IT Services During Hurricane Sandy

The Office of Information Technology is closely monitoring all core IT services during Hurricane Sandy and will do everything that is safely reasonable to keep those services active. As of 11:45 am, all services are operating normally.

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IT Outage: Thursday, October 18, 5am-7am

The server that includes the following services will be down for a performance maintenance update from 5am to 7am on Thursday, October 18: Banner Production and Self-Service Student Gmail WorkflowAppworx Production Infosilem This update is necessary to enhance the performance of these services for the SJU Community. All services will be available at 7am on…

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Viruses

Computer viruses are programs that spread or self-replicate. The virus may arrive in an  e-mail message as an attachment or be activated by visiting a malicious web site. Some viruses consume storage space or simply cause unusual screen displays. Others destroy information. If a virus infects your PC, all the information on your hard drive…

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Hawk Card Program

In conjunction with many offices throughout campus, the Office of Information Technology has implemented the new Hawk Card program.  The whole campus community will receive new Hawk Card ID cards.  If you have not already done so, your Hawk Card can be picked up in the Public Safety and Security office in Barbelin room 13.…

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IT Training Classes Now Open to Students

IT Training would like to announce that it has opened its applications training classes to students.  These classes are not intended to replace or conflict with any applications proficiency courses students are currently required to take.  Instead, they offer additional opportunities for SJU students to improve their Microsoft Office skills free of charge. Students interested…

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Lynda.com Licenses

In order to offer continuing technical support, we’d like to announce that we’ve recently purchased a limited number of licenses from LYNDA.COM, a recognized provider of online training. These licenses are available on a first come first served basis, and will provide you with full access to LYNDA.COM’s library of online training material for a…

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Verizon iPhone 5 Update

An update has been released for the Verizon iPhone 5 that resolves an issue where the iPhone would use cellular data while connected to a wireless network. This issue could have resulted in overage charges. To install the update  to carrier settings, follow these steps: Tap Settings > General > About. Wait for the following…

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Apple Releases iOS 6

Yesterday, Apple officially released iOS 6.  Some of the major changes you will see are Maps, which includes spoken directions and real time traffic updates, improved Siri, Facebook integration and FaceTime over cellular.  Some features that we in the TSC are excited about are the Panorama mode for the camera, the ability to save pages…

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