Posts by Olivia
Classroom and Lab Technology Improvements
In order to enhance the teaching and learning experience at SJU, we’ve been actively working on improvements to the classroom and lab technology on campus. Not only did we replace existing technology, but we added new presentation equipment to classrooms that did not have it prior and completed a major enhancement to the Moot Board…
Read MoreCable TV Setup Instructions
We know that part of getting settled in at SJU includes having access to your favorite TV shows, so here are some simple instructions on how to get you up and running on the SJU cable TV system! Any TV will work on the SJU television system. To get connected, follow these steps: Connect a coax…
Read MoreWireless Improvements
At the end of every school year, we survey SJU students to find out how we can provide better technology services and enrich your learning experience. Throughout the year, you voiced concern about the speed and reliability of the wireless network. We understand that this was not conducive to your educational and living experience and…
Read MoreEmail Issues: August 19th, 10:00am
As of right now, we are seeing sporadic Zmail issues. You will not be able to send email to external addresses (Gmail, Comcast, Yahoo, etc). Internal SJU email is still working. We are working diligently to resolve this issue as soon as possible. Thank you for your patience.
Read MoreZimbra Upgrade: August 11, 2013 from 3:00am – 5:00pm
The time we’ve all been waiting for has arrived! The Office of Information Technology is excited to announce that this Sunday, August 11th, beginning at 3:00am, we will start upgrading our Zmail server. This transition will be seamless for you, whether you use the web client (zmail.sju.edu) or an external email client such as Outlook…
Read MoreJoin us for Move-In Weekend!
Let your students know, the TSC will be open during move-in weekend. This year, move-in weekend will be August 24th and 25th. In order to provide our hawks the best possible technology service, the TSC will be open both days from 9am-7pm. We will have our normal 24/7 phone support but will also be available…
Read MoreIT Outage: Banner PROD INB and SSB 8/3 – 8/4
From Saturday, August 3rd at 6:00am until Sunday, August 4th at 8:00am, Banner PROD INB and SSB will be unavailable while we perform an upgrade. What are Banner INB and SSB? – INB is short for “Internet Native Banner” and refers to the back-end of Banner that is most widely used by administrative staff…
Read MoreIT Outages: Week of July 22
This week we have two planned outages on campus that may impact you. On Thursday, July 25th, from 7-8am the first floor of Merion Hall will have a total network outage (all classrooms and offices). At this time, we are adding additional hardware to increase network capacity in this location. On Friday, July 26th, from…
Read MoreITDL Alias Expiration
Last year, ITDL was restructured and renamed Media Services. On July 1st, 2013 the email alias “ITDL@SJU.EDU” will no longer be active. If you need to order technology equipment for classrooms or events, please send requests to the new email alias, “MEDIASERVICES@SJU.EDU“. If you have any questions, please contact the TSC.
Read MoreIT Outage: Planned for the Month of June
In June, Telecommunications has two separate outage windows planned in order to perform upgrades and maintenance: 1) Beginning Wednesday, June 12th at 10:00PM, until Thursday, June 13th at 2:00AM, Telecommunications will be upgrading the campus voicemail system. At this time, menus, automated call routing and voice mailboxes will be unavailable. Callers will be unable to…
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