IT Notice: Plug-in not supported error in Google Chrome Browser when accessing Banner INB
Problem: Here is the error message you receive in Chrome when trying to access Banner INB stating that “This plug-in is not supported”. This is occurring on both Mac’s and PC’s. Solution: Copy and past this text into the address bar in Chrome: chrome://flags/#enable-npapi Hit Enter and you will be brought to this screen: Click…
Read MoreFaculty Survey
The Office of Information Technology (IT) is currently developing its strategic plan for 2016-2018. In order to better understand your technology needs and expectations, we have partnered with the Educause Center for Analysis and Research (ECAR) to conduct surveys of our faculty and students. As an outcome of the two surveys, we hope to align…
Read MoreIT Outage: Major Server Issues
Outage Update: We are waiting on hardware from our vendor. At this time the following services are impacted: – Access to departmental share drives – Access to your personal J: drive – Email delivery to university aliases (this means Banner process emails as well as emails within Blackboard) – Voicemail to Email delivery (EVM) –…
Read MoreSpam Email: March 9, 2015
A number of employees received email that appears to have originated from Blackboard: From: “noreply@blackboard” <mailto:alueck@middlebury.edu> Date: March 9, 2015 at 7:42:27 AM PDT To: <mailto:adelcont@sju.edu> Subject:Your E-mail Account You have 2 secure messages from You have 2 secure messages from your school faculty http://www.columbia.edu/~ljc2159/edudirect.htm If you’ve received this message, please delete it. We’ve…
Read MoreZimbra Upgrade Issues – Removing and Re-Adding your SJU account on iOS Devices
How to Remove your Zimbra account from your iPhone/iPad: Click Settings, Mail Contacts, Calendars Under Accounts, locate your Zimbra account and select it, click Delete Account. Click Delete How to Add your Zimbra account on your iPhone/iPad: Click Settings, Mail, Contacts, Calendars. Click Add Account Choose the account type Exchange Enter your entire SJU email…
Read MoreMac Updates – Beginning March 17, 2015
The following information applies to all faculty, staff, and administrators who currently use a Mac (Apple) computer. If you are using an SJU-provided Mac, please continue reading this email in its entirety. An ongoing priority for the Office of Information Technology (OIT) has been to ensure a safe computing environment for the campus community. This…
Read MorePhishing Scam: Mailbox Full.
It has come to our attention that SJU users have been receiving an e-mail stating that their mailbox is full and that their account will be deleted unless they click on a link to confirm that their account is still active. This is not a valid e-mail, and is, in fact, a phishing scam.…
Read MoreWeekend Outages: March 7-8, 2015
During the weekend of March 7 through 8, the Office of Information Technology will be performing several upgrades. The upgrades dates and times are as follows: Sunday March 8, 5:00am – 8:00am: The Nest will be unavailable while we upgrade the software to it’s latest version Sunday, March 8, 6:00am – 6:00pm: Employee email will…
Read MoreSpam Email: February 19
From: “Natalia Ayala” <ayalan@uwm.edu> Sent: Thursday, February 19, 2015 6:43:23 AM Subject: Password Expiration Your password will expire in 48hrs. To avoid expiry provide your account details below to confirm your email account immediately:- Username: Password: SJU Help Desk © 2015 Saint Joseph’s University. All Rights Reserved.
Read MorePhishing Scam: Dropbox Share Requests Now Being Faked
According to Wikipedia, Phishing “is the attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from popular social web sites, auction sites, banks, online payment processors or IT administrators are commonly used to…
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