Outages

Planned Outages: May, 2016

May 18th: Between 6:00am and 9:00am, the Office of Information Technology will be performing network maintenance that will impact Hawk’s Landing, ROTC, as well as security cameras in Lannon and Rashford Halls.  We expect intermittent network outages of 5-10 minutes during this time.   If you have any question about this outage, please contact the…

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IT Outage: Blackboard Learn

On Sunday, April 24th, from 5:00am – 9:00am, Blackboard Learn (learn.sju.edu) will be unavailable while we perform updates. During this time, users will be unable to log into Blackboard Learn.  Course data will not be impacted. Please contact the TSC with any questions at 610-660-2920.

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IT Outage: Blackboard Learn – 4/10

On Sunday, April 10th, from 3:15am – 8:00am, Blackboard Learn (learn.sju.edu) will be unavailable. During this time, OIT will be performing database maintenance.  You will be unable to log into Blackboard Learn for the duration of this outage.  Course data will remain unaffected. If you have any questions, please contact the TSC.

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Planned Outages: Voicemail Server & Blackboard Learn

There are two upcoming outages planned by the Office of Information Technology: 1.) On Thursday, March 24th, from 6:00pm – 8:00pm, the SJU Voice Messaging system will be updated.  During this outage, voicemail services will be unavailable, including receiving or accessing messages, and automated attendant services (phone menus). 2.) On Sunday, March 27th from 3:15am – 8:00am,…

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Maintenance: Banner Self Service – Admin Services

On Sunday, March 6th, from 5:00am – 9:00am, users attempting to access the Administrative Services of The Nest (Banner Self-Service) will need to go directly to:  https://ssb.sju.edu/ During that time, we will be performing maintenance and the service will be inaccessible through The Nest. If you have any questions, please contact the TSC.

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IT Outage: Lab Print Stations 3/7

On Monday, March 7th, from 11:00am – 5:00pm, lab print stations will be unavailable.  During that time, we will be performing an upgrade to the server that manages them.   if you have any questions, please contact the TSC.

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IT Outage: Voicemail Server – March 8th

On Tuesday, March 8th, from 7:00am – 8:30am, the SJU Voice Messaging system will be updated. During the outage, voicemail services will be unavailable including receiving or accessing messages, and automated attendant services (phone menus). If you have any questions or concerns, please contact the TSC.

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Network Outages: Spring Break – March 7th – 11th

During the week of Spring Break, OIT will be performing Network Maintenance in numerous locations across campus.  Please see below for full details on all outages.   1.) On Monday, March 7th, from 3:00am – 9:00am, OIT will be performing network maintenance.  During this time, the following locations will experience intermittent loss of network connectivity:…

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Blackboard Learn Issues

Today at 1:54PM, for about 15 minutes, Blackboard Learn was inaccessible. This issue has since been resolved. We apologize for any inconvenience!   If you have questions or concerns, please call the TSC at 610-660-2920.

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Banner Downtime over Christmas Break

Banner INB and SSB will be unavailable the following times over Christmas Break for system upgrades: • Friday, December 25th from 8am until 10am • Sunday, January 3rd from 7am until 12pm INB is short for “Internet Native Banner” and refers to the back-end of Banner that is most widely used by administrative staff to…

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