Network Outage: August 26th

The Office of Information Technology would like to provide some information on the network issues that we experienced across campus this morning.  From approximately 9:00am until 11:00am, we experienced intermittent internet connectivity issues across campus.  While having an internet disruption of this nature is never acceptable, we are particularly sorry that this took place during…

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Street Team: Being New at SJU

The TSC Street Team is pleased to announce our newest blogger, Jamie Petragnani. Jamie is a Sophomore, English major and has worked with us for one year.  Stay tuned for more of Jamie’s writing throughout the semester!   Hawk Hill is beginning to fill with familiar faces and a slew of new hawks trying to…

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Welcome Back, Students!

Welcome back to Hawk Hill (and for all the Freshmen Hawks, welcome for the first time!).  We hope you had a wonderful, relaxing summer and are geared up for an awesome fall semester. For those of you who are new to campus, the Technology Service Center (TSC), located in Science Center 129, is your one-stop…

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The Nest: Now Featuring Enhanced Communications and More!

As you may recall, The Nest, our new information portal, was released in the spring semester with a strong focus on addressing the immediate needs of our students.  We are pleased that the pilot launch of The Nest was met with a great response from our students and we continue to make enhancements to the…

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Wireless Devices and Services

Purpose The purpose of this document is to establish University policy and procedures for the procurement, possession, and use of wireless telecommunication devices and services. Wireless telecommunication devices include, but are not limited to, cellular telephones, two-way radios, smart phones, cellular modems and pagers (wireless device). This document provides guidelines to ensure that the use…

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Mass Email Policy: Updated January 2014

PURPOSE  Saint Joseph’s University recognizes that email is an efficient and cost-effective means for individuals and campus groups to reach large internal audiences. At the same time, members of the University community have expressed an aversion to unsolicited, mass-distributed internal email. Additional feedback further suggests that the overuse of such email adversely impacts the University’s…

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Policy Governing the Use of Computing and Network Resources

Mission Statement To support the missions of teaching, research, and public service, Saint Joseph’s University provides access to computing and information resources for students, faculty, and staff, within institutional priorities and financial capabilities. General Requirements All members of the University community who use the University’s computing and information resources must do so responsibly. Every user…

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TSC Laptop Program Support and Policies

Saint Joseph’s University is proud to offer our students a fully functional Technology Service Center (TSC) where they can bring their laptops for diagnoses and repair. The TSC also offers students information on everything from running virus scans to connecting your video game consoles to our network. The TSC is located in the Science Center, Room…

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