Outages

Blackboard Learn Issues

Today at 1:54PM, for about 15 minutes, Blackboard Learn was inaccessible. This issue has since been resolved. We apologize for any inconvenience!   If you have questions or concerns, please call the TSC at 610-660-2920.

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Banner Downtime over Christmas Break

Banner INB and SSB will be unavailable the following times over Christmas Break for system upgrades: • Friday, December 25th from 8am until 10am • Sunday, January 3rd from 7am until 12pm INB is short for “Internet Native Banner” and refers to the back-end of Banner that is most widely used by administrative staff to…

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Network Outage: Barbelin Hall 7/7-/79

In order to complete work for Public Safety and Security, OIT will be replacing networking equipment in Barbelin beginning at 7:00am on Tuesday, July 7th. The work will continue until Thursday, July 9th. During this upgrade period, the following areas in BL may experience network outages of up to 10 minutes: Public Safety and Security…

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Network and Blackboard Outages: July 3rd & July 5th

We would like to inform you of two important upgrades being performed by the Office of Information Technology (OIT) and Academic Technology and Distributed Learning (ATDL) over the July 4th weekend.   On Friday, July 3rd, OIT will perform an upgrade to the software on our core network routers.  This important work has been scheduled for…

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IT Outage: Major Server Issues

Outage Update: We are waiting on hardware from our vendor. At this time the following services are impacted: – Access to departmental share drives – Access to your personal J: drive – Email delivery to university aliases (this means Banner process emails as well as emails within Blackboard) – Voicemail to Email delivery (EVM) –…

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Weekend Outages: March 7-8, 2015

During the weekend of March 7 through 8, the Office of Information Technology will be performing several upgrades.  The upgrades dates and times are as follows: Sunday March 8, 5:00am – 8:00am: The Nest will be unavailable while we upgrade the software to it’s latest version Sunday, March 8, 6:00am – 6:00pm: Employee email will…

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Hardware Failure at Internet Service Provider

Today, at approximately 1:15PM the Office of Information Technology (OIT) was made aware of a hardware failure by our Internet Service Provider (ISP).  The ISP is an external company that provides internet connectivity to SJU. Due to this hardware failure we are currently running at one-third of our normal bandwidth. This means that you will…

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Network Outage: August 26th

The Office of Information Technology would like to provide some information on the network issues that we experienced across campus this morning.  From approximately 9:00am until 11:00am, we experienced intermittent internet connectivity issues across campus.  While having an internet disruption of this nature is never acceptable, we are particularly sorry that this took place during…

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IT Outage: Academic Dashboard 9/9 – 9/10

Beginning on Monday, September 9th at 4:00 pm until Tuesday, September 10th at 8:00 am, the Academic Dashboard will be unavailable in MySJU.  The dashboard will still be accessible for anyone who has bookmarked the link, but we will be removing the link in MySJU.  We will be making changes to existing reports and adding…

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