Google Apps for Education

In August, we transitioned student email to Gmail and the response has been great.  We are excited to announce that during Spring Break, we will be releasing Google Apps for Education to our students.

When you return to SJU on March 11th, you can now look forward to Google Drive, Google Sites, and Google Talk.

  • Google Drive is a free service that once installed on your PC, allows you store all your files including documents, photos, videos and Google Docs online and access them anywhere. Google Drive is now the home of Google Docs.
  • Google Sites enables users to make information accessible to people who need quick, up-to-date access. With Google Sites, people can work together on a Site to add file attachments, information from other Google applications (Google Docs, Google Calendar, YouTube, etc.), and can also add new free-form content.
  • Google Talk is an instant messaging service that provides both text and voice communication.

Stay tuned for more information about Google Apps!

Welcome Back, Students!

Hello Hawks! Welcome back to SJU. We hope you had a wonderful winter break.

During move-in Sunday, January 13th, the TSC will have extended walk-in hours in SC129 to assist with technology issues such as setting up wireless, viruses or spyware, hardware or setting up email on the new device you received for Christmas.
Our hours on Sunday, January 13th, will be 9:00am-7:00pm.

Throughout the Spring 2013 Semester, our walk-in hours will be:
Monday – Thursday 7:30am-9:30pm
Friday 7:30am-5:00pm
Saturday – Sunday 11:00am – 5:00pm

We are also available to Faculty, Staff and Students via email and phone. Our email address is techhelp@sju.edu.  Our 24/7 phone support can be reached at 610-660-2920.

In addition, we are pleased to announce that beginning on February 6th, the TSC will offer walk-in hours for Technology Training. Our trainer, Ben Jezierski, will be available every Wednesday from 4pm – 6pm in SC129.

Information and updates from the TSC are always available on our Facebook www.facebook.com/SJUTSC and Twitter @sjuit.

We wish you all a successful semester!

Hawk Card Program

In conjunction with many offices throughout campus, the Office of Information Technology has implemented the new Hawk Card program.  The whole campus community will receive new Hawk Card ID cards.  If you have not already done so, your Hawk Card can be picked up in the Public Safety and Security office in Barbelin room 13.

The Hawk Card program has an exciting new feature called Hawk Cash. Hawk Cash enables cardholders to add money to their card to make secure, cashless purchases at on-campus dining facilities, the bookstore, mail room, student life, copy and print stations, as well as at specific off-campus retailers.  The retailers that are currently part of the program include ACME, CVS, Dake’s Drugstore, Dana Hot Yoga, Hess Express, Fellini’s Cafe, KFC, Landmark Americana, Larry’s Steaks, and Taco Bell with additional off-campus locations coming soon.  For the latest information about the Hawk Card visit www.sjuhawkcard.com.

IT’s Jill Cleary was featured in The Hawk’s article, “Hawk Cash Simplifies Commerce On and Around Campus”, describing the great reception the Hawk Card has received from the campus community.   The Hawk Card is a welcome upgrade at SJU.  Let us know your feedback!

IT Training Classes Now Open to Students

IT Training would like to announce that it has opened its applications training classes to students.  These classes are not intended to replace or conflict with any applications proficiency courses students are currently required to take.  Instead, they offer additional opportunities for SJU students to improve their Microsoft Office skills free of charge.

Students interested in enrolling in an IT Training class or wishing to see a complete list of classes offered should check out the Student Training channel on the School Services tab on MySJU.

Any questions can be directed to the IT Technology Service Center at techhelp@sju.edu or Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu.

Welcome back, Students!

Welcome back to Hawk Hill!

We hope you had a wonderful summer.  While you were hopefully enjoying the weather, we in Information Technology had a very busy and productive few months! Here are just a few of the things you can look forward to now that you are back on campus:

– the opening of our new Technology Service Center (TSC) in Science Center 129

– student email has been transitioned to Gmail

– the new Hawk Card which can be used at ACME, CVS, Dake’s Drugstore, Dana Hot Yoga, Hess Express, Fellini’s Cafe, KFC, Landmark Americana, Larry’s Steaks, and Taco Bell

– improved wireless in Mandeville Hall

– the addition of wireless in the Fieldhouse and the Ramsay Center

– training workshops during Free Period designed specifically for students (topics include: Pivot Tables,  Charts and Graphs, Tables of Contents, and Footnotes and Bibliographies)

More information can be found on each of these topics on our Twitter (https://twitter.com/sjuit) or by liking us on Facebook at http://www.facebook.com/SJUTSC.

Have a great semester!

The Help Desk is Moving!

On Wednesday, August 8th, the Information Technology Help Desk will be moving to Science Center 129 into the newly renovated Technology Service Center (TSC).  On Wednesday, during the move, our staff will still have email access and we will continue to have staff at our current location in Barbelin 30.  During the transition to the Technology Service Center, you can reach us the way you normally would at helpdesk@sju.edu or by calling x2920.

On Monday, August 13th, we will officially open the TSC  in Science Center 129.

Our hours until the start of the Fall semester will be:

Monday – Thursday: 7:30-6:30

Friday: 7:30-5:00

We will continue to provide updates about the TSC on our Twitter (https://twitter.com/sjuit) and the TSC blog (http://sites.sju.edu/oit/).  Pictures of the construction progress can be seen by liking us on Facebook at http://www.facebook.com/SJUTSC.

We look forward to your feedback about our new location!

Student Email Transition

We wanted to notify you of some exciting news!  We are in the process of transitioning your SJU email account to a new email system powered by Google.

This new system will provide email to all SJU students, as well as a suite of other Google products that will enable our University to better communicate.  As of today, the target go live date is August 14th, 2012.

What do I need to do?
Nothing for now. Your old email address won’t change, and you will be able to access and import all of your old messages into the new system. Once we turn on your new Google-powered account, you’ll be able to search and access all your mail from any internet-connected computer.

What will I get?

 

  • 25 Gigabytes of email storage. No more worries about having to delete mail.

 

  • Google Calendar to schedule meetings, create events, and share calendars with others.

 

  • Access to your information from anywhere with an internet connection, including your mobile device.

 

We will be in touch again when we get closer to completing the transition to Google Apps on August 14th, 2012.

Laptop Program Repairs for Summer 2011

As the current semester ends on May 7, the following changes will apply to the Student Technology Center’s policies for computer repairs during the Summer Sessions:

The Student Technology Center will NOT accept computers needing to be shipped out for repair after Friday, April 29. The only exceptions to this are machines requiring repairs of hard drives, keyboards, touchpads, and CD ROMS drives, as these are usually returned within one business day.

Once the summer session begins on May 16, 2011, the Student Technology Center will continue to ship your laptops for repairs as normal.

Please contact the Student Technology Center at (610)660-3070, or by email at STC@sju.edu, with any questions you mayhave.

Students can call IBM (1-800-426-7378) or Apple (1-800-800-2775) directly or wait until May 16 to send their computer out for repair.

STC Student Survey 2011 – Win an iTunes gift card!

Please take a moment to complete our 2011 Student Technology Center Survey! To show our appreciation for your taking time to complete this survey, we will have four prize drawings. Each Winner will receive a $50 iTunes gift card. Completing the survey with your name and email address will entitle you to an entry in the Student Technology Center’s Survey Contest. Good Luck!

http://support.sju.edu/ics/survey/survey.asp?deptID=5424&surveyID=3045&type=web

The Student Technology Center
Science Center Building Room 129
x2920