Outages

IT Outage: Campus TV (5/21)

On Monday, May 21st, beginning at 10:00am, the Campus Television System will be down for approximately 1 hour as we perform electrical work. If you have any questions about this outage, please contact the Technology Service Center.

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IT Outages – Christmas Break

During the Christmas holiday, the Office of Information Technology will be performing upgrades to several systems.  Full details are below. Blackboard Learn On Sunday, December 24th, beginning at 6:00am, Blackboard Learn (learn.sju.edu) will be unavailable while an update is applied to the system. Work will be completed by 11:00am. Network Upgrades On Tuesday, December 26th,…

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IT Outage: Machforms (11/12)

On Sunday, November 12th, from 6:00am – 8:00am, Mach Forms will be unavailable while OIT performs maintenance to this system. Any forms that are embedded in web pages will fail to load properly during the maintenance window. If you have any questions, please contact the TSC at x2920.

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IT Outage: Drexel Library – 7/28

On Friday, July 28th, from 7:00am – 10:00am, Network Services will be moving data jacks to new switch ports in the Drexel Library. What does this mean? During that outage window, users in the Drexel Library can expect rolling outages of 2-3 minutes as connections are moved to the new switch. If you have any…

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Planned Outages: June, 2016

On June 3rd and 4th, OIT will be performing Network maintenance in Pennbrook and Merion Gardens.  During this time, network (internet), telephone, and TV services will be unavailable. The work will begin Friday, June 3rd, during the day and complete by Saturday evening. Impacted groups include: Public Safety and Security, Residence Life, Counseling and Psychological…

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Planned Outages: May, 2016

May 18th: Between 6:00am and 9:00am, the Office of Information Technology will be performing network maintenance that will impact Hawk’s Landing, ROTC, as well as security cameras in Lannon and Rashford Halls.  We expect intermittent network outages of 5-10 minutes during this time.   If you have any question about this outage, please contact the…

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IT Outage: Blackboard Learn

On Sunday, April 24th, from 5:00am – 9:00am, Blackboard Learn (learn.sju.edu) will be unavailable while we perform updates. During this time, users will be unable to log into Blackboard Learn.  Course data will not be impacted. Please contact the TSC with any questions at 610-660-2920.

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IT Outage: Blackboard Learn – 4/10

On Sunday, April 10th, from 3:15am – 8:00am, Blackboard Learn (learn.sju.edu) will be unavailable. During this time, OIT will be performing database maintenance.  You will be unable to log into Blackboard Learn for the duration of this outage.  Course data will remain unaffected. If you have any questions, please contact the TSC.

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Planned Outages: Voicemail Server & Blackboard Learn

There are two upcoming outages planned by the Office of Information Technology: 1.) On Thursday, March 24th, from 6:00pm – 8:00pm, the SJU Voice Messaging system will be updated.  During this outage, voicemail services will be unavailable, including receiving or accessing messages, and automated attendant services (phone menus). 2.) On Sunday, March 27th from 3:15am – 8:00am,…

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Maintenance: Banner Self Service – Admin Services

On Sunday, March 6th, from 5:00am – 9:00am, users attempting to access the Administrative Services of The Nest (Banner Self-Service) will need to go directly to:  https://ssb.sju.edu/ During that time, we will be performing maintenance and the service will be inaccessible through The Nest. If you have any questions, please contact the TSC.

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