IT Outage: Banner PROD INB and SSB 8/3 – 8/4

From Saturday, August 3rd at 6:00am until Sunday, August 4th at 8:00am, Banner PROD INB and SSB will be unavailable while we perform an upgrade.   What are Banner INB and SSB? –          INB is short for “Internet Native Banner” and refers to the back-end of Banner that is most widely used by administrative staff…

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IT Outages: Week of July 22

This week we have two planned outages on campus that may impact you. On Thursday, July 25th, from 7-8am the first floor of Merion Hall will have a total network outage (all classrooms and offices). At this time, we are adding additional hardware to increase network capacity in this location. On Friday, July 26th, from…

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ITDL Alias Expiration

Last year, ITDL was restructured and renamed Media Services. On July 1st, 2013 the email alias “ITDL@SJU.EDU” will no longer be active. If you need to order technology equipment for classrooms or events, please send requests to the new email alias, “MEDIASERVICES@SJU.EDU“. If you have any questions, please contact the TSC.

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IT Outage: Planned for the Month of June

In June, Telecommunications has two separate outage windows planned in order to perform upgrades and maintenance: 1) Beginning Wednesday, June 12th at 10:00PM, until Thursday, June 13th at 2:00AM, Telecommunications will be upgrading the campus voicemail system.   At this time, menus, automated call routing and voice mailboxes will be unavailable. Callers will be unable to…

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Students Needed!

The TSC is looking for students interested in serving on a Student Technology Advisory Group.  The goal of this group is to better serve the student community’s technology needs. If you are interested in serving on this group, please email us at tscstaff@sju.edu.. Thank you!

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IT Update: Wireless Issues on Campus

At this time, there is an intermittent, known issue with the sjuwireless network in some campus locations. This issue can cause a total loss of wireless connectivity when occurring. If you experience a loss in wireless connectivity in the following locations, please contact the TSC at x2920: Villiger Hall Mandeville Drexel Library Learning Commons Alumni…

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Find my iPad/iPhone/Mac

When getting a new Apple device, there is an important safety feature that users should activate: iCloud. If you use the iCloud and the supported applications (Find My iPhone) on your device, you can easily find them if they are stolen or lost.  This link provides instructions on setting up this tool on your iPhone,…

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IT Outage: Voicemail System – 4/10/13 10pm-11pm

The campus voicemail system will be unavailable on Wednesday, April 10th, from 10pm-11pm for maintenance. During this time, menus, automated call routing, and voice mailboxes will be unavailable. Customers will not be able to leave or retrieve messages during this time. For community safety, calls to the main university number (610-660-1000), as well as Public…

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IT Outage: Planned for the Week of March 24th

During the week of March 25th, OIT has the following upgrades and outages planned: March 24th 5am-9am – Our Central Authentication System (CAS) will be upgraded. CAS allows students to seamlessly access Gmail, Google Apps and Blackboard once logging into MySJU. These tools can still be accessed through the following links: Blackboard – blackboard9.sju.edu Gmail…

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IT Outage: Blackboard Collaborate Web Conferencing

Blackboard Collaborate Web Conferencing sessions and recordings will be unavailable this weekend while that feature is updated.  The outage will be from Saturday at 10PM until Sunday at 4PM EST. During this time, Blackboard will remain available. Please contact the TSC with any questions or concerns. For up-to-date outage information, Like us on Facebook at…

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