Repair IT: What is it?

  What is Repair IT? The Repair IT program began in 2014.  If you are an SJU student, the TSC will support any computer you come to campus with, and fix any problem. In the past, we were only able to provide hardware repair support to students enrolled in the SJU Laptop Program.  Now, in…

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IT News – We have a Service Catalog!

The Office of Information Technology (OIT) is excited to announce the release of our new Service Catalog!  We’ve spent about a year working on this project and we are very proud of it. What’s a Service Catalog, you ask? Well, a Service Catalog is a comprehensive, organized collection of all IT related services offered to…

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Critical Security Update from Microsoft

Microsoft released an important security update this morning to address a critical vulnerability in the Internet Explorer browser. This vulnerability could allow an attacker to gain control of your computer.   All users on a Windows computer should install this update right away, whether you use Internet Explorer as your browser or not.  **Please note:…

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With the arrival of Dr. Mark Reed, SJU’s 28th President, you may need to update your Zimbra email address book. Official electronic communication from the President’s Office is sent from the email address president@sju.edu.  As a result of this, you may have the email address “president@sju.edu” associated with Fr. Gillespie (or maybe even Fr. Lannon)…

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IT News: Windows 10 Release

In August, Microsoft will be releasing its newest Operating System (OS), Windows 10, to Volume License users running Windows 7 and Windows 8/8.1.   What to Expect:   New computers will begin shipping with Windows 10 in August.  However,  SJU will not be distributing new computers with Windows 10 or upgrading SJU-owned computers.  Upon release of…

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Meet the Newest Member of the TSC: Christalyn

The Technology Service Center (TSC) is please to announce that Christalyn Kittrell has joined our team as the newest full-time staff member.  Christalyn’s previous role of TSC Graduate Assistant began in 2011.  She has already stepped up immensely in her new role as Service Desk Analyst.  Christalyn has a BS in Marketing and is currently…

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Network Outage: Barbelin Hall 7/7-/79

In order to complete work for Public Safety and Security, OIT will be replacing networking equipment in Barbelin beginning at 7:00am on Tuesday, July 7th. The work will continue until Thursday, July 9th. During this upgrade period, the following areas in BL may experience network outages of up to 10 minutes: Public Safety and Security…

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Network and Blackboard Outages: July 3rd & July 5th

We would like to inform you of two important upgrades being performed by the Office of Information Technology (OIT) and Academic Technology and Distributed Learning (ATDL) over the July 4th weekend.   On Friday, July 3rd, OIT will perform an upgrade to the software on our core network routers.  This important work has been scheduled for…

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Faculty Survey

The Office of Information Technology (IT) is currently developing its strategic plan for 2016-2018.  In order to better understand your technology needs and expectations, we have partnered with the Educause Center for Analysis and Research (ECAR) to conduct surveys of our faculty and students.   As an outcome of the two surveys, we hope to align…

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