Tech News on Hawk Hill

IT News – We have a Service Catalog!

The Office of Information Technology (OIT) is excited to announce the release of our new Service Catalog!  We’ve spent about a year working on this project and we are very proud of it. What’s a Service Catalog, you ask? Well, a Service Catalog is a comprehensive, organized collection of all IT related services offered to…

Read More

Critical Security Update from Microsoft

Microsoft released an important security update this morning to address a critical vulnerability in the Internet Explorer browser. This vulnerability could allow an attacker to gain control of your computer.   All users on a Windows computer should install this update right away, whether you use Internet Explorer as your browser or not.  **Please note:…

Read More

With the arrival of Dr. Mark Reed, SJU’s 28th President, you may need to update your Zimbra email address book. Official electronic communication from the President’s Office is sent from the email address president@sju.edu.  As a result of this, you may have the email address “president@sju.edu” associated with Fr. Gillespie (or maybe even Fr. Lannon)…

Read More

IT News: Windows 10 Release

In August, Microsoft will be releasing its newest Operating System (OS), Windows 10, to Volume License users running Windows 7 and Windows 8/8.1.   What to Expect:   New computers will begin shipping with Windows 10 in August.  However,  SJU will not be distributing new computers with Windows 10 or upgrading SJU-owned computers.  Upon release of…

Read More

Meet the Newest Member of the TSC: Christalyn

The Technology Service Center (TSC) is please to announce that Christalyn Kittrell has joined our team as the newest full-time staff member.  Christalyn’s previous role of TSC Graduate Assistant began in 2011.  She has already stepped up immensely in her new role as Service Desk Analyst.  Christalyn has a BS in Marketing and is currently…

Read More

Faculty Survey

The Office of Information Technology (IT) is currently developing its strategic plan for 2016-2018.  In order to better understand your technology needs and expectations, we have partnered with the Educause Center for Analysis and Research (ECAR) to conduct surveys of our faculty and students.   As an outcome of the two surveys, we hope to align…

Read More

Zimbra Upgrade Issues – Removing and Re-Adding your SJU account on iOS Devices

How to Remove your Zimbra account from your iPhone/iPad: Click Settings, Mail Contacts, Calendars Under Accounts, locate your Zimbra account and select it, click Delete Account. Click Delete How to Add your Zimbra account on your iPhone/iPad: Click Settings, Mail, Contacts, Calendars. Click Add Account Choose the account type Exchange Enter your entire SJU email…

Read More

Mac Updates – Beginning March 17, 2015

The following information applies to all faculty, staff, and administrators who currently use a Mac (Apple) computer. If you are using an SJU-provided Mac, please continue reading this email in its entirety. An ongoing priority for the Office of Information Technology (OIT) has been to ensure a safe computing environment for the campus community. This…

Read More

New IT Training Classes Available

IT Training would like to announce that a new list of IT Training classes has been posted on the Nest.  The sessions are open to all SJU faculty, staff, and students. Those interested in enrolling in an IT Training class or wishing to see a list of classes offered should click on the “Enroll for…

Read More