With the arrival of Dr. Mark Reed, SJU’s 28th President, you may need to update your Zimbra email address book. Official electronic communication from the President’s Office is sent from the email address president@sju.edu. As a result of this, you may have the email address “president@sju.edu” associated with Fr. Gillespie (or maybe even Fr. Lannon)…
Read MoreIT News: Windows 10 Release
In August, Microsoft will be releasing its newest Operating System (OS), Windows 10, to Volume License users running Windows 7 and Windows 8/8.1. What to Expect: New computers will begin shipping with Windows 10 in August. However, SJU will not be distributing new computers with Windows 10 or upgrading SJU-owned computers. Upon release of…
Read MoreMeet the Newest Member of the TSC: Christalyn
The Technology Service Center (TSC) is please to announce that Christalyn Kittrell has joined our team as the newest full-time staff member. Christalyn’s previous role of TSC Graduate Assistant began in 2011. She has already stepped up immensely in her new role as Service Desk Analyst. Christalyn has a BS in Marketing and is currently…
Read MoreNetwork Outage: Barbelin Hall 7/7-/79
In order to complete work for Public Safety and Security, OIT will be replacing networking equipment in Barbelin beginning at 7:00am on Tuesday, July 7th. The work will continue until Thursday, July 9th. During this upgrade period, the following areas in BL may experience network outages of up to 10 minutes: Public Safety and Security…
Read MoreNetwork and Blackboard Outages: July 3rd & July 5th
We would like to inform you of two important upgrades being performed by the Office of Information Technology (OIT) and Academic Technology and Distributed Learning (ATDL) over the July 4th weekend. On Friday, July 3rd, OIT will perform an upgrade to the software on our core network routers. This important work has been scheduled for…
Read MoreIT Notice: Plug-in not supported error in Google Chrome Browser when accessing Banner INB
Problem: Here is the error message you receive in Chrome when trying to access Banner INB stating that “This plug-in is not supported”. This is occurring on both Mac’s and PC’s. Solution: Copy and past this text into the address bar in Chrome: chrome://flags/#enable-npapi Hit Enter and you will be brought to this screen: Click…
Read MoreFaculty Survey
The Office of Information Technology (IT) is currently developing its strategic plan for 2016-2018. In order to better understand your technology needs and expectations, we have partnered with the Educause Center for Analysis and Research (ECAR) to conduct surveys of our faculty and students. As an outcome of the two surveys, we hope to align…
Read MoreIT Outage: Major Server Issues
Outage Update: We are waiting on hardware from our vendor. At this time the following services are impacted: – Access to departmental share drives – Access to your personal J: drive – Email delivery to university aliases (this means Banner process emails as well as emails within Blackboard) – Voicemail to Email delivery (EVM) –…
Read MoreSpam Email: March 9, 2015
A number of employees received email that appears to have originated from Blackboard: From: “noreply@blackboard” <mailto:alueck@middlebury.edu> Date: March 9, 2015 at 7:42:27 AM PDT To: <mailto:adelcont@sju.edu> Subject:Your E-mail Account You have 2 secure messages from You have 2 secure messages from your school faculty http://www.columbia.edu/~ljc2159/edudirect.htm If you’ve received this message, please delete it. We’ve…
Read MoreZimbra Upgrade Issues – Removing and Re-Adding your SJU account on iOS Devices
How to Remove your Zimbra account from your iPhone/iPad: Click Settings, Mail Contacts, Calendars Under Accounts, locate your Zimbra account and select it, click Delete Account. Click Delete How to Add your Zimbra account on your iPhone/iPad: Click Settings, Mail, Contacts, Calendars. Click Add Account Choose the account type Exchange Enter your entire SJU email…
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