News

The Nest has Arrived!

The Nest has arrived!

2014-02-18_12-35-45.jpg

The Office of Information Technology would like to add to the excitement around campus (Go A10 Champs!) and debut our new university portal, The Nest!  As of this morning, The Nest is officially available at https://nest.sju.edu.  We’ve worked hard to deliver students, faculty, and staff, an easier, more modern, and personalized way to access SJU-related resources online.

 

While we are excited to bring The Nest to our campus community, MySJU will still be available for some time to smooth the transition.  You will still be able to log into MySJU if you are unable to find the resource you need within The Nest.  We would also like to clarify that SJU’s incoming Class of 2018 will still have the ability to use MySJU throughout the Fall 2014 term.

 

Please, take some time to log into The Nest today and acquaint yourselves with the new portal.  In order to guide you through the new features and functionality of The Nest, we’ve made a video that you can access by clicking Learn More on the Home Page or visiting our blog.

 

We welcome and encourage your feedback! Please contact that TSC at techhelp@sju.edu, Tweet us @sjuit, or call 610-660-2920.

IT is CAS-ifying Zimbra!

Next Wednesday, March 12th, the Office of Information Technology will implement a change to the way Zimbra authenticates users which will require a change to the Zimbra login page (zmail.sju.edu).   With the change, Zimbra will use a single sign-on authentication method called Central Authentication Service (CAS) that unifies the login process of many SJU applications (such as The Nest, Blackboard, Zimbra). Instead of having to manually login to each application separately, only one login, regardless of the application, is needed per browser session. As long as you do not exit your browser, any application you wish to use will automatically be authenticated with your credentials, removing the need for multiple logins. This makes it easier to access multiple applications simultaneously.  CAS also provides a means for these applications to remain secure while not inconveniencing you with having to log on to every service.

 

If you typically log into Zimbra through zmail.sju.edu, the login page will now look different than what you are used to.

However, the login page will now be uniform with other SJU services.  Here is a sneak peek of what you can expect to see on March 12th:

zimbra-CAS login.png

For security purposes, we would like to remind you to log out of all SJU services when you are finished working in them.

All you will need to do is click “Log Out” or “Sign Out” in the top right corner of the application and close out of your browser!

 

If you have any questions about this upcoming change, please contact the TSC.

The Launch of The Nest – March 17th!

The Nest

We are pleased to announce that SJU’s new information portal, The Nest, will be making its debut on March 17th.  The primary focus of this pilot launch is to enhance the student’s portal experience.  For the pilot, we have worked very closely with students and student-focused departments on campus to help determine the immediate needs of our students.  We chose to launch before registration for Summer and Fall 2014 to grab the students’ attention and gather feedback prior to the end of Spring semester.  After our pilot launch, we will widen our focus to also deliver a content rich portal to our faculty and staff.

 

The overall goal of this project is to give everyone at SJU, students, faculty, and staff, an easier, more modern, and personalized way to access SJU-related resources online.  This first phase of the implementation will give the campus community a taste of what’s in store as we continue to refine this new service.  Based on input and feedback from many campus constituents, including students and campus offices, we have designed The Nest to be more useful and convenient than MySJU.

Nest Home

One of the most useful and desired features of The Nest is the ability to directly link to specific sections within The Nest. For instance, a direct link for graduation information can be emailed to students and if the student is already logged into The Nest, they will be taken directly to the information. If the student is not logged in, they will be immediately directed to the information after logging in.  This means there is no longer the need to provide a list of steps for navigating through various tabs and channels!

While we are excited to bring this new portal to our campus community, MySJU will still be available for some time to smooth the transition.  You will still be able to log into MySJU if you are unable to find the resource you need within The Nest or if you simply prefer to use the more familiar features for quick access.  MySJU will continue to be available until later in the Fall 2014 term when it will be phased out.

When you log into The Nest, you will be invited to take a short video tour of the new features.  We encourage you to watch the video and take some time to acquaint yourself with the new features and content.

Beginning March 17th, simply go to nest.sju.edu and log in using your SJU username and password.  During the Registration window in late March, students will be able to use The Nest.  In addition to a customized Registration area which guides you step-by-step through the process, Degreeworks will be available to help students monitor their academic progress and plan their future coursework.

resgistration portlet

We welcome and encourage your feedback! Please contact that TSC at techhelp@sju.edu or 610-660-2920.

Happy Data Privacy Day!

Happy Data Privacy Day! This is a day for respecting #privacy, safeguarding #data & enabling trust #DPD14

Data Privacy Day is an international effort to empower and educate people to protect their privacy and control their digital footprint.  Data Privacy Day began in the United States and Canada in January 2008 as an extension of the Data Protection Day celebration in Europe. Data Protection Day commemorates the January 28, 1981, signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection. Data Privacy Day is now a celebration for everyone, observed annually on January 28.  Data flows freely in today’s online world. Everyone – from home computer users to multinational corporations – needs to be aware of the personal data others have entrusted to them and remain vigilant and proactive about protecting it. Being a good online citizen means practicing conscientious data stewardship. Data Privacy Day is an effort to empower and educate people to protect their privacy, control their digital footprint, and make the protection of privacy and data a great priority in their lives.  Data Privacy Day is led by the National Cyber Security Alliance, a nonprofit, public-private partnership dedicated cybersecurity education and awareness, and advised by a distinguished advisory committee of privacy professionals.

To begin taking a proactive approach to your online privacy and security, follow these steps from STOP. THINK. CONNECT., the national cyber-security awareness campaign. 

STOP. THINK. CONNECT.

  • Secure your devices. Keep your devices from prying eyes. Set passcodes or pass phrases (long passwords) to be sure only you can access your smartphone, tablet or PC.
  • Secure your accounts. Passwords are no longer the only protection from would-be hackers. Enable two-factor authentication to add another layer of security.
  • Make passwords long, strong and unique. Passwords should be different for each account, have as many characters as allowed and include numbers, symbols and letters, capital and lowercase.
  • Think before you app. Before downloading a mobile app, understand what information (your location, access to social networks, etc.) the app accesses to function.
  • Back it up. Store digital copies of your valuable work, music, photos and other information on an external hard drive or online cloud.

– See more at: http://staysafeonline.org/data-privacy-day/privacy-tips/#sthash.mAeB2iW7.dpuf

Please Turn off Classroom Technology

Media Services requests that you shut down the control system (end session) and log off the computer at the end of your class.  The 15 minutes between classes is enough time for the system to reset and the projector to cool down.  This will reduce daily lamp usage and consume less electricity in the long run.

Also, please be aware that “display mute” does not shut down the projector, the lamp stays on and projects a black image giving the illusion that it is off.

Taking these steps can save money by needing fewer lamp replacements and limiting superfluous power usage.

Thank you for your understanding.  If you have any questions, please contact Media Services at mediaservices@sju.edu, or call us at x1770!

TSC is proudly offering BYOD to SJU students!

What is BYOD?

BYOD stands for Bring Your Own Device. Basically, this means that if you are an SJU student, the TSC will support any computer you come to campus with.

In the past, we were only able to provide hardware repair support only to students enrolled in the SJU Laptop Program.  Now, in order to provide a better service to our students we will provide hardware repair support for all students for a fee plus the cost of parts.


Why did we start this program?

Short answer: a number of reasons.  At the end of each school year, the TSC sends out a survey to SJU students to find out what technology services you like and what services you would like to see implemented.  Last year, you voiced that they would like to see more technology support offered for those of you who are not members of the Student Laptop Program.  We also realized that as a student, you may have limited access to transportation or funds to take your computer to a repair store.


How does it work?

Bring your computer along with any operating software to the TSC in SC129.  Our certified technicians will diagnose and relay the problem to you.  Once diagnosed, we will provide you with a price for labor and parts. At that time, you can decide if you would like to go ahead with the service from the TSC.  You always have the option to turn down the service.  If you choose to have us fix your computer, you can simply pay with your Hawk Card!

We truly think this is a great service that we now offer to all SJU students and we are thrilled to be able to provide it. You have the convenience of having your computer fixed on campus at a much cheaper price than you’ll find at a store.

For complete, detailed information please stop by SC129.

 

BYOD sign

Annual Project Review Process

For fiscal year 2015 (starting June 1, 2014), the Office of Information Technology will be implementing an Annual Project Review process to align IT resources more effectively with strategic institutional priorities and utilize IT resources most effectively and efficiently. In addition to this annual process, there will be regular meetings with the leadership of each SJU Business Unit. These will be scheduled through the Project Management Office (PMO) and will be used to discuss scheduled, deferred or cancelled projects.

Submitting a project in the prescribed solicitation window will be the best route to project approval, and ultimately, completing the project when originally anticipated.

The exact dates below are estimates and will be adjusted for each calendar year.

Project Solicitation: December 1, 2013 – January 15, 2014

During this time, any projects for the next fiscal year (i.e. projects with a target completion date after June 1) should be submitted through the online Project Management Tool.

PMO Review: January 15 – February 15, 2014

The PMO will conduct individual reviews in this window. This review will ensure that all essential business requirements are collected and fully defined. Projects that involve only one resource will be forwarded to the appropriate Unit Manager for feasibility evaluation and estimated development days.

Unit Review: February 18, 2014

In this step, Unit Managers will review all cross‐divisional projects in a day‐long event. A final list will be compiled for the Information Technology Advisory Committee (ITAC) project review subcommittee, Enterprise Systems Advisory Council (ESAC), and full ITAC membership.

University Vetting: April 1‐May 15, 2014

The Information Technology Advisory Committee (ITAC) project review subcommittee, Enterprise Systems Advisory Council (ESAC), and ITAC will review the IT portfolio; provide feedback and guidance to ensure that the IT portfolio aligns with the strategic initiatives of the University.

FY 15 Begins: June 1, 2014

FY 15 IT projects are underway. Additional project submissions will be reviewed and business requirements gathered on a bimonthly basis. Additional project resources will be evaluated and advanced to IT unit managers for portfolio changes. IT advisory bodies will weigh into the vetting process for additional projects throughout the year.

Project requests should be funneled to the appropriate IT liaisons* for submission:
Advancement – Tamsin Burns
CAS – Anne Szewcyk
Enrollment Management – Bob McBride
Financial Affairs – Maryann Flynn
HSB – Peggy Allen
Human Resources – Matt Petitt
Student Life – Karla Castro
*The IT project management office is also available to assist with project submission.

annual review

Street Team: Legal Ways to Watch Movies

As winter break progresses, some of you might start feeling a bit bored of flipping through TV channels during your free time. You’ve worked your shifts for the weeks if you have a winter job, and you’ve caught up with most of your friends from home, so now you’re wondering what should I do next? Before you go online to download some movie or TV show illegally to pass the time, check out this list of places to watch them legally, and enjoy your holiday without getting into trouble with the law.

Subscription sites

  1. You have probably all heard of Netflix before, but in case you haven’t, it is a place to “watch TV shows and movies anytime anywhere.” It offers tons of free movies but you do have to sign up and get a subscription for $7.99, but they do offer a free month if you want to try it out.
  2. Another super popular place to find streaming videos is Hulu. Hulu has a bunch of B-rated movies you might never have heard of but there are some gems you can find if you search for a bit. Some of the better titles are available on Hulu Plus which is also $7.99 a month but gives you a week to try it out ( we won’t judge if you watch to binge watch all your TV shows the week of your free trial).
  3. Amazon Prime lets you watch popular movies and TV and also gives you free shipping and a free kindle book loan each month. It gives you a free 30-day trial but after that is gets pretty pricey at $79 a year. But it does offer more for its subscribers than most other sites.
  4. Xfinity TV If you’re a Comcast subscriber, you already have access to movies on demand on your TV, Fancast provides a wider selection of free movies to watch online. You can also rent the movies on your TV with on demand.

Rentals

If you don’t feel like paying for a monthly subscription, a few companies have pay-as-you-go move rentals such as Blockbuster’s On Demand, Best Buy’s CinemaNow, Vudu, and even iTunes. These sites are generally better for those of you who want to watch new releases instantly.

Free

1. A lot of these sites provide you with films that are on the public domain, which means they will most likely not be the newest releases. These sites are great if you want to brush up on your classics, westerns, indies, or noir films.

CrackleInternet ArchiveYoutubeTop Documentary FilmsOpen CultureGoogle VideoSnagFilms

Street Team: Managing Space on your iOS 7 Device

Since the release of iOS7, we’ve seen many users encountering issues with free space on their iPhones, iPads, and iPods. The upgrade, if done directly on the device, requires several gigabytes of free space on its own.

 

Over time, smartphones, tablets and other portable devices can quickly become filled with music, video, picture and application files. This is especially true for Apple devices, given the size of the iTunes App Store and the ease of syncing content to the devices.

 

If you’re having issues with free space on your device, there are a few easy steps you can take to both figure out why you’re using up so much space, and address the problem.

Firstly, it’s a good idea to take a look at the built-in storage management that iOS comes with. Tap settings, then general and then finally tap usage and it should take you to a screen that gives you a description of how much space each application is taking up.

You may find that graphics-intensive games will take up a good bit of space, as will videos and oftentimes pictures. If you see an application you’d like to delete to free up some space, you can simply tap on it and then tap “Delete App” to immediately free the space.

 

If you don’t see any applications that are taking up exorbitant amounts of space, then the most likely culprit is media content. When it comes to music and videos, it may be best not to store the files on the iOS device at all, and instead opt to use streaming services for music such as Spotify, Google Play Music, Netflix, etc. Otherwise, music and video files can very quickly end up filling a 8GB or 16GB iOS device to capacity.

If photos and emails are your main culprit, there’s an (likely) easier solution. With iOS 6, Apple released a new feature called the iCloud. This essentially allows you to access your files (music,  contacts, photos, emails, etc.) on your device from anywhere, as long as it has a data—3G, 4G or WiFi—connection. In order to enable this feature, you simply enter the settings menu and tap iCloud. From there, you can select all the items you want to store on the iCloud. Apple offers 5GB of space free for all users, so while this can be useful for photos, mail, contacts and calendars, you must be a little careful with how much you decide to store.

If you follow all of the above steps and your iOS device still doesn’t seem to have any space available, the final step is to plug the phone into your computer and open iTunes to check the storage usage. Once iTunes is open, select your device in the top right hand corner of the library. Immediately at the bottom you should see a breakdown of what types of content are using data on your device. If music or videos is the problem, then you simply need to remove some of that media content via iTunes to free up space.

If you see a large yellow bar with “Other” taking up a ton of your space, then freeing space is a bit more tricky. This is a common issue with iOS devices, although much less common since the release of iOS 7, and it results in large amounts of storage being used up by temporary files or files that are no longer in use. Bringing your device into Science Center 129 is recommended in this case, because it can often be a bit demanding to figure out how to clear out the space occupied by files designated as “Other” by iTunes.

As always, if you have any other issues with your iOS device or questions about keeping free space on it, stop by the TSC in Science Center 129 for assistance!

Street Team: Holiday Gift Ideas

BYOD

With the holiday season sneaking up on us, now is the perfect time for an article with some new and exciting tech gifts. These gifts can be perfect to give to friends or family. You could even ask Santa for a few of these if you want to. Some of these ideas, such as different iPhone cases, pens, bluetooth keyboards and headphones, could really come in handy for everyday life .

There are a bunch of different iPhone cases on the market today. Some are meant for just style, others are for durability, waterproofing, and even charging. OtterBox and LifeProof cases are the most common iPhone cases. OtterBox cases are generally cheaper than LifeProof cases, but LifeProof cases are waterproof. They can range from around $30-$100 if you are paying full price. Some cases that are meant for style can be found for much cheaper. Some can be found on amazon for just a few dollars. There are new iPhone cases that have built in chargers. If your phone is low on battery you can put it in the case to get extended battery life. One brand, UNU, sells these cases for $45 at full price.

giftideas1           giftideas3       giftideas2

A major part of college is note taking. There are now technology pens that help you with your notes. While you take regular notes with ink on paper, all of your notes are converted into digital notes that can be later edited, archived, and shared. You can take multiple pages of notes with these pens with ease. There are apps that can be downloaded so these notes can be viewed directly on your smartphone or tablet. These pens can be very handy but are relatively expensive. There are many different brands to buy from that have different features on these pens that can be found anywhere from $100-$300.

 

giftideas6          giftideas5      giftideas4

Bluetooth keyboards have become very popular and useful for note taking and writing papers on the go. These keyboards can help write on tablets or phones. Typing a twenty word text message or post on Facebook can be simple enough on different devices, but writing a two page paper on a touch screen tablet would not be very pleasant. Keyboards allow you to type efficiently and easily. Some keyboards are specifically made for Android phones and tablets. Apple also has Bluetooth keyboards that can connect to any Mac, or iPad. Both of these keyboards can be found generally at around $70.

giftideas7                    giftideas8

Headphones are a great gift to think about for the holidays. Many people don’t want to spend a ton of money on big designer headphones that go over your ears, but some of the in-ear headphones don’t block out sound enough. Lots of different companies have been working on noise canceling in-ear headphones to get the best of both worlds. Sony has had Noise canceling ear buds for a while for around $70 at full price. This is still much cheaper than paying $300 for Beats by Dre. Bose has also been putting out commercials for their new noise canceling headphones which are around $100 full price.

 

giftideas9                                      giftideas10

Many products are designed specifically for apple products, but there is a new innovative product that apple does not have first dibs on. Samsung has recently come out with a smart watch that is connected with your phone. This watch is only compatible with the Samsung Galaxy Note 3 and Galaxy S 4. This new watch is equipped with a touch screen and allows you to receive cals, emails, and text all on the watch. This can be done so in a much less distracting way then having to pull out your phone in the middle of a conversation or other scenarios.

giftideas11giftideas13giftideas12

 

Bluetooth seems to be a very common feature that has been incorporated in almost all technology products on the market today including speakers. Bluetooth speakers now come in all different shapes, sizes, and prices.  Some of the more standard speakers like the Jambox by Jawbone have a good quality sound to them and can get relatively loud for the size of them. They go for around $100 and can allow 10 hours of listening time before recharging the battery.  You can find much cheaper alternatives for about $15-20 that have very similar features but the quality of music will not be as good and the batteries can only last about 6 hours. Depending on how loud and what sound quality of music you want to listen to you can find the perfect pair of Bluetooth speakers with such a wide variety to choose from.

giftideas16giftideas15giftideas14

The holiday season brings tons of new items on the market. The good news about all of these new tech gadgets that can be very helpful to college students is that there are always sales during this time of year. With non-stop sales for the next month or so all of these gifts could be found at great prices.