Cyber Security Presentations

Just a reminder that IT Training will present “Cybersecurity: Protecting your Data, Protecting Yourself” in the Mandeville Teletorium on the following dates and times.


Tuesday October 22nd: 11:15 – 12:00

Wednesday October 30th: 5:00 – 5:45


If you have any questions, please contact the SJU Technology Service Center at or Ben Jezierski, IT Training Coordinator at  Additional information on this topic can be found on our Facebook page

Spotlight: Media Services

The Office of Information Technology (OIT) has a great deal to offer the Saint Joseph’s University campus, but there are some departments within IT that many people may not have heard of and therefore cannot take advantage of.  OIT is comprised of User Services, Application Services, Computer Services, Network Services, System Administration, Telecommunications, Web Services, Office of the CIO, and Media Services.  Over the next few months, we will be highlighting the individual areas and the work they do for campus.

Media Services (previously ITDL) is generally known campus wide as the classroom support specialists, but the department offers much more than that.  Media Services is divided into three teams: Classroom Support, Engineering, and the Production Team.

The Engineering Team focuses on upgrading technology in classrooms. The team has been working hard to create and uphold a general standard for all classrooms. Besides the normal in-class computers and projectors, they install special equipment upon request. Their goal is to create a campus where the learning spaces meet the needs of faculty and advance student learning. Their most technologically advanced classroom is Merion 174. It is a new collaborative technology classroom designed to support the expansion of the Communication Studies program. Some other technologically advanced classrooms include Mandeville 295, 310, and 313. Cool equipment they have installed includes a wireless desktop sharing system where students can project their desktop image to the class, and an interactive display that acts like a virtual whiteboard where teachers can annotate notes and save them.



Classroom Support is available to help maintain the classroom equipment. Media service has offices located on both in Merion and in Barbelin to reduce wait time if a problem arises on either side of campus. The team also performs routine checks on all the equipment to eliminate problems before they start. They have a monitoring system set up so they can remotely troubleshoot issues and pinpoint troublesome equipment.



The Production Team is where creativity meets technology. For students, the production team loans out equipment, such as projectors, cameras, tripods etc. They also provide troubleshooting for cameras and major-specific equipment for communications and film students. Faculty can make requests for recording, setting up and recording a class, editing, authoring and copying DVDs, or setting up live stream events for guest lecturers. The production team works with faculty and staff to create concepts for projects and can arrange outsourced services such as voice overs or sound mixing.

The production team is currently involved in some really interesting projects. They are currently compiling a documentary of the history of SJU by interviewing around fifteen people who have been on campus over various decades. The video will highlight how the campus and culture has change, especially since changing from an all-boys school. They are also working on creating a video about the Bolivia exchange trip available to faculty and staff every other year. The exchange includes an immersion trip for SJU faculty and staff to learn about the culture and lifestyle of the local people, and a trip to SJU for Bolivian educators on the off years. You can view some of the production team’s other projects on the SJU YouTube page, and occasionally in the news section of the SJU website. Past projects include the virtual tour on the SJU webpage, a video on summer scholars found at and our own TSC video. The video they made for the TSC recently won the Communications Award of Excellence in the category of Short Promotional Video/Audio from SIGUCCS (Special Interest Group on University and College Computing Service) and can be found at

Follow these links to check out some more of the production team’s videos:


The staff that make up the Media Services department are:

Jim Wilson: Director & Chief Engineer

Mark Beideman: Manager, Classroom Services (SJU alumnus)

Ben Ellis: Manager, Media & Event Services (SJU alumnus)

Ed Basile: Tech Operations Specialist

Justin Fowler: Engineer

Mike Gallagher: Video Production Director (SJU alumnus)

Angela Gisondi: Senior Tech Ops Specialist (SJU alumna)

Gary Greco: Senior Tech Ops Specialist

Dan Moretz: Video Production Technician

Michael Troy: Tech Ops Specialist

Kyle Tucker: Assistant Engineer

Jason Ward: Tech Operations Specialist


To contact Media Services:


Call Main Campus x1170 or Merion Campus x3360

For high-end production projects contact Ben Ellis at

*The production team is happy to partner with other departments to improve their image!


TSC Accepting Donations for the Sunday Breakfast Rescue Mission

Last month was the first of our ongoing monthly lunchtime service sessions with the Sunday Breakfast Rescue Mission.  All who attended reported sharing a wonderful experience and a deep gratitude for the chance to take part in this opportunity for community service.

Since we began our relationship with the Mission last year, many of you have asked about supporting the organization through donations and drives.  We spoke with Sue Volikas, the Volunteer Coordinator there, who provided us with a list of options.To that end, we will be conducting a supply drive from October 14th through November 18thThose wishing to do so may donate items from the following lists:

 Shower and Shave

  • Toilet Paper
  • Deodorant
  • Razors
  • Shaving Cream
  • Washcloths
  • Shampoo

 Cleaning Up the Mission

  • Bleach
  • Tile Cleaner
  • Laundry Detergent
  • Mop Heads
  • Vacuum Cleaners
  • Heavy Duty Trash Bags
  • Brooms

We will be setting up bins for collection of these items in the Technology Service Center starting October 14th.  Our goal is to deliver what we’ve collected when we drive over for our shift on November 21st.  If you have any questions, please contact Ben Jezierski at, or by phone at Ext. 3386.  Thank you again for your service, and your desire to help make things a little easier for Philadelphia’s homeless community.

Pilot Program: Bring Your Own Device (BYOD)

Beginning today, 10/7/2013, the Technology Service Center is piloting a new program that we think you will be very interested in.  At the end of each school year, the TSC sends out a survey to SJU students to find out what technology services you like and what services you would like to see implemented.  Last year, you voiced that they would like to see more technology support offered for those of you who are not members of the Student Laptop Program.


We’ve listened!


Today, we begin our pilot BYOD (Bring Your Own Device) Program! If you are not a member of SJU’s Student Laptop Program, the TSC will still diagnose your problem and repair the issue for a nominal labor fee plus the cost of parts.  Regardless of the type of computer you’ve brought to campus with you, you can bring it to the TSC and we will fix the problem.BYOD


We believe this will benefit you in many ways. First, you will be saving heaps of money versus taking it to a computer repair store. Second, many of you may not even have transportation to those stores. Best of all, you can pay with your Hawk Card!  Our goal with this project is to provide our students with the best support possible while making it convenient and painless.  You’ll have to visit just one campus location for all of your technology needs.

Stop by SC129 for full details!

BYOD employee


Top Apps: Sneak Preview

As college students, many of you are already familiar with the latest apps for smartphones and tablets. In today’s high-tech world, there is literally an app for almost everything.

Here are some you may not have heard of…

  1. Songza                                                                                                                                                                                                                                                                                                                                                                                           Price: FREE

This app is by far my favorite of the ones on the list. It provides music playlists customized to the time of day, your activities, or your mood. When I first downloaded it, I sat in my living room with my roommates laughing hysterically about some of the playlists’ names. Examples include Hyped All Day (getting hyped for taco bell), Songs from Apple Commercials, The Twerk Tape, Ladies be Pregaming, and (for you Breaking Bad fans) Cooking with Walter White and Jesse Pinkman. Somehow this app has come in handy at least a few days a week since I downloaded it and the music always suits my mood and needs. There is also a website similar to Pandora if you don’t have room on your phone,

Check back in on Monday for the rest of the apps Katie recommends!

Street Team: Midterm Studying Tips

This week, Andrew Wyschynskyj, a Sophmore, Food Marketing major, has some midterm studying tips for you. Andrew has been with the TSC since he started at SJU in 2012.  He recently became a Brand Ambassador for the Office of Information Technology.  We love his enthusiasm for SJU and OIT and are thrilled to have him as a member of the Street Team!


Midterm Studying Tips

The new school year has started a few weeks ago, and it does not really seem to feel that new anymore. Now that there are midterms right around the corner we all start to stress out about our grades. Everyone has a different style of getting ready for their exams, but there are a few general study tips that can be useful for many people. If you have good study habits and study techniques, then you will be prepared for your midterms and keep your stress levels to a minimum.


The first thing you need remember is not to wait until the night before your exam to start studying.  I know many of you are procrastinators like I am, but seriously, study early!

  • Space out your studying
  • Review a little bit each night
  • Review right before/after each class. (if you ever get to class early just review your notes from last class)


You should learn the general concepts first. It helps to understand what you’re studying, before learning the smaller details.

  • Highlight major topics
  • Make an outline of your notes
  • Study from concept to detail
  • Make flashcards for important vocabulary words.  StudyBlue is a cool app where you can create “flashcards” and share study materials with other students in your classes. iTunes U is also a cool app that has supplemental videos and lectures on a topic you may be studying!image

Some studies have shown that you are able to remember more at the beginning and end of a study session compared to the middle of a session. This is a good excuse to use to stop studying for a bit when it is getting boring.

  • Take short breaks while studying
  • Change up the order you study the material


The best way to know if you are prepared for the exam is to see how much you actually know.

  • Take practice a practice test
  • Have a friend quiz you, or quiz a friend
  • Use the review questions at the end of each chapter


Friends and other students in the class can help make studying less boring, and make you more willing to actually do it.

  • Form study groups (with other students who will actually study)
  • Go to SI sessions


There can be a lot of distractions to prevent you from studying. Try to find a good location where you have access to everything you need, but will not be tempted to do anything other than study.

  • Avoid studying in your bed (or you may fall asleep, I know I have)
  • Stay away from loud, or social environments
  • Common places to study on campus (Drexel Library, Campion, dorm lounges, Claver)drexel

You know what works best for you so put your headphones in and tune out everyone else if necessary.  It’s a fact that most student’s don’t study without technology anymore, so don’t forget that if you run into any technology problems while studying, we’re here! The TSC has 24/7 phone support and walk-in hours everyday.  As Rich touched on in a past article, make sure to back your school work up and save it in more than one place (Dropbox, your Gmail account, a flash drive, anywhere)! You don’t want to lose the only copy of your work the night before it’s due.


Good luck!






Street Team: Top Apps for College Students

As college students, many of you are already familiar with the latest apps for smartphones and tablets. In today’s high-tech world, there is literally an app for almost everything.

Here are some you may not have heard of…

  1. Songza                                                                                                                                                                                                                                                                                                                   Price: FREE

This app is by far my favorite of the ones on the list. It provides music playlists customized to the time of day, your activities, or your mood. When I first downloaded it, I sat in my living room with my roommates laughing hysterically about some of the playlists’ names. Examples include Hyped All Day (getting hyped for taco bell), Songs from Apple Commercials, The Twerk Tape, Ladies be Pregaming, and (for you Breaking Bad fans) Cooking with Walter White and Jesse Pinkman. Somehow this app has come in handy at least a few days a week since I downloaded it and the music always suits my mood and needs. There is also a website similar to Pandora if you don’t have room on your phone,

  1.                                                                                                                                                                                                                                                                                                                Price: FREE is a budgeting app that is convenient for people who are on the go but still want to keep track of their expenses and where they are spending their money. After you create an account, you automatically can see where your money is going. The upside is that it is super easy and safe. I’ve read hundreds of reviews of the sites security precautions and all say the system is secure. The app works by tracking and analyzing the places where you use your credit/debit card and categorizing the expenses as entertainment, food, clothes etc. Simpler budgeting apps are available if you normally pay in cash or don’t feel comfortable entering in your information

  1. Reference Me                                                                                                                                                                                                                                                                                                         Price: FREE

This app is great for anyone who ever has a paper with a works cited or bibliography. Reference Me creates citations; however, unlike any citation-creation website, it can scan a UPC code and transform it into a pre-made citation. Something to keep in mind when you have a few big papers to do and not enough time to get citations for every book you looked at in the library.

  1. Sleep Cycle                                                                                                                                                                                                                                                                                                            Price: $1.99

Sleep Cycle is on a whole other level compared to other apps. It involves sleep and as a college student sleep is one of the biggest necessities. Sleep cycle tracks your sleeping habits and patterns based on your movements while you sleep. You place your phone face down next to your pillow while the app is running and it notices when you toss and turn in the night. You can input various things like working out and drinking coffee to see how they affect your sleep. After your first week or so, the app starts providing you graphs on how your sleep varies night to night. Some graphs include sleep quality per day of the week, time in bed per day of the week, time you went to bed and daily graphs of your rem sleep cycle. The coolest portion of this app though is probably the alarm. You’re able to set a “smart alarm” that wakes you up during your lightest sleep in a given time frame so you never feel groggy. The snooze is also pretty advanced and wakes you up better by shortening the snooze time as you reach the end of your time frame.

  1. My Fitness Pal                                                                                                                                                                                                                                                                                                       Price: FREE

Watch out freshman! That extra serving at Campion adds up and eventually you may be among the large percentage of adults who watch what they eat or diet. If you do, get this app. It customizes your calorie intake based on your height, weight, and activity level. You can input your food and drink choices and see exactly what you’re putting into your body. What distinguishes this from most other dieting apps is it has a large database of food and drink with the nutrition facts already entered and you can often get this information by scanning an item’s UPC code. It also shows you what you’re lacking in your diet and when you go over your daily limit for something such as sugar.

  1. 7 Minute Workout                                                                                                                                                                                                                                                                                                  Price: $1.99

Another great app if you are trying to get fit, 7 minute workout provides customized high intensity interval training workouts based on what you would like to improve and the equipment you have (a chair). The workouts are great for college students because almost everyone can find 7 minutes in their busy routine to try to get healthier. Plus, you can workout in the comfort of your room.

  1. Wifi Finder                                                                                                                                                                                                                                                                                                             Price: FREE

Ever feel like you can never find a WiFi connection off campus? WiFi finder provides the locations in your surrounding area with public and even private WiFi connections. Some places within walking distance of St. Joe’s campus include Starbucks, T-Mobile, and Mcdonald’s.

  1. Duolingo                                                                                                                                                                                                                                                                                                                Price: FREE

Duolingo has been recommended by many bloggers as one of the top language apps. Although you can only choose from German, French, Italian, Portuguese, and Spanish, the program teaches you a language much like the top software companies do: “the natural way to learn a language.” Also, if you want to learn more than just a language check out iTunes U which provides courses and lectures from other universities.

  1. Google Drive                                                                                                                                                                                                                                                                                                          Price: FREE

This one is probably one of the most popular apps on the list.  Obviously Google is a successful international search engine among other things, but if you don’t have the app on your phone, get it. Google Drive is great for cloud storage and allows you to jot down notes and access them later online from any device. And like most cloud storage, its really convenient and hassle-free, especially in a place with campus-wide WiFi.

  1. Viber                                                                                                                                                                                                                                                                                                                       Price: FREE

Viber is essential if you or any of your friends are studying abroad. It allows you to send free texts, and call while abroad. It was perfect for me when I was only abroad for a month and did not find it necessary to spend $100 on an international mobile plan. The app does require wireless but there are generally cafes and restaurants that will provide free WiFi while abroad.

  1. Lemon Wallet                                                                                                                                                                                                                                                                                                         Price: FREE

This app is a virtual wallet and wonderful if you happen to misplace your wallet. You can add your credit, debit, bank, and club cards by scanning them and never risk losing all the information in your wallet. Lemon Wallet also includes receipts and expense reports to make shopping hassle free. The app is popular among college student who often misplace, forget, or don’t bring their wallet out with them, especially on weekends.

  1. Pulse                                                                                                                                                                                                                                                                                                                       Price: FREE

If you like to keep up with all the latest current events, Pulse provides all the news you need in one spot.You can select some of your favorite interests and customize what you read. Each interest has a variety of sources to explore for example, science includes articles from Discovery News and National Geographic among others. You can select which channels you’d like to have and create a profile to link up your social media. Pulse caters to any student who can’t seem to find the time to sit down and open a newspaper, but has a quick five minutes here or there to catch up on what’s going on.This app will also come in handy if you ever need to take a current events class or if your major requires you to be up-to-date.

  1. iStudiez Pro                                                                                                                                                                                                                                                                                                            Price: $2.99

This app is basically a comprehensive calendar and planner that is with you at all times. I know I personally have trouble remembering when I have meetings projects and tests. With iStudiez Pro you can keep track of assignment due dates, tests, classes, and events. The app automatically syncs with your current calendar on your phone so you don’t have to import your meetings if you download it. I’ve been using it for about 2 weeks now and it already has become a lifesaver. I check what I have for the day when I wake up and it has customizable reminders for important events. It might not get you and A in all your classes, but it will definitely help with time management.

And for those of you who are 21 and older

  1. Mixology                                                                                                                                                                                                                                                                                                                Price: FREE

When you want to make mixed drinks, but aren’t sure what to use or what you want, use Mixology. You can search all drinks for a recipe, get a random one mixed up, or look for something with a specific ingredient. The app also allows you to input your liquor cabinet for ideas involving what you’ve got at home.

Bonus: search for bars and liquor stores and receive some bartending tips!

  1. Drink Owl                                                                                                                                                                                                                                                                                                                Price: FREE

Tried and true, Drink owl finds you deals at your local bars. Give your location and automatically find the local bars in your areas with specials that night. For example $10 margarita pitchers Monday night at Cactus in Manayunk. Comes in handy when you and your friends can’t decide where to go out that night.


Do you have a favorite app you think others should know about? Let us know!

Street Team: Initial Feedback on iOS7

iPhone Home Screen (iOS 6 v iOS7)

After hearing many passionate reviews on the new iOS7 on blogs and twitter, the TSC decided to find out how our SJU students feel about the new upgrade.  Katie went on a mission to get reviews around campus.


Here’s what SJU students had to say:

“I like that it’s new and refreshing. The new notification center is very informative and convenient and the new ringtones and sounds are more fun. The new camera is more high tech and the upgraded navigation system is better for walking. I think certain people don’t like the extreme change of colors and style.”

Jess Russo, Food Marketing ‘15


“I don’t like the new text messages. I think the iOS7 looks ‘juvenile.’ I feel like the software makes the phone look older and not as cutting edge as the software before.”

Kylie Smeraglio, Education ‘14


“I think it’s weird, it’s trying to copy the Samsung Galaxy and doesn’t feel very ‘Apple’ and all around not very manly.”

Ryan Masserano, Sports Marketing ‘15


“I’m iffy about it. I don’t like setup but I do like the navigation system. It also seems to make my phone slower.”

Lauren Brands, Political Science ‘15


“I like it. The design is fresh and new. I love the colors and the new background but it’s slow and takes up more battery.”

Hannah Tomkovicz, Food Marketing ‘16


“The update is way more efficient but it was weird at first. I think people are afraid cause it’s new.”

Andrew Kolpack, Finance-Management double major ‘15


“It’s ok… I’m just used to the other one. It’s very bright and I don’t like chat bubbles in the new iMessage.”

Tori Evans, Early Childhood Development and Special Ed ‘16


Many students with the update were not as passionate as what has been circulating the internet, but the consensus was that it was definitely a change they would have to get used to but seemed to be alright so far.

As of those who did update their phones, some cited they were told by websites to wait about two months, other didn’t have enough room on their phone or just hadn’t gotten around to it yet; however not many were refusing to eventually upgrade like some tweeters are.


What are your initial thoughts?

We Are Award Winners!

Have you seen the TSC’s video? If not, you should. It just won an award from SIGUCCS (Special Interest Group on University and College Computing Services)!

A few months ago, User Services’ Director, Lauren Adams, submitted the TSC’s video in a competition.  The competition recognizes excellence in developing useful and attractive publications in a variety of media categories.  The main requirement was that the submission must be created by staff members at SJU.  Once submitted, all entries were judged by members of peer universities.  The winning entries are presented at the annual SIGUCCS conference where all participants can see our work.

Well, we are proud to say that our staff produced video won the Communications Award of Excellence in the category of Short Promotional Video/Audio. Here’s what the judges had to say:

The video is simply beautiful. It’s very well crafted, natural, and really puts a face to the TSC. That’s not an easy mission and by the end of the video we felt like we knew the staff. We also liked the end of the video that provided helpful links to find more information.”

Members of the Office of Information Technology’s Media Services department, Mike Gallagher and Dan Moretz, produced this awesome video.  Olivia Ward wrote the script and Claire Ryan lent her voice.

Aside from being a beautiful video, it also explains all of the services offered by the TSC as well as any contact information you would need.  You can view the TSC’s video on our Facebook page by going to this link:

This is a fantastic testament to the superb work and creativity of the members of SJU’s Office of Information Technology.  Great work by all members of the team and congratulations!