly discover some battery life improvements.

2) Update to the latest software

– Always make sure your iPhone has the latest software from Apple. To update the software, connect your iPhone to your computer, then select iPhone in the source list in iTunes. In the Summary pane, click “Check for Updates” to see if there’s a new version of the iPhone software available. Click Update to install the latest version. If your iPhone is running iOS 5, you can also wirelessly update it to the latest version by going to Settings>General>Software Update and following the onscreen instructions.

3) Keep the battery cool

– Your iPhone uses a Lithium Ion battery. Be aware that extreme temperatures can negatively impact battery life so whenever possible keep your device in elements between 32 and 95 degrees Fahrenheit.

4) Invest in a battery booster

– The iPhone does not have a replaceable battery, so you may want to consider buying a battery booster or at least an extra charger. The battery booster will add a bit of bulk to your  device but could effectively double the talk time of your iPhone 4 or 4S.

5) Turn off settings that you are not using

– Turn off push mail and notifications, wifi and bluetooth when not in use


If you have any questions on any of the settings on your phone please contact the TSC at or x2920!