How do I update my browser Home Page or Bookmarks?

Firefox Home Page:

  1. Click the menu button New Fx Menu and choose Options.

  2. Select the General panel.
  3. In the Startup box under Home Page enter the address you would like.
    For example:
  4. Click OK to close the Options window.

Firefox Bookmarks:

1.  Go to Bookmarks > Organize Bookmarks That should open the library window. In the Library window, select the bookmark you want to update, and manually edit the Location field.

2. If you have saved as a bookmark, edit the location to read Doing this will update your bookmarks bar as well.


Chrome Home Page:

  1. In the top-right corner of your window, click the Chrome menu Chrome menu
  2. Select Settings.
  3. Under “Appearance,” check the box Show Home button.
  4. Below “Show Home button,” click the link Change to choose your homepage.

The Home button Home button will appear to the left of your address bar.

Chrome Bookmarks:

Delete a specific bookmark

  1. In the top-right corner of the browser toolbar, click the Chrome menu Chrome menu.
  2. Select Bookmarks > Bookmark Manager.
  3. Hover over the bookmark or folder you want to delete.
  4. Click the drop-down arrow at the end of the row.
  5. Select Delete.

Edit a specific bookmark

  1. In the top-right corner of the browser toolbar, click the Chrome menu Chrome menu.
  2. Select Bookmarks > Bookmark Manager.
  3. Hover over the bookmark you want to edit.
  4. Click the drop-down arrow at the end of the row.
  5. Select Edit from the menu.
  6. Edit the name or URL of your bookmark.

Internet Explorer Home Page:

  1. On the Start screen, tap or click Internet Explorer to open Internet Explorer.

  2. Go to a page that you’d like to set as a home page.

  3. Swipe in from the right edge of the screen, and then tap Settings.
    (If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)

  4. Tap or click Options, and under Home pages, tap or click Customize.

  5. Tap or click Add current site, edit the URL if you’d like, and then tap or click Add to make the site one of your home pages.

Internet Explorer Bookmarks (Favorites):

Adding a Favorite

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. Go to a webpage you want to add as a favorite.

  3. Click the Favorites button Picture of the Favorites button, and then click Add to favorites.
  4. Type a name for the favorite, and then do one of the following:

    • Next to Create in, click the Favorites button, and then click a location.

    • Click New folder, and then type a name. Next to Create in, click the Favorites button Picture of the Favorites button, click a location, and then click Create.
  5. Click Add.

Adding to Favorites Bar

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. If the Favorites bar isn’t visible, right-click the Favorites button Picture of the Favorites button, and then select Favorites bar.
  3. Go to the webpage you want to add to the Favorites bar.

  4. Click the Add to Favorites bar button Picture of the Add to Favorites Bar button.

Organized or Editing Favorites

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. Click the Favorites button Picture of the Favorites button, click the arrow next to the Add to favorites button, and then click Organize favorites.
  3. In the Organize Favorites dialog box, you will see a list of your favorite links and folders. From here you can do the following:

    • Open folders: Click a folder to expand it and see the links it contains.

    • Create new folders: Click New Folder, type a name for the new folder, and then press Enter.

      Folders are used to organize your favorite links into groups that are meaningful to you. For example, you might create one folder for links to financial institutions and another folder for links to your favorite blogs.

    • Move favorites: Click a link or folder and then drag it to the new position or folder. You can also move items by clicking the link or folder, clicking Move, and then choosing the folder you want to move it to.

    • Rename links or folders: Click a link or folder, and then click Rename. Type the new name, and then press Enter.

    • Delete links or folders: Click a link or folder, and then click Delete.

  4. When you’re finished organizing your favorites, click Close.


How do I clear my Internet Browser’s Cache?


  1. Click the menu button New Fx Menu and choose Preferences (this may also say Options in certain versions of Firefox).

  2. Select the Advanced panel.
  3. Click on the Network tab.
  4. In the Cached Web Content section, click Clear Now.
    Clear Cache Mac1 fx11
  5. Close the Preferences window.  Once you reload the page, you will no longer have an error message.


  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select Tools or Settings.
  3. Select the History tab and choose Clear browsing data.
  4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.

Internet Explorer:
1. Select Tools (via the Gear Icon) > Safety > Delete browsing history….NOTE: You can also access this menu by holding Ctrl + Shift + Delete.

Tools, Safety, Delete browsing history...

2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

Uncheck Preserve Favorites website data; Check both Temporary Internet Files and Cookies; > Delete
3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.


Safari (on Yosemite):

1. Click Safari

2. Choose Clear History and Website Data

2. Choose the length of time as All History and click Clear History


Safari (on Mavericks and older):

1. Click Safari

2. Click Preferences

3. In the Preferences window, click the Advanced tab.

4. At the bottom of the window, select the Show Develop menu in menu bar checkbox.

5. Return to the Safari menu bar and click the Develop option.

6. Select the Empty Caches link.

Street Team: Being New at SJU

The TSC Street Team is pleased to announce our newest blogger, Jamie Petragnani. Jamie is a Sophomore, English major and has worked with us for one year.  Stay tuned for more of Jamie’s writing throughout the semester!


Hawk Hill is beginning to fill with familiar faces and a slew of new hawks trying to find their dorms, classes, and so much more. As a rising sophomore, it is hard to believe that just one year ago I was in their shoes. I remember the nerves, the excitement, and the major adjustments that come with living on campus. As a freshman, you are no longer living in the comfort of the house where you have spent the majority of your life, where you know where everything is, and most likely you are not sharing one bathroom with 12 other people. I understand the stress and hopefully I can shed a little light on how to make your transition simpler.

After packing up your cars, driving to your building, and lugging all of your stuff into your new “home”, you are finally ready to settle in and get all of your computers, TVs, smart phones, and game consoles hooked up and ready to go. But how exactly are you supposed to do that? First and foremost, it is important to know that the Technology Service Center, or TSC for short, is always here to help you with any problem concerning any form of technology. Need the wifi set up on your laptop? Stop by science center 129. Your phone? Science center 129. Unable to access your SJU Gmail, Blackboard Learn, or The Nest? Science Center 129. Studying (cough) kept you up late and you don’t want to walk down to the Science Center? You can get over the phone support from the TSC by calling 610-660-2920 at any time. We are here to make sure you can always access your classes, finish up your papers, or stream Orange is the New Black from Netflix whenever you need to. (Everyone watches Orange is the New Black right? You should, it’s great.)



So, now that you know where to go if you have a problem, let’s talk about some resources you can access to make your transition time at SJU easier. The best resource for all things SJU is “The Nest” which can be access by going to On The Nest you can register for classes, check all of your student bills, buy your textbooks, and so much more! Basically you can access anything related to your academic career on The Nest, but that’s not all. You are also free to post or view listings on The Nest List, located on the home page, for anything from a campus job application to the sale of used textbooks for cheap. The Nest is the University’s portal and the best way to access anything you may need for school online.

Brand new for this year, the TSC is happy to offer our Repair IT program. With this new program, any student who’s laptop may have gotten damaged (through no fault of your own ;]) can bring their system to the TSC, we can diagnose it, and if it needs to be sent out for repairs, the student has to opportunity to pay for the cost of repairs and nominal labor fee, then get a loaner from the TSC while their computer is being repaired. This way, no student needs to be subjected to sitting for 8 hours at a time in the middle of the library while attempting to finish their work.

Repair IT Logo-01

All in all, transitioning to college can be intimidating. For some students, you’ll be moving states away from your parents, friends, and everything that is familiar. The most important thing to remember is, everyone feels like this. Everyone is a little scared, a little excited, and a whole lot of nervous about being on their own for the first time. To work through the awkward “get to know me” phase of your freshman year, there are little things you can do to break the ice with your roommate, your suitemates, or your floor-mates. Do you have a Netflix or Hulu account? Why not host a movie night? Do you have an Xbox or PS3? Why not host a Madden or FIFA tournament? Have season tickets for basketball? Ask around and get a group of people to sit together and cheer on the hawks. The best thing to remember is that every freshman is new to campus and is looking for some new things to do; by setting up this simple events, you can easily get people together and talking and before you know it, SJU is going to feel just like home. Just make sure you have some snacks: if you have snacks, they will come. (Shout out to Field of Dreams).



Adobe Emergency Flash Player Upgrade

In order to address a vulnerability, Adobe has released an emergency upgrade to Flash. To install the upgrade, go to

More information on this topic can be found at

Verizon iPhone 5 Update

An update has been released for the Verizon iPhone 5 that resolves an issue where the iPhone would use cellular data while connected to a wireless network. This issue could have resulted in overage charges. To install the update  to carrier settings, follow these steps:

  1. Tap Settings > General > About.
  2. Wait for the following alert to appear:
  3. Tap OK to install the update.
  4. Hold the Sleep/Wake button down until you see “slide to power off”.
  5. Slide to power off.
  6. After the device powers off, hold the Sleep/Wake button to turn your phone back on.

Note: To finish the installation of the update, your iPhone 5 must be turned off and then on again.

After your iPhone restarts, tap Settings > General > About, then scroll down to Carrier and verify that “Verizon 13.1” is displayed.

Smartphone Battery Life

We often hear from customers that the battery life on their iPhone does not last throughout the day. Here are a few tips for extending the battery life:

1) Close apps that run in the background

– Double clicking the home button pops up a row of icons at the bottom of the screen. These are the most recent apps that you used. Holding your finger on one of the icons for a second brings up the ability to fully ‘kill’ the app in question. Do this regularly and you will very quickly discover some battery life improvements.

2) Update to the latest software

– Always make sure your iPhone has the latest software from Apple. To update the software, connect your iPhone to your computer, then select iPhone in the source list in iTunes. In the Summary pane, click “Check for Updates” to see if there’s a new version of the iPhone software available. Click Update to install the latest version. If your iPhone is running iOS 5, you can also wirelessly update it to the latest version by going to Settings>General>Software Update and following the onscreen instructions.

3) Keep the battery cool

– Your iPhone uses a Lithium Ion battery. Be aware that extreme temperatures can negatively impact battery life so whenever possible keep your device in elements between 32 and 95 degrees Fahrenheit.

4) Invest in a battery booster

– The iPhone does not have a replaceable battery, so you may want to consider buying a battery booster or at least an extra charger. The battery booster will add a bit of bulk to your  device but could effectively double the talk time of your iPhone 4 or 4S.

5) Turn off settings that you are not using

– Turn off push mail and notifications, wifi and bluetooth when not in use


If you have any questions on any of the settings on your phone please contact the TSC at or x2920!

Reminder: Back up that paper!

As the spring 2011 semester winds down, deadlines are looming for papers, projects, etc. While we always hope that technology is available, there are many examples of lost papers in the final seconds — just before turning it in. This happens for many reasons (but never at an opportune time) including a failed computer, failed hard drive, power surge, network outage, and a host of other reasons. This information may be most helpful for students, but we encourage faculty members to always back up their data as well.

So, back up those projects! Available options include:

* an external hard drive
* a USB flash/thumb drive
* a shared drive

IT word changes according to Associated Press

In March, the Associated Press announced its major changes in word styles, including IT words. This is a “big deal” for IT words that have remained unchanged for decades in a field where technology changes frequently and fast. (Some words, like “e-mail”, have remained unchanged for 20+ years.)

New IT word styles include:

* cellphone (formerly “cell phone” as two words)
* email (formerly ”e-mail” with a hyphen)
* smartphone (formerly ”smart phone” as two words)
* website (formerly ”web site” as two words)

AP style is used by media entities around the world, including the Kansas State Collegian and other K-State communications channels. “On any given day, more than half the world’s population sees news from the AP,” says the About AP webpage.

According to the Associated Press Stylebook site ( “The entries on cell phone, e-mail and smart phone have been changed to cellphone, email and smartphone to reflect increasingly common usage.”

These and other changes are expected to be in the spiral-bound 2011 AP Stylebook slated to be released in May. On, it’s noted the AP Stylebook Online version has additional content beyond what is included in the paper AP Stylebook.