The Nest: Definitions and FAQs – Student Version

1.) You keep saying portlet. What is a portlet?

Portlets are the small sections within pages.  A portlet usually contains several items that fall under a particular topic. For example, Registration Tools or Financial Literacy.

 

2.) What is a page?

Pages in The Nest are basically the tabs you see across the top when you log in. As a student you will have the following pages:

Home

Classes & Registration

Tuition & Aid

School Services

Campus Life

what is a page

 

3.) What is a quicklink?

Quicklinks are the tiny icons at the top of the Home page when you log into The Nest.  They are designed to represent the tools you access most frequently within The Nest. Clicking a Quicklink will take you directly to that tool or section.  Your Quicklinks may include:

Blackboard Learn

Library

DegreeWorks

My Schedule

what is a quicklink

 

4.) Where do I find my courses in The Nest?

In The Nest, you will no longer see a page called “My Courses”.  Based on feedback we received from SJU students, we have created a page called Classes & Registration.  At the top of this page, students will find direct links to Blackboard Learn where they can access their courses. Additionally, the Classes & Registration page contains direct access to Hawk Central resources, Registration Tools, Exam Schedules, Student Grades, and graduation information.

You can also access your course via the Blackboard Learn quicklink on the Home Page.

 

5.) How do I pay my tuition?

Similar to the Classes & Registration page, we’ve created the Tuition & Aid page based on student feedback.  The entire Tuition & Aid page is dedicated to your financial matters as a student.  Check your account balance, review your work study balance, accept financial aid, and get educated on financial literacy all in one location.  Do you still have questions after visiting the Tuition & Aid page? Contact Hawk Central directly from a portlet on the page. They are happy to assist.

 

6.) Where are the university announcements?

University Announcements have been replaced by Nestlist. Nestlist serves as the new SJU classifieds. In Nestlist, you can post about campus events, items for sale, classes, and more.

In the event of a true university emergency, the notification will be displayed prominently at the top of The Nest.

nestlist

 

7.) Now that I’m done finding my courses and paying for my tuition, where is the fun stuff?!

We have designed the Campus Life page to be the social center of The Nest. Here you will find links to sports on campus, Radio 106.1, events hosted by Student Life, NestFlix, the Chapel schedule, and of course SJU’s official Facebook, Instagram, and Twitter (if you don’t follow those three things, you’re missing out).

fbportlet

8.) I clicked a link and was given a “Session Expired” error. What do I do?

session expired error

 

Clear cookies, cache and restart browser

If you have gotten this error at some point while working in The Nest, you simply need to clear your browser’s cache. Find your browser below with instructions on how to do so:

Internet Explorer

To check what version of Internet Explorer you are using, go to Help – About Internet Explorer.

If you are using Internet Explorer (11.0), you will go to Tools – Delete Browsing History and check the boxes for Temporary Internet Files and website files and Cookies and website data. Hit Delete.

If you are using Internet Explorer (10.0), you will go to Tools – Delete Browsing History and check the boxes for Temporary Internet Files and website files and Cookies and website data. Hit Delete.

If you are using Internet Explorer (9.0), you will go to Tools – Delete Browsing History and check the boxes for Temporary Internet Files and Cookies. Hit Delete.

Mozilla Firefox

If you are using Firefox version (3.0) or earlier, please update your browser by going to www.mozilla.com

In Firefox 30, click on History – Clear Recent History.  Choose the time range of Everything.  Make sure at least the top 5 boxes are checked and hit Ok.

Google Chrome

Click on the three horizontal lines in the upper right hand part of the browser. Click on settings. Click on “Show advanced settings…” at the bottom of the page. Under privacy click on “Clear browsing data”. Check the boxes for “Cookies” and “Cached images and files”. Finally click “Clear browsing data”.

Safari 7.0 – MAC OS

Go to Safari – Preferences.  Click Privacy then click Remove All Website Data…click Remove Now.

 

9.) Why did we make the switch to The Nest?

We wanted to launch a stable, content-rich portal running the latest version of the Luminis software, which is owned by Ellucian. Our old portal, MySJU, was running on legacy software, which is discontinued by Ellucian support. This project was created to address that issue by upgrading old outdated hardware and software in order to implement a secure, dynamic environment that provides students, faculty and employees with a single point of access to web services customized to their university account.

10.) Could you give me more information about The Nest project?

The new portal project was first introduced to campus in Fall 2013; campus community participated in “Name the Portal” contest In October 2013. Over 800 responses were submitted and The Nest was ultimately voted the winner.

The Office of Information Technology successfully launched the pilot of The Nest (with MySJU in parallel) on 3/17/14. The main focus of the pilot was on enhancing the student experience. Additional features and content for faculty and employees were added during Phase 2, which began in April 2014 and will finish up this month.  Phase 2 also including removing access to the old MySJU portal, which was accomplished on 1/7/15.

The project team has weekly meetings and our main focus is on creating a better user experience for all students, faculty and employees. We engage departments around campus and meet with faculty, staff and students to hear what they would like to see in a portal.  If you would like to be included in any future meetings, please email The Nest project manager, Lauren Adams (ladams@sju.edu).

11.) What’s next for The Nest?

While we are excited to deliver a new portal to the university, we are not done yet!  Phase 3 will start in February.  Some of our initial objectives are to better enhance the content by soliciting feedback as well as continuing to improve the user experience.

12.) Where do I go if I need help/ cannot find something/ have additional feedback?

If you have questions, comments, concerns about The Nest – contact us! You can reach us via email at techhelp@sju.edu, by phone at 610-660-2920, or in person at the Technology Service Center in the Science Center, room 129.  We also have an active social media presence so if you would rather Facebook or Tweet us, please do so.

www.facebook.com/sjutsc or @sjuit

MySJU is Retiring!

The Nest, SJU’s information portal, launched during the Spring 2014 semester as the replacement for our legacy portal, MySJU.  The Office of Information Technology (OIT) has continued to add functionality and improve The Nest based on feedback received from campus constituents so we may begin the process of phasing out MySJU as our primary portal.

 

On Tuesday, November 18th, we will be redirecting the MySJU portal to instead go to The Nest portal.  This means that when you click on my.sju.edu, you will be automatically be taken to nest.sju.edu in your browser.  You will still be able to gain access to MySJU once you log into The Nest.  We do not plan to completely remove access to MySJU until January 2015, when we are certain all necessary content has been moved to The Nest.

 

We will also begin transitioning links on SJU websites to point to The Nest, rather than MySJU.  For example, if you go to www.sju.edu, the MySJU link at the top of the page will say The Nest as of November 18th.

 

mysju to nest

Additionally, we have now redesigned a portlet under the Employee Page in The Nest called “Useful Links and Tools”. This portlet gives employees direct access to:

 

 

useful links and tools

If you have any questions about the transition from MySJU to The Nest or have any concerns about content from MySJU not being available in The Nest, please contact the Technology Service Center.

 

We welcome your feedback!

 

 

Tips and Tricks for Travelers

Whether you’re headed on a vacation or studying abroad, there are some basic necessities to bring with you. But as any frequent traveler knows, there are also tricks, gadgets, and apps to make your experience 10x better:

A universal power adapter should be the first thing you pack if you’re going out of the country. Find one that is all-in-one like this so that you don’t have to worry about losing or forgetting the adapter part that you need for the country you’re visiting.

1 universal-ac-travel-adaptor

Invest in a luggage lock; they can give you peace of mind when you’re out of your hotel for the day but need to leave your valuables in your room.

2 luggage lock One common household item that can prevent travel disasters is a Ziploc bag. Always bring extras! They will prevent spills in your luggage and help keep items separate. Also look for travel space saver bags that roll up to reduce the air in your belongings so you can bring twice as much if needed!

3 pack-mate-suitcase-space-saver-roll-bag-sets-2-medium-1-large--[2]-182-p Noise cancelling headphones can give you peace of mind during a road trip or on a flight. Look for ones that eliminate sound instead of just reducing it so you don’t have to listen to the screaming baby in front of you during those long flights.

headset

If you’re looking at purchasing new luggage for your trip, be sure to look at 4 wheel suitcases. Studies have shown that baggage handlers at airports don’t throw these bags around as much because they’re easier to handle. Plus 4 wheels means no more twisting your wrist pulling your bag over the curb! Look for one with a unique pattern or color to stand out and save time at the baggage claim.

5 trave640829_205674_jbConcerned about having your bag lost or stolen? Trakdot luggage tracker can put your mind at ease. This gadget uses microelectronics and ground based cellular technology to pinpoint the location of your bag.

6 TrakdotLuggageTracker_Globtrac If you’re going somewhere exotic, consider investing in a SteriPEN, especially if you frequent places with unsafe drinking water. This handy gadget uses UV light to disinfect water! It’s also great for camping and long backpacking trips.

7 steripenApps to look out for

AirBnB: Whether you’re backpacking through Europe with friends or couch surfing across the US, AirBnB is your friend. If you’ve never heard of it before, AirBnB matches trustworthy hosts with travelers willing to stay in one of their rooms for a couple of nights. Listings vary by location and range from a living room to an entire apartment. The locations are generally nicer than hostels, but can be a lot cheaper than staying in a hotel, which is great for students.

9 Airbnb-4.0-for-iOS-app-icon-is-smallEntrain: If you have trouble adjusting to your new time zone, try Entrain to reduce jet lag. It uses light to set your internal clock to the new schedule and gets you back on track faster.

entrain

Foodspotting: Whether you’re looking for a place to satisfy your cravings, or just a good restaurant near your hotel, Foodspotting is a visual guide to good eats in your area.

11 CR082K14-Foodspotting_AppGoogle Maps: Many of you may question why this one is on the list because either you already have it, or you use the maps app already on your phone. But there is a secret trick to Google Maps! When you know you’re going to be out of service or in spotty wifi areas in the future, zoom to the area you’ll need to reach your next destination and type “ok maps” into the search bar. This saves the map that’s on your screen so that you can follow it without service!

12 google mapsJetsetter: You may think that travel apps like this are pointless because you can do it all online anyway, but jet setter has a special feature that allows you to book 4 and 5 star hotels for a very low price on the day of your stay. If you’re in the city and can’t decide whether to go home, or if your hotel turns out to be a cockroach filled dump, check the tonight tab to see what else is available. Even though rooms are posted at noon, and can fill up pretty quickly, it’s a great option for impromptu trips to NYC or other local cities.

13 jetsetter_iconPackpoint Packing List Travel Companion: This app helps you remember what you need to pack based on where you’re going and what activities you’ll be doing. You can also customize your list based on the weather and check out suggestions from other travelers.

14 Packpoint Packing List Travel Companion

Rick Steve’s Audio Europe: Don’t waste money on buying an audio guide in the museum or sightseeing center. With this app, you can download an audio guide the night before (so you don’t have to worry about a spotty connection) and listen to the history and significance of your destination. I used Rick Steve’s guides in Athens and Rome and learned so much more about the cultural heritage sites than I would have just reading the brochures! I’d definitely recommend at least trying it when you travel.

17 rick-steves-audio-europe-iphone-app-2012-iconUber:Quickly gaining in popularity, this app is expanding and the service is currently operating in 45 countries. Uber is a transportation service that schedules a driver approved by the company (but not a professional) to get you from your location to your destination. It’s similar to calling a taxi, but can be a lot more enjoyable.

18 uberWhat’sapp, Viper, and Skype:These apps are perfect for keeping in touch with friends and family while traveling. Viber and Whatsapp are great messengers if you’re abroad and don’t want to end up with an exorbitant bill at the end of your trip for texting or calling home. Skype is geared more towards video chat, if you prefer talking “face to face” but also can be used as a messenger if you don’t get service.

3appsXE Currency App: If you’re going to another country that doesn’t take dollars, download XE Currency. This app converts prices from one currency to another so you don’t have to worry about exchange rates. It also helps you realize how much money you’re spending and whether some of your purchases are really worth it!

22 xe currency

The Nest: Useful Links & Tools Portlet

Under the Employee Page in The Nest, you will find an enhanced portlet called “Useful Links and Tools”.  This portlet is great news for users of the following tools:

Banner INB

  • INB is short for “Internet Native Banner” and refers to the back-end of Banner that is most widely used by administrative staff to manage their data.  Offices such as Financial Affairs, Development, and Enrollment Management, just to name a few, have many staff members accessing Banner INB constantly to manage institutional data.

Banner SSB

  • The majority of faculty and staff do not access Banner INB, but use another form of Banner known as Self-Service Banner, or SSB.   When you enter students’ final grades, perform a budget query, submit or approve leave reports, or check your pay stub, you are using SSB.

Campus Pack

  • Campus Pack is a suite of tools that enable online collaboration.  Click the “Campus Pack” button to view resources or courses you are a member of a course in Campus Pack.

Cognos

  • Cognos is a query and reporting tool used to analyze Banner data.  Cognos allows users to strategically determine the financial and business needs of SJU.

Discoverer

  • Discoverer is an ad-hoc query, reporting, analysis, and web-publishing tool. All reports currently in Discoverer are being migrated to Cognos.

We hope you find this new portlet useful and welcome your feedback!

 

Street Team: Being New at SJU

The TSC Street Team is pleased to announce our newest blogger, Jamie Petragnani. Jamie is a Sophomore, English major and has worked with us for one year.  Stay tuned for more of Jamie’s writing throughout the semester!

 

Hawk Hill is beginning to fill with familiar faces and a slew of new hawks trying to find their dorms, classes, and so much more. As a rising sophomore, it is hard to believe that just one year ago I was in their shoes. I remember the nerves, the excitement, and the major adjustments that come with living on campus. As a freshman, you are no longer living in the comfort of the house where you have spent the majority of your life, where you know where everything is, and most likely you are not sharing one bathroom with 12 other people. I understand the stress and hopefully I can shed a little light on how to make your transition simpler.

After packing up your cars, driving to your building, and lugging all of your stuff into your new “home”, you are finally ready to settle in and get all of your computers, TVs, smart phones, and game consoles hooked up and ready to go. But how exactly are you supposed to do that? First and foremost, it is important to know that the Technology Service Center, or TSC for short, is always here to help you with any problem concerning any form of technology. Need the wifi set up on your laptop? Stop by science center 129. Your phone? Science center 129. Unable to access your SJU Gmail, Blackboard Learn, or The Nest? Science Center 129. Studying (cough) kept you up late and you don’t want to walk down to the Science Center? You can get over the phone support from the TSC by calling 610-660-2920 at any time. We are here to make sure you can always access your classes, finish up your papers, or stream Orange is the New Black from Netflix whenever you need to. (Everyone watches Orange is the New Black right? You should, it’s great.)

S1Cast

 

So, now that you know where to go if you have a problem, let’s talk about some resources you can access to make your transition time at SJU easier. The best resource for all things SJU is “The Nest” which can be access by going to nest.sju.edu. On The Nest you can register for classes, check all of your student bills, buy your textbooks, and so much more! Basically you can access anything related to your academic career on The Nest, but that’s not all. You are also free to post or view listings on The Nest List, located on the home page, for anything from a campus job application to the sale of used textbooks for cheap. The Nest is the University’s portal and the best way to access anything you may need for school online.

Brand new for this year, the TSC is happy to offer our Repair IT program. With this new program, any student who’s laptop may have gotten damaged (through no fault of your own ;]) can bring their system to the TSC, we can diagnose it, and if it needs to be sent out for repairs, the student has to opportunity to pay for the cost of repairs and nominal labor fee, then get a loaner from the TSC while their computer is being repaired. This way, no student needs to be subjected to sitting for 8 hours at a time in the middle of the library while attempting to finish their work.

Repair IT Logo-01

All in all, transitioning to college can be intimidating. For some students, you’ll be moving states away from your parents, friends, and everything that is familiar. The most important thing to remember is, everyone feels like this. Everyone is a little scared, a little excited, and a whole lot of nervous about being on their own for the first time. To work through the awkward “get to know me” phase of your freshman year, there are little things you can do to break the ice with your roommate, your suitemates, or your floor-mates. Do you have a Netflix or Hulu account? Why not host a movie night? Do you have an Xbox or PS3? Why not host a Madden or FIFA tournament? Have season tickets for basketball? Ask around and get a group of people to sit together and cheer on the hawks. The best thing to remember is that every freshman is new to campus and is looking for some new things to do; by setting up this simple events, you can easily get people together and talking and before you know it, SJU is going to feel just like home. Just make sure you have some snacks: if you have snacks, they will come. (Shout out to Field of Dreams).

fod1

 

Welcome Back, Students!

Welcome back to Hawk Hill (and for all the Freshmen Hawks, welcome for the first time!).  We hope you had a wonderful, relaxing summer and are geared up for an awesome fall semester.

For those of you who are new to campus, the Technology Service Center (TSC), located in Science Center 129, is your one-stop shop for all things IT related. We have walk-in hours daily where you can have hardware and software issues addressed and repaired, as well as phone and email support.

Look at all those friendly faces!

919835_248520295289745_2090003695_o

We spent our summer preparing and getting excited for your arrival.  Here are a few of the more important updates from the IT world:

Student Work Study Portlet – This new portlet in The Nest will allow work study students to view their Work Study earned as well as hours remaining to work.  Work Study students can view the dollar amount they have been authorized to earn, the hours they are allowed to work, and the remaining percentage of each throughout the course of the semester.  The Student Work Study portlet can be found in the Tuition & Aid page of The Nest.

NestFlix – Need a break from studying? Head on over to The Nest to watch movies on NestFlix. NestFlix can be found on the Campus Life page of The Nest.  Choose from 16 different, hand-picked movies from our Student Life department. Casablanca, anyone?

nestflix

 

Blackboard Learn Portlet – This new portlet gives students and faculty quick access to Blackboard Learn courses and information.  To access this portlet, visit the Classes & Registration page in The Nest.

learn portlet

 

When is the TSC open?

 

Our hours during move-in weekend are 9:00am – 7:00pm on both Saturday and Sunday.  Additionally, we will be open until 9:00pm during the first week of classes.  During the remainder of the semester, the TSC hours will be:

 

Monday – Thursday 7:30am – 7:00pm

Friday 7:30am – 5:00pm

Saturday – Sunday 12:00pm – 4:00pm

 

The TSC has 24/7 phone support at 610-660-2920.  We can be found on Facebook, Twitter @SJUIT and Instagram for frequent SJU IT news and updates.

 

Have a wonderful semester!

 

The Nest: Now Featuring Enhanced Communications and More!

As you may recall, The Nest, our new information portal, was released in the spring semester with a strong focus on addressing the immediate needs of our students.  We are pleased that the pilot launch of The Nest was met with a great response from our students and we continue to make enhancements to the portal to make it a more useful and convenient tool than MySJU.

In the current phase of The Nest project, we have widened our focus to deliver a content rich portal to our faculty and staff.  We have been working with campus constituents to gather feedback to ensure we capture the varied needs of SJU employees.

We are pleased to announce two new features are now available that have been developed as a result of the feedback we received:

Campus Communications: The Campus Communications portlet serves as a central location for information sharing and dialogue on current SJU issues.  In this section, you will find our Town Hall message board as well as direct links to Shared Governance, RCM and Middle States sites.

campus comm

Documents and Policies: The new Document Repository has been designed as a way to store all of the documents and forms that SJU employees regularly use in one convenient, secure location, organized by department.  You will no longer need to scour the web in order to find frequently used forms, policies, or other documents.  From this section, you can view or download needed forms directly to your computer.

docrep

As we get closer to retiring MySJU at the end of the Fall 2014 semester, we will continue to provide updates on the new features and improvements made to The Nest.  If you haven’t done so yet, please log into The Nest at nest.sju.edu and test-drive our new portal.  As always, we welcome and encourage your feedback.

If you have any questions about The Nest, please contact the TSC.

Wireless Devices and Services

Purpose

The purpose of this document is to establish University policy and procedures for the procurement, possession, and use of wireless telecommunication devices and services. Wireless telecommunication devices include, but are not limited to, cellular telephones, two-way radios, smart phones, cellular modems and pagers (wireless device). This document provides guidelines to ensure that the use of a wireless device for University business is properly authorized and monitored and to ensure that the University is correctly reimbursed for chargeable personal use of University owned wireless devices.  Personal use of such devices should be limited to incidental use.  Taxability of the personal use of telecommunications devices is subject to IRS regulations.

User Qualifications

Employees may qualify for a wireless device only if the employee’s department head    has determined that such a device is a requirement for the performance of the employee’s job, the departmental budget manager has determined that funds are available in the budget, and the following criteria are met:

  • The job requires the employee to be mobile with direct client contact. Direct client contact means contact with SJU administrators, faculty, staff, students, alumni or other constituents related to the job; or
  • The job consistently requires timely and business critical two-way communications for which there is no reasonable alternative technology. (Note: In order to obtain approval for a PDA device, the job must require timely and business critical access to email via a wireless handheld device).
  • An employee’s eligibility based on these requirements must be documented by the department head on a Wireless Device Authorization Form, available from the Office of Information Technology.

Service Suppliers & Equipment

  • Procurement of wireless devices and services shall be the responsibility of the Office of Information Technology. Only the specific devices, cellular service suppliers and approved service plans sourced through the Office of Information Technology department may be used. The employee’s department will be charged for the wireless equipment and accessories, as well as for any installation and monthly service fees.
  • In consultation with the employee and budget manager, the Office of Information Technology will select a plan that satisfies the basic needs and coverage area required by the job, as well as the most cost effective plan. Taking into consideration that changes to usage plans often require extensions to contracts, usage plans will be reviewed and approved annually.
  • Invoices for wireless devices and services will be directed to Accounts Payable, who will pay the invoice.   Accounts Payable will send department heads an Approval Form to verify and approve the calls and charges. The department head or designee will sign the approval form and return it to Accounts Payable. In the event of any discrepancies or disputes, the responsible department head or designee must follow up with Accounts Payable for billing issues and the Office of Information Technology for non-billing issues.

Use of Wireless Devices

  • Employees shall use University-provided wireless devices for necessary, business-related purposes and should limit the use of these devices for personal reasons to incidental use only. All chargeable personal use must be reimbursed to the University.
  • Use of a University wireless device for private, commercial or consulting purposes is not permitted.
  • A wireless device is to be used only by the individuals or the department to whom it was issued.
  • Employees shall be responsible for the safekeeping, care and custody of any wireless device assigned to them.
  • Wireless devices that are no longer required because of termination of employment or change in job status shall be returned to the Office of Information Technology so that service can be terminated.
  • Any exceptions to the above must be approved by the employee’s respective divisional Vice President.

Reimbursement of Wireless Services

The University will reimburse employees for reasonable charges associated with University-related business calls placed on personally-owned wireless devices to the extent that such charges exceed the employee’s service plan.  Requests for reimbursement must be submitted on a properly completed and approved Business Expense Reimbursement form that is supported by the original bill, with the business purpose details of the charge to be reimbursed appropriately identified.

Mass Email Policy: Updated January 2014

PURPOSE 

Saint Joseph’s University recognizes that email is an efficient and cost-effective means for individuals and campus groups to reach large internal audiences. At the same time, members of the University community have expressed an aversion to unsolicited, mass-distributed internal email. Additional feedback further suggests that the overuse of such email adversely impacts the University’s ability to deliver messages of critical importance, which was the original intent of large email aliases like “employee.”

With these concerns in mind, this policy supports the following principle: SJU respects all community members and protects both the integrity and effectiveness of University messages by minimizing unsolicited, mass-delivered email communications. 

In addition to a policy reserving all-employee communications for official University messaging, there are supplemental issues related to system capacity and the security of protected information. It is the University’s responsibility to preserve an effective email system that safeguards personal information and promotes system-wide performance. With those and other objectives in mind, the University has re-written its Mass EMail Guidelines (May 2005) and put in place the following Mass EMail Policy (effective January 2014).

SCOPE AND CRITERIA 

The Mass EMail Policy identifies instances in which mass email communications are permitted, how distribution of those messages is approved, and alternatives when the use of mass email is not appropriate. Its structure is guided by the federal CAN-SPAM Act, which created new regulations about the management of unsolicited email. Namely, all such unsolicited messages must include an opt-out mechanism. When members of an email community cannot opt out of a message stream, the owner – in this case Saint Joseph’s University – assumes a heightened responsibility to protect recipients from unsolicited messaging.

This policy restricts the use of the employee, empfac and empstaff aliases according to the authorization list below. These aliases meet CAN-SPAM criteria as follows:

• They reach all faculty and staff.

• Membership is required (“employee” and subsets) and there is no immediate opt-out (“fyi”).

• They were created with the intent of quickly communicating essential information.

Prior to this policy, no formal protocol governed their access or use.

Effective January 17, 2014, the University has eliminated the “fyi” alias and established formal criteria restricting access to the “employee” (and subset “empfac” and “empstaff”) aliases. Future broadcast emails can be sent only by authorized users and must meet one or more of the following conditions:

• Be critical, time sensitive and germane to the University’s mission or operations, as determined by the President’s Office, Senior Vice President, Provost’s Office, University Communications or Public Safety.

• Address an urgent issue of campus safety, health or operational status (e.g., weather alerts).

• Address a required/recommended activity that applies to all or the vast majority of suppressed alias recipients (e.g., Class Registration, Benefits Enrollment, Convocation).

• Be deemed otherwise essential by an authorized office (*) and carry the heading and signature of the division/department head.

(*) Authorized offices/officers include President’s Cabinet divisions, along with Campus Ministry, Dining Services, Drexel Library, Facilities, Jesuit Community, Payroll, Public Safety, Student Records and Financial Services, and Student Health. 

PROCEDURES 

The offices of the President, Senior Vice President and Provost are authorized to send messages to the University community, as are division/department heads in University Communications and Public Safety.

The Office of Mission is authorized to approve messages on behalf of Campus Ministry. Administrative Services approves messages from Dining Services and Facilities. Human Resources (employee benefits and payroll) and Information Technology (I.T. service issues) are authorized to send messages related to their respective areas. The Jesuit Community will distribute its messages through the President’s Office.

All other mass email requests, unless approved and sent by an authorized officer or one of the remaining designated offices, will be evaluated on a case-by-case basis by the Office of University Communications with the primary goal of minimizing unsolicited messages. In addition, each week University Communications will distribute an internal electronic digest of events and announcements. All approved events submitted (thisweek@sju.edu) by the published deadline will be compiled and distributed to campus users in this manner. The first issue of This Week will appear on January 21, 2014.

Daily event reminders are currently available via the online SJU Events Calendar at http://www.sju.edu/events. Academic and administrative units are encouraged to post their events to this online calendar for maximum effect. The so-called “classifieds” previously permitted under the FYI alias should now be posted in the announcements section of MySJU. They will not be accepted for email or digest distribution.

Questions about the Mass EMail Policy may be directed to the Office of University Communications (x1222).

AUTHORIZED MASS EMAIL USERS 

• Administrative Services

• Advancement

• Athletics

• Campus Ministry

• CAS Dean’s Office

• CAS Council

• Dining Services

• Drexel Library

• Enrollment Management

• External Affairs

• Facilities

• Faculty Senate

• Financial Affairs

• General Counsel

• Hawk Central

• HSB Dean’s Office

• HSB Council

• Human Resources

• Information Technology

• Jesuit Community

• Mission

• Payroll

• Planning

• President’s Office

• Provost’s Office

• Public Safety

• Senior Vice President

• SRFS

• Student Health

• Student Life

• University Communications

Policy Governing the Use of Computing and Network Resources

Mission Statement

To support the missions of teaching, research, and public service, Saint Joseph’s University provides access to computing and information resources for students, faculty, and staff, within institutional priorities and financial capabilities.

General Requirements

All members of the University community who use the University’s computing and information resources must do so responsibly. Every user is responsible for the integrity of these resources. All users of University-owned or University-leased computing systems must respect the rights of other computing users, respect the integrity of the physical facilities and controls, and respect all pertinent licenses and contractual agreements. It is the policy of Saint Joseph’s University that all members of its community act in accordance with these responsibilities, relevant laws and contractual obligations, and in the highest standard of ethics.

Computing facilities and accounts are owned by the University and are to be used for the University-related activities for which they are assigned. University computing resources are not to be used for commercial purposes or non-University-related activities without written authorization from the University. In these cases, the University may require payment of appropriate fees. This policy applies equally to all University-owned or University-leased computers.

The University reserves the rights to limit, restrict, or extend computing privileges and access to its information resources. Data owners–whether departments, units, faculty, students, guests or staff–may allow individuals other than University faculty, staff, and students access to information for which they are responsible, so long as such access does not violate any license or contractual agreement; University policy; or any federal, state, county, or local law or ordinance.

Users and system administrators must guard against abuses that disrupt or threaten the viability of all systems, including those at the University and those on networks to which the University’s systems are connected. Access to information resources without proper authorization from the data owner, unauthorized use of University computing facilities, continued overuse of resources that degrades system performance, and intentional corruption or misuse of information resources are direct violations of the University’s standards for conduct as outlined in the Saint Joseph’s University Policy Manual, the Personnel Policies and Procedures for Professional and Salaried Staff, the Faculty Handbook, and the Official Student Handbook and may also be considered civil or criminal offenses.

Saint Joseph’s University treats policy violations of computing facilities, equipment, software, information resources, networks, or privileges seriously. Disciplinary action is described in the section Penalties for Misuse of Computing and Information Resource Privileges.

System Administrator Responsibilities

  • Maintain size limits on user file systems and incoming email systems. These limits will change from time to time.
  • Detect weak passwords and contact users to change them to a stronger password.
  • Scan the network file systems for viruses and remove them. Notify users who repeatedly have viruses in their file space.
  • Investigate reports of problems caused by users on Saint Joseph ‘s network to internal or external computers or networks.

User Responsibilities

If you or your guest use the University’s computing resources or facilities, you have the following responsibilities in addition to those described in the preceding sections:

  • Use only those computer services, networks and accounts which the University has authorized for your access.
  • Use accounts only for the purpose(s) for which they have been issued.
  • Be responsible for all use of your accounts and for protecting each account’s password. Users are not allowed to divulge computer account passwords. Passwords should consist of a mix of 7 or 8 alphanumeric characters, and should be changed frequently throughout each semester of use. Do not use easily identifiable personal information such as names, telephone numbers, birth dates, etc.
  • Immediately report unauthorized use of your accounts to the Office of Information Technology.
  • University communications systems (electronic mail, electronic messaging, and similar services) may not be used for unlawful purposes or purposes that violate other University policies. The latter include, but are not limited to, sexual or other forms of harassment. Electronic communication may not be used for commercial purposes except under the direction of the University.
  • Ensure that all software that you use is properly licensed. Do not use or share unlicensed software including computer programs, music files and other digital media. The unauthorized sharing of music files and other digital media is a violation of the Digital Millennium Copyright Act and you are potentially liable for damages. Take reasonable and appropriate steps to see that all hardware and software license agreements are faithfully executed on any system, network, or server that you operate.
  • Cooperate with system administrator requests for information about computing activities. Under certain unusual circumstances, a system administrator is authorized to access your computer files.
  • You are held responsible for the actions of your guest(s). Violations of computing resource policy committed by any guest will be attributed to that guest’s sponsor.
  • You are responsible for making backup copies of your documents and personal software.
  • The use of electronic mail is to be treated as the use of postal services. Email messages are to be opened and read by the user to whom they are addressed. Do not attempt to read, delete or otherwise tamper with email addressed to another user. Do not attempt to distort or forge the “address” information of email messages. Do not send harassing or offensive email.
  • You may not attempt to gain control of any files or computers without the prior consent of the “owner” of those files. The system administrator does not give consent for users to attempt to gain control of any network servers, routers, or switches. The system administrator does not give consent for users to “look around” the file systems on any server.

If you are a project director for a group of computing users, a supervisor whose staff use computers, or a faculty member whose students use computers, you must help your project members, staff or students learn more about ethical computing practices and promote good computing practices and data management.

As an aid to a better understanding of responsible computing practices, all departments that own or lease computing equipment are encouraged to develop “Conditions Of Use” documentation for all systems that they operate and to make these “Conditions Of Use” documents available to users. These documents should be consistent with the policies and procedures set forth by the Office of Information Technology (for example, the Policy Governing Computing and Network Resouces at Saint Joseph’s University ) and should be approved by the department’s administrative officer or other individual designated by that administrative officer.

The University is not responsible for loss of information from computing misuse, malfunction of computing hardware or software, external contamination of data or programs. The staff in Information Technology units such as Network Services and all other system administrators must make every effort to ensure the integrity of the University’s computer systems and the information stored thereon. However, users must be aware that no security or back-up system is 100 percent foolproof.

Penalties for Misuse of Computing and Information Resource Privileges

Abuse of computing resources is subject to disciplinary action. If the Office of Information Technology has a sufficiency of evidence to indicate that intentional or malicious misuse of computing resources has occurred, and if that evidence points to the computing activities or the computer files of an individual, any or all of the following steps will be pursued to protect the user community:

  • Notify the user’s project director, instructor, academic advisor, or administrative officer of the investigation.
  • Refer the matter for processing through the University’s judicial system.
  • Suspend or restrict the user’s computing privileges during the investigation, including inspecting that user’s files, diskettes, and/or tapes. Disciplinary action may include the loss of computing privileges and other disciplinary sanctions up to and including non-reappointment, discharge, dismissal, and legal action. In some cases, an abuser of the University’s computing resources may also be liable for civil or criminal prosecution under Title 18 PA C.S. @5742 (1990), or other appropriate legislation.

It should be understood that nothing in this policy precludes enforcement under the laws and regulations of the Commonwealth of Pennsylvania, any municipality or county therein, and/or the United States of America.

All computer users are urged to become familiar with the University Policy of Academic Honesty as it pertains to the use and abuse of University computer resources, as well as the Policy Governing the Computing and Network Resources at Saint Joseph’s University. Any observed violations of these policies must be reported to the appropriate administrative officers and to the Office of Information Technology.

Use of Unlicensed Software

All software installed on the University’s computer systems must be properly licensed, either by the University, or by the individual user. The University will monitor its computer systems to ensure that unlicensed software is not installed on its computers. Individuals who install software on their office computers must keep records to show that this software is properly licensed, and they must inform Information Technology that the software has been installed.


Compliance with Copyright Laws for Text, Audio and Video

Nearly all written, audio and video material is protected by copyright laws, regardless of whether it is in a hard copy, in an electronic copy, or on the Internet. The exceptions to this rule are so few that users of SJU technology should assume that all written audio and video materials in hard copy or available through the Internet are protected by copyright laws, including The Digital Millennium Copyright Act of 1998, unless there is clear information to the contrary. Simply stated, the copyright laws allow a user to read the copyrighted material. The copyright laws do not allow a user to modify a copyrighted work, make copies of it (beyond those allowed by fair use), distribute copies of a work through the Internet, or broadcast a copy of a work (such as in the case of video) on any channel or network. As with materials from a library or other sources, the user is responsible for using materials obtained off the Internet in compliance with the copyright laws.

Compliance with Copyright Laws for Software

Nearly all computer software is protected by the copyright laws. The exceptions to this rule are so few that users of SJU technology should assume that all software on a SJU computer system, on third party systems, or available through the Internet is protected by copyright, unless there is clear information to the contrary. Simply stated, the copyright laws allow a user of software to use the software, load it onto the hard drive of a computer, and retain the original disk as an archive copy. The copyright laws do not allow a user to modify the software, make more copies of it, store copies on both a home and a campus computer, or distribute the software through the Internet, unless the license agreement permits those activities. Unless a user of SJU computer systems knows that any of those activities is permitted by the applicable license agreement, users of SJU computer systems shall not copy any software, modify any software, load copies of it onto a network or on multiple hard drives, or distribute the software in any way, including through the Internet.