Tech News on Hawk Hill

Cable TV Setup Instructions

We know that part of getting settled in at SJU includes having access to your favorite TV shows, so here are some simple instructions on how to get you up and running on the SJU cable TV system! Any TV will work on the SJU television system. To get connected, follow these steps: Connect a coax…

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Wireless Improvements

At the end of every school year, we survey SJU students to find out how we can provide better technology services and enrich your learning experience.  Throughout the year, you voiced concern about the speed and reliability of the wireless network. We understand that this was not conducive to your educational and living experience and…

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Email Issues: August 19th, 10:00am

As of right now, we are seeing sporadic Zmail issues. You will not be able to send email to external addresses (Gmail, Comcast, Yahoo, etc).  Internal SJU email is still working.   We are working diligently to resolve this issue as soon as possible.   Thank you for your patience.

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Outlook 2010 Change Needed for New Zimbra

1.  In Outlook 2010, go to File – Account Settings – click Account Settings. 2.  Select the Zimbra account and click Change 3.  Under Server Name, check the box that reads Use Secure Connection. 4.  Click Apply.  Click OK. 5.  Close Outlook.  Reopen Outlook and incoming mail will begin to filter in.

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Outlook 2007 Change Needed for New Zimbra

1.  In Outlook 2007, go to Tools – click Account Settings. 2.  Select the Zimbra account and click Change. 3.  Under Server Name, check the box that reads Use Secure Connection. 4.  Click Apply.  Click OK. 5.  Close Outlook.  Reopen Outlook and incoming mail will begin to filter in.

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Zimbra Upgrade: August 11, 2013 from 3:00am – 5:00pm

The time we’ve all been waiting for has arrived! The Office of Information Technology is excited to announce that this Sunday, August 11th, beginning at 3:00am, we will start upgrading our Zmail server.  This transition will be seamless for you, whether you use the web client (zmail.sju.edu) or an external email client such as Outlook…

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Join us for Move-In Weekend!

Let your students know, the TSC will be open during move-in weekend. This year, move-in weekend will be August 24th and 25th. In order to provide our hawks the best possible technology service, the TSC will be open both days from 9am-7pm. We will have our normal 24/7 phone support but will also be available…

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ITDL Alias Expiration

Last year, ITDL was restructured and renamed Media Services. On July 1st, 2013 the email alias “ITDL@SJU.EDU” will no longer be active. If you need to order technology equipment for classrooms or events, please send requests to the new email alias, “MEDIASERVICES@SJU.EDU“. If you have any questions, please contact the TSC.

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Students Needed!

The TSC is looking for students interested in serving on a Student Technology Advisory Group.  The goal of this group is to better serve the student community’s technology needs. If you are interested in serving on this group, please email us at tscstaff@sju.edu.. Thank you!

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Find my iPad/iPhone/Mac

When getting a new Apple device, there is an important safety feature that users should activate: iCloud. If you use the iCloud and the supported applications (Find My iPhone) on your device, you can easily find them if they are stolen or lost.  This link provides instructions on setting up this tool on your iPhone,…

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