Font Change to Save Ink

A student at the University of Wisconsin discovered that switching fonts from Arial to Century Gothic uses about 30 percent less ink. The cost of ink is on the rise, so this small change may be very beneficial in the long run.

Avoiding Phishing Attempts

“Phishing” (pronounced fishing) is when criminals send e-mails that look like they’re from SJU or another institution. They then try to lure you to fake websites, where you’re asked to disclose confidential information, for example, passwords or login IDs.
Like spam and junk email, these phishing emails are unfortunately becoming more and more abundant at the University. A good way to know that an email is fake and not from SJU IT is to please remember that employees of SJU will NEVER ask you to provide your User ID and Password via email.
Helpful Tips to avoid phishing attempts
• If you do not recognize the sender of an email, do not open it.
• If you do accidentally open it, do not click to download attachments or files. Instead, delete the message immediately.
• Do not reply to email or pop-up messages that ask for private, personal, or financial information.
• Look closely at links in an email. While many legitimate e-mails include links to other Web sites, remember that these links can also be forged.
• Pay attention to the URL of a web site. Phishers can make links look like they go to a legitimate place, but they actually send you to a different site.
• Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly.

FREE Microsoft Applications Workshops Available to Students

nullThe Office of Information Technology is offering free day and evening Microsoft Office (for Windows) workshops beginning in the Spring 2010 semester.
Topics include:

• Understanding the Basics of Microsoft Word
• Creating Spreadsheets with Microsoft Excel
• Creating Presentations with Microsoft PowerPoint

To register for a course or information regarding a specific course, please contact Ben Jezierski, IT Training Coordinator, at or by phone at (610) 660-3386. Check out the current IT Training schedule for a complete list of workshops and course descriptions on our website at

Avoiding Spyware and Viruses

Spyware and viruses are constantly changing and becoming harder to identify. Here are some simple tips for preventing spyware and viruses:

(1) Install your computer updates regularly
– When your computer alerts you that you have updates ready to be installed, make sure to install them right away. Many updates are crucial to your computer’s security.
(2) Do not ever open attachments or click any links from senders that you do not know – Spammers are always trying to get your personal information through emails, but viruses and spyware can spread this way also. It is important to never open messages from someone you do not know.
(3) Do not click on pop-up adds – Pop-up windows are often a product of spyware. If you are seeing pop-ups it may be a good time to run a full scan of your computer with the University installed Symantec Endpoint software. To do this, double click the gold shield in the bottom right corner of your computer. When the Symantec window opens, choose full scan.
(4) Avoid using file-sharing programs – Anyone can upload any type of file to a peer-to-peer program such as Limewire. What you think is an MP3 can often be some sort of harmful program that will cause damage to your computer.
(5) Only download software from trusted sources – Always read a website’s privacy policy before downloading anything, especially free software. By installing this software you may be opening your computer up to various threats.
(6) Do not visit illicit sites – Illicit sites are havens for security threats.
(7) Do not follow email links claiming to offer anti-spyware software – We have installed and monitor anti-virus software on all University machines. Following these links may actually install spyware on your computer.
(8) Choose “no” when asked unexpected questions – If you are ever unsure of a pop-up or dialog box opening on your computer, please contact the Help Desk at x2920.

Computer Equipment over Holiday Breaks

As a note, we would like to express the importance of turning off your computer equipment during holiday breaks. We are asking all faculty, staff and students to maximize energy savings by shutting off computers, monitors, copiers, and printers before leaving for the break. This also prevents unnecessary strain on the equipment and the possibility of overheating. Leaving your computer on when you do not need it is not a good idea. It is always a best bet to turn off your computer and all peripherals when you are not using them. Thank you and have a wonderful holiday break!

H1N1 Prevention

The Information Technology Helpdesk Support staff in BL 30 and staff at the Student Technology Center in SC 129 are taking precautionary measures to maintain a sterile work environment in an effort to keep the university community healthy. Listed below are just few examples of what we are doing to keep you healthy in regards to computing in the SC 129 lab, and computer support and maintenance as well.

* Washing hands frequently with soap and water.
* Using an alcohol-based hand cleaner before accepting computers at the Faculty Helpdesk in BL 30 and at the STC in SC 129.
* Using antimicrobial alcohol wipes to wipe down the keyboards of computers dropped off before being worked on.
* Using antimicrobial alcohol wipes to wipe down the keyboards of computers in the SC 129 lab and 129 classroom nightly.
* Using antimicrobial alcohol wipes to wipe down the keyboards of the training laptops used during IT Training.
* Using antimicrobial alcohol-based wipes to wipe down frequently touched common surfaces in the office area, such as telephones, computer keyboards, doorknobs, etc.
* Using an alcohol-based hand cleaner before using a co-workers’ phone, work area, computer mouse and keyboard, or other work tools and equipment.
* Gloves are also available to staff working on computers dropped off to the STC and Information Technology Helpdesk.

In addition to these measures being taken by our staff, we would like to ask that customers take advantage of the wipes provided at the counter to wipe down their laptops prior to handing them over.
Thank you for your consideration.

Computer Preparations

There are a number of things you can do to help ease your transition back to campus, at least as far as your computer is concerned. Before coming back to campus, you can:

  • Make sure have the latest Windows Updates (PC only) – To make sure your computer is up to date, please visit:
  • Make sure you have an Active, up-to-date Virus Protection application (PC and Mac). If your computer is in need of virus protection software, please download it from: You will need to log in with your SJU username and password. If you do not know your SJU username and password, please reset it at