Posts by Olivia

Network and Blackboard Outages: July 3rd & July 5th

We would like to inform you of two important upgrades being performed by the Office of Information Technology (OIT) and Academic Technology and Distributed Learning (ATDL) over the July 4th weekend.   On Friday, July 3rd, OIT will perform an upgrade to the software on our core network routers.  This important work has been scheduled for…

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Faculty Survey

The Office of Information Technology (IT) is currently developing its strategic plan for 2016-2018.  In order to better understand your technology needs and expectations, we have partnered with the Educause Center for Analysis and Research (ECAR) to conduct surveys of our faculty and students.   As an outcome of the two surveys, we hope to align…

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IT Outage: Major Server Issues

Outage Update: We are waiting on hardware from our vendor. At this time the following services are impacted: – Access to departmental share drives – Access to your personal J: drive – Email delivery to university aliases (this means Banner process emails as well as emails within Blackboard) – Voicemail to Email delivery (EVM) –…

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Mac Updates – Beginning March 17, 2015

The following information applies to all faculty, staff, and administrators who currently use a Mac (Apple) computer. If you are using an SJU-provided Mac, please continue reading this email in its entirety. An ongoing priority for the Office of Information Technology (OIT) has been to ensure a safe computing environment for the campus community. This…

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Weekend Outages: March 7-8, 2015

During the weekend of March 7 through 8, the Office of Information Technology will be performing several upgrades.  The upgrades dates and times are as follows: Sunday March 8, 5:00am – 8:00am: The Nest will be unavailable while we upgrade the software to it’s latest version Sunday, March 8, 6:00am – 6:00pm: Employee email will…

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How do I update my browser Home Page or Bookmarks?

Firefox Home Page: Click the menu button and choose Options. Select the General panel. In the Startup box under Home Page enter the address you would like. For example: nest.sju.edu Click OK to close the Options window. Firefox Bookmarks: 1.  Go to Bookmarks > Organize Bookmarks That should open the library window. In the Library window,…

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How do I clear my Internet Browser’s Cache?

Firefox: Click the menu button and choose Preferences (this may also say Options in certain versions of Firefox). Select the Advanced panel. Click on the Network tab. In the Cached Web Content section, click Clear Now. Close the Preferences window.  Once you reload the page, you will no longer have an error message. Chrome: Click…

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