IT Outage – Phones 11/7

Late Sunday night, SJU was made aware of a service outage with Verizon. As a result of this outage, campus phones are not receiving inbound calls at this time. Outgoing calls and station-to-station calls from campus phones are not affected. If you need to reach the Office of Public Safety and Security during this outage,…

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Student Printing and MobilePrint

IMPORTANT NOTE: Before trying to print from a lab computer and before using SJU MobilePrint, students should first register their SJU ID Card that has issued to them by Public Safety. How to register your SJU ID card for printing: Go to any student printer in one of the computer labs on campus.  The closest…

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Welcome, Students!

Dear New Hawks & Returning Hawks, Welcome (back) to Hawk Hill for the 2018-2019 school year! Move-in-weekend can be hectic so we want to help make your move-in experience go as smoothly as possible when it comes to getting your technology up and running. Need help with your technology? The Technology Service Center (TSC) is…

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IT Outage – Phone Services 8/3

On Friday, August 3rd, from 7:00am – 11:00am, voicemail, unified messaging, and fax services will not be operational as we perform software upgrades. This means that all menus (phone trees), voicemail boxes (for leaving or accessing messages), fax-to-email delivery (inbound and outbound) will not be available. We will re-route the number for Public Safety Dispatch…

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IT Outage – Phones 7/27

As part of our telephone system upgrade, the Office of Information Technology will be installing new software on Friday, July 27 from 7—9 a.m. This will impact ALL campus phones. During this outage window, no dial tones or other telephony services will be operational. This means that no calls may be placed or received. Menus,…

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IT Outage – Wireless Network 7/24

On Tuesday, July 24th, from 3:00am – 7:00am, our Network Engineering team will be performing upgrades to our campus wireless network.  This will cause intermittent connectivity issues with the wireless service across campus. If you have any questions about the maintenance being performed, please contact the Technology Service Center at 610-660-2920.

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Office 365 – Free for all Students!

Dear Hawks, Did you know that as a student at SJU, you are entitled to Office 365 for free? What is Office 365? Office 365 installed applications include: Microsoft Word, Excel, Powerpoint, OneNote, Outlook, Publisher, and Access. *Publisher and Access are only available on PC. Who can use it? All current and active SJU students are allotted…

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IT Outage – Mach Forms 7/22

On Sunday, July 22nd, from 7:00am – 9:00am, Mach Forms will be unavailable while OIT performs an upgrade to the system. Any forms that are embedded in web pages will fail to load properly during the maintenance window. If you have any questions, please contact the Technology Service Center at 610-660-2920.

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Phone Outage – Merion Gardens 6/29

On Friday, June 29th, from 7:00am – 8:00am, our Telecommunications department will be upgrading the phone systems in Merion Gardens.  During this outage window, users in Merion Gardens will be unable to place or receive phone calls. Alarm panels and emergency phones in the building will not be operational. In the event of an emergency,…

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The Nest – Outage 6/24

IT Outage: The Nest 6/24 Contact Technology Service Center Website http://sju.edu/it On Sunday, June 24th, from 6:00am – 10:00am, we will be performing maintenance to The Nest (nest.sju.edu).  During this time, The Nest will be completely unavailable. Please find direct links to commonly used tools below: My Courses – Canvas SJU Gmail, Google Mail, Drive, etc Banner PROD INB…

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