Project Management Essentials for the Unofficial Project Manager

On Tuesday, October 13th, Jill Cleary, Director of the Project Management Office will offer Franklin Covey’s Project Management Essentials for the Unofficial Project Manager in the IT Meeting Room (Small Maguire) on the 5th floor of McShain.

This workshop is geared towards those of us who’ve found ourselves in the role of Project Manager without ever having received formal training. During the course of this one-day session, we’ll cover topics such as:

Identifying key project stakeholders
Documenting a project scope
Creating a project schedule
Developing a risk management strategy
Developing and implementing a communication plan
Creating a cadence of accountability
Managing scope change
Wrapping up a project successfully

To register for this workshop:

1) Go to the Office of Information Technology portlet on the School Services page of The Nest.
2) Click the “Enroll for Technology Training” link.
3) Once the Enrollment page opens, select “Project Management” for the Class Type and click Search.
4) Click “Register for Class” when the Project Management class listing appears on your screen.

The cost of the course for non-IT employees is $60. A follow-up email will be sent with budget transfer instructions after you register.

Please forward any questions you have to Jill Cleary at jcleary@sju.edu.

We’re looking forward to seeing you there!

New IT Training Classes Available

IT Training would like to announce that a new list of IT Training classes has been posted on the Nest.  The sessions are open to all SJU faculty, staff, and students.

Those interested in enrolling in an IT Training class or wishing to see a list of classes offered should click on the “Enroll for Technology Training” link in the Office of Information Technology portlet on the School Services tab in the Nest.

Any questions can be directed to the IT Technology Service Center at techhelp@sju.edu or Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu.

We look  forward to seeing you.

February Lynda.com Licenses now available!

In order to offer continuing technical support, we’d like to announce that we’ve recently purchased a limited number of licenses from Lynda.com, a recognized provider of online training. These licenses are available on a first-come, first-served basis, and will provide you with full access to Lynda.com’s library of online training material for a one-month period free of charge. At the end of that time, your license will expire. You may, however, request another license anytime thereafter.

In order to request a license to access to http://www.lynda.com/, please email Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu.

You will receive instructions for accessing the online training material shortly after submitting your request.

Please refer to the School Services Tab on MySJU for a list of IT Training workshops we’re currently offering. We welcome your comments and look forward to providing you with additional opportunities for training in the future.  Additional information on this topic can be found on our Facebook page http://www.facebook.com/SJUTSC.

Welcome Back, Students!

Hello Hawks! Welcome back to SJU. We hope you had a wonderful winter break.

During move-in Sunday, January 13th, the TSC will have extended walk-in hours in SC129 to assist with technology issues such as setting up wireless, viruses or spyware, hardware or setting up email on the new device you received for Christmas.
Our hours on Sunday, January 13th, will be 9:00am-7:00pm.

Throughout the Spring 2013 Semester, our walk-in hours will be:
Monday – Thursday 7:30am-9:30pm
Friday 7:30am-5:00pm
Saturday – Sunday 11:00am – 5:00pm

We are also available to Faculty, Staff and Students via email and phone. Our email address is techhelp@sju.edu.  Our 24/7 phone support can be reached at 610-660-2920.

In addition, we are pleased to announce that beginning on February 6th, the TSC will offer walk-in hours for Technology Training. Our trainer, Ben Jezierski, will be available every Wednesday from 4pm – 6pm in SC129.

Information and updates from the TSC are always available on our Facebook www.facebook.com/SJUTSC and Twitter @sjuit.

We wish you all a successful semester!

Lynda.com Licenses available for December

In order to offer continuing technical support, we’d like to announce that we’ve recently purchased a limited number of licenses from Lynda.com, a recognized provider of online training. These licenses are available on a first-come, first-served basis, and will provide you with full access to Lynda.com’s library of online training material for a one-month period free of charge. At the end of that time, your license will expire. You may, however, request another license anytime thereafter.

In order to request a license to access to http://www.lynda.com/, please email Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu.

You will receive instructions for accessing the online training material shortly after submitting your request.

Please refer to the School Services Tab on MySJU for a list of IT Training workshops we’re currently offering. We welcome your comments and look forward to providing you with additional opportunities for training in the future.  Additional information on this topic can be found on our blog at our Facebook page http://www.facebook.com/SJUTSC.

National Cyber Security Awareness Month Presentation

October was National Cyber Security Awareness Month (NCSAM). Sponsored by the National Cyber Security Division within the Department of Homeland Security, the National Cyber Security Alliance has, since its inception in 2004, promoted educating the public about cyber security threats, how to recognize and prevent them, and how to remain safe while online.

Due to weather considerations, last month’s presentation, “Cyber Security: Protecting Your Data – Protecting Yourself” was cancelled. In order to promote the issue Cyber Security awareness here at SJU, We will offer three make-up sessions of the presentation on the following dates and times:

  • Thursday, November 29th from 3:00PM – 4:00PM : North Lounge, Campion
  • Tuesday, December 11th: 12:00PM – 1:00PM: Banquet Hall North, Campion
  • Wednesday, December 12th from 3:00 PM – 4:00 PM: North Lounge, Campion

Light refreshments will be served.

If you have any questions, please contact the SJU Technology Service Center at techhelp@sju.edu or Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu. Additional information on this topic can be found on our blog at http://sites.sju.edu/oit/ and our Facebook page http://www.facebook.com/SJUTSC.

Cyber Security Presentation Rescheduled

October was National Cyber Security Awareness Month (NCSAM). Sponsored by the National Cyber Security Division within the Department of Homeland Security, the National Cyber Security Alliance has, since its inception in 2004, promoted educating the public about cyber security threats, how to recognize and prevent them, and how to remain safe while online.

Due to weather considerations, last month’s presentation, “Cyber Security: Protecting Your Data – Protecting Yourself” was cancelledIn order to promote the issue Cyber Security awareness here at SJU,  we will offer two make-up sessions of the presentation in the North Lounge at Campion on the following dates and times:

  • Thursday, November 29th from 3:00PM – 4:00PM
  • Wednesday, December 12th from 3:00 PM – 4:00 PM

Light refreshments will be served.

If you have any questions, please contact the SJU Technology Service Center at techhelp@sju.edu or Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu. Additional information on this topic can be found on our Facebook page http://www.facebook.com/SJUTSC.

Viruses

Computer viruses are programs that spread or self-replicate. The virus may arrive in an  e-mail message as an attachment or be activated by visiting a malicious web site. Some viruses consume storage space or simply cause unusual screen displays. Others destroy information. If a virus infects your PC, all the information on your hard drive may be lost and/or compromised.  Also, a virus in your PC may easily spread to other machines that share the information you access.  (State of New Jersey, 2008)

By Any Other Name:

Although they may be introduced into your system by the same means, not all computer viruses behave the same way.  Some of the most common types of computer viruses include:

  • Trojan Horse: A Trojan horse program has the appearance of having a useful and desired function. While it may advertise its activity after launching, this information is not apparent to the user beforehand. Secretly the program performs other, undesired functions. A Trojan Horse neither replicates nor copies itself, but causes damage or compromises the security of the computer.
  • Worms: A worm is a program that makes and facilitates the distribution of copies of itself; for example, from one disk drive to another, or by copying itself using email or another transport mechanism.
  • Bootsector Virus: A virus which attaches itself to the first part of the hard disk that is read by the computer upon bootup.
  • Macro Virus: Macro viruses are viruses that use another application’s macro programming language to distribute themselves. They infect documents such as MS Word or MS Excel and are typically spread to other similar documents.
  • Memory Resident Viruses: Memory Resident Viruses reside in a computers volitale memory (RAM). They are initiated from a virus which runs on the computer and they stay in memory after its initiating program closes.
  • Rootkit Virus: A rootkit virus is an undetectable virus which attempts to allow someone to gain control of a computer system. The term rootkit comes from the linux administrator root user. These viruses are usually installed by trojans and are normally disguised as operating system files.
  • Logic Bombs/Time Bombs: These are viruses which are programmed to initiate at a specific date or when a specific event occurs. Some examples are a virus which deletes your photos on Halloween, or a virus which deletes a database table if a certain employee gets fired.  (Top Choice Previews)

 A Growing Problem:

There were  1 ,017,208 viruses reported during the first of 2010 alone. This represent(ed) an increase of 50 percent compared to (the previous) year. Experts (predicted) a  record total of over two million new malware programs for 2010 as a whole.  (Leeuwen, 2010) With statistics like this indicating an ever-increasing threat of attacks, it’s important to know what to look out for.   Signs that your computer is  infected by a virus may include:

  • Your computer behaves strangely, i.e. in a way that you haven’t seen before. 
  • You see unexpected messages or images. You hear unexpected sounds, played at random.
  • Programs start unexpectedly. Your personal firewall tells you that an application has tried to connect to the Internet (and it’s not a program that you ran).
  • Your friends tell you that they have received e-mail messages from your address and you haven’t sent them anything.
  • Your computer ‘freezes’ frequently, or programs start running slowly.
  • You get lots of system error messages. The operating system will not load when you start your computer.
  • You notice that files or folders have been deleted or changed. You notice hard disk access (shown by one of the small flashing lights) when you’re not aware of any programs running.
  • Your web browser behaves erratically, e.g. you can’t close a browser window. (Kaspersky Lab)

If you feel your computer may have been infected by a virus, please contact the SJU Technology Service Center (TSC) at x2920 or by email at techhelp@sju.edu. Remember: The TSC will NEVER ask you for your password or Social Security number.

Sources:

State of New Jersey. 2008. New Jersey Info Secure. State of New Jersey. [Online] 2008. http://www.state.nj.us/njinfosecure/practices/best_practices.html.

Kaspersky Lab. Symptoms. Kaspersky Lab. [Online] http://www.kaspersky.com/symptoms.

Leeuwen, Danielle Van. 2010. News Details. G Data. [Online] 2010. http://www.gdatasoftware.co.uk/about-g-data/press-centre/news/news-details/article/1760-number-of-new-computer-viruses.html.

Top Choice Previews. Antivirus Software. Top Choice Previews. [Online] http://antivirus-software.topchoicereviews.com/types-of-viruses.html.

 

IT Training Classes Now Open to Students

IT Training would like to announce that it has opened its applications training classes to students.  These classes are not intended to replace or conflict with any applications proficiency courses students are currently required to take.  Instead, they offer additional opportunities for SJU students to improve their Microsoft Office skills free of charge.

Students interested in enrolling in an IT Training class or wishing to see a complete list of classes offered should check out the Student Training channel on the School Services tab on MySJU.

Any questions can be directed to the IT Technology Service Center at techhelp@sju.edu or Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu.