Tech News on Hawk Hill

New Transfer Student? Read on!

The article below was written by our newest TSC Student Technician, Caroline Beaupre. Caroline is an incoming transfer student from Duquesne University who is majoring in Business Intelligence and Analytic’s. Caroline started at the TSC in July and we couldn’t do what we do without her!   Welcome to Hawk Hill! As a fellow transfer…

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Exciting News! Google Apps for Education is Coming to SJU!

  Over the next nine months, Saint Joseph’s University will be transitioning all faculty and staff from our current email and calendaring tool, Zimbra, to the Google Apps for Education platform. Google Apps for Education is a set of integrated collaboration and productivity tools which includes email, calendaring, document sharing, cloud-based storage, and more.   The…

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1 Day until Data Privacy Day

  Privacy Tips Be #PrivacyAware. Share With Care What you post can last a lifetime: Before posting online think about how it might be perceived now and in the future and who might see it. Own your online presence: Set the privacy and security settings on web services and devices to your comfort level for information sharing.…

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Login Page Redesign

Over Christmas Break on December 27th, we will be updating the login page of applications that use our single sign-on authentication method called Central Authentication Service (CAS).  CAS unifies the login process of many SJU applications (such as The Nest, Blackboard Learn, Zimbra). Instead of having to manually sign into each application separately, only one login, regardless…

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Discontinuation of Email Requests – Coming Soon

On August 24th, the Office of Information Technology (OIT) released our new Information Technology Service Management (ITSM) tool.  This tool provides members of the SJU community with a new way of managing technology service requests and provides a customer-facing side of OIT that we have not previously been able to provide.   In an effort…

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IT News: New Ticketing System

Welcome back to Hawk Hill!  We hope your summer was a relaxing one. The Office of Information Technology (OIT) is excited to announce the release of our new IT service management (ITSM) tool which includes our Service Catalog and Knowledge Base!  Over the past year, OIT has been hard at work researching, reviewing, and now…

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Project Management Essentials for the Unofficial Project Manager

On Tuesday, October 13th, Jill Cleary, Director of the Project Management Office will offer Franklin Covey’s Project Management Essentials for the Unofficial Project Manager in the IT Meeting Room (Small Maguire) on the 5th floor of McShain. This workshop is geared towards those of us who’ve found ourselves in the role of Project Manager without…

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Technology Updates to Classroom – Fall 2015

Below is a complete list of summer renovations that took place on campus and technology upgrades: BE 101 & BE 329: revamped from lab to classroom   PO 322 now has installed equipment: projector, Mac, Laptop & HDMI input, Document Camera, and Blu-ray   BE 302 & 303, SC 316, Merion 161, 310, 311, 312 314…

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Repair IT: What is it?

  What is Repair IT? The Repair IT program began in 2014.  If you are an SJU student, the TSC will support any computer you come to campus with, and fix any problem. In the past, we were only able to provide hardware repair support to students enrolled in the SJU Laptop Program.  Now, in…

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