Lynda.com Licenses available for December

In order to offer continuing technical support, we’d like to announce that we’ve recently purchased a limited number of licenses from Lynda.com, a recognized provider of online training. These licenses are available on a first-come, first-served basis, and will provide you with full access to Lynda.com’s library of online training material for a one-month period free of charge. At the end of that time, your license will expire. You may, however, request another license anytime thereafter.

In order to request a license to access to http://www.lynda.com/, please email Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu.

You will receive instructions for accessing the online training material shortly after submitting your request.

Please refer to the School Services Tab on MySJU for a list of IT Training workshops we’re currently offering. We welcome your comments and look forward to providing you with additional opportunities for training in the future.  Additional information on this topic can be found on our blog at our Facebook page http://www.facebook.com/SJUTSC.

Information Technology Open Forum

In our continuing effort to engage and enhance communications with the SJU community, the Office of Information Technology will be holding two open forums later this month. At these forums, IT will present an update on technology projects, services, and other activities, a “State of IT” if you will, as well as answer any questions or address any topics you might have.

These two forums will be held at the following dates and times:

– Tuesday, November 27 from 3:00 – 5:00PM (5th floor McShain – Large Maguire Meeting Room)
– Thursday, November 29 from 11:30AM – 1:30PM (Wolfington Teletorium)

If you are interested in attending one of the forums, please RSVP using the link below by Wednesday, November 21, so that we can plan appropriately.

RSVP Link: http://www.sju.edu/it/openforum/rsvp

Blackboard Grade Center Issues

As of this morning, we are still actively working with Blackboard support to resolve an issue with the Grade Center.

Information on the “Save and Next” Grade Center issue:

In Blackboard, instructors are getting the following error message after clicking the ‘Save & Next’ button in Grade Center:
“An error occurred. Contact the System Administrator.
For reference, the Error ID is e4724328-305e-43de-b248-edf408f4b41c.”

In the Blackboard Pilot, instructors are getting the following error message after clicking the ‘Save & Next’ button in Grade Center:
“The requested page could not be displayed. Please try again. If this continues, please contact your system administrator for assistance.”

Thank you for your patience as we work to resolve this issue as quickly as possible.

Cyber Security Presentation Rescheduled

October was National Cyber Security Awareness Month (NCSAM). Sponsored by the National Cyber Security Division within the Department of Homeland Security, the National Cyber Security Alliance has, since its inception in 2004, promoted educating the public about cyber security threats, how to recognize and prevent them, and how to remain safe while online.

Due to weather considerations, last month’s presentation, “Cyber Security: Protecting Your Data – Protecting Yourself” was cancelledIn order to promote the issue Cyber Security awareness here at SJU,  we will offer two make-up sessions of the presentation in the North Lounge at Campion on the following dates and times:

  • Thursday, November 29th from 3:00PM – 4:00PM
  • Wednesday, December 12th from 3:00 PM – 4:00 PM

Light refreshments will be served.

If you have any questions, please contact the SJU Technology Service Center at techhelp@sju.edu or Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu. Additional information on this topic can be found on our Facebook page http://www.facebook.com/SJUTSC.

IT Outage: Thursday, October 18, 5am-7am

The server that includes the following services will be down for a performance maintenance update from 5am to 7am on Thursday, October 18:

Banner Production and Self-Service
Student Gmail
WorkflowAppworx Production
Infosilem

This update is necessary to enhance the performance of these services for the SJU Community. All services will be available at 7am on Thursday.

If you have any questions about this outage, please contact the Technology Service Center at x292

 

Hawk Card Program

In conjunction with many offices throughout campus, the Office of Information Technology has implemented the new Hawk Card program.  The whole campus community will receive new Hawk Card ID cards.  If you have not already done so, your Hawk Card can be picked up in the Public Safety and Security office in Barbelin room 13.

The Hawk Card program has an exciting new feature called Hawk Cash. Hawk Cash enables cardholders to add money to their card to make secure, cashless purchases at on-campus dining facilities, the bookstore, mail room, student life, copy and print stations, as well as at specific off-campus retailers.  The retailers that are currently part of the program include ACME, CVS, Dake’s Drugstore, Dana Hot Yoga, Hess Express, Fellini’s Cafe, KFC, Landmark Americana, Larry’s Steaks, and Taco Bell with additional off-campus locations coming soon.  For the latest information about the Hawk Card visit www.sjuhawkcard.com.

IT’s Jill Cleary was featured in The Hawk’s article, “Hawk Cash Simplifies Commerce On and Around Campus”, describing the great reception the Hawk Card has received from the campus community.   The Hawk Card is a welcome upgrade at SJU.  Let us know your feedback!

Lynda.com Licenses

In order to offer continuing technical support, we’d like to announce that we’ve recently purchased a limited number of licenses from LYNDA.COM, a recognized provider of online training. These licenses are available on a first come first served basis, and will provide you with full access to LYNDA.COM’s library of online training material for a one-month period free of charge. At the end of that time, your license will expire. You may, however, request another license anytime thereafter.

In order to request a license to access to LYNDA.COM, please email Ben Jezierski, IT Training Coordinator at bjeziers@sju.edu.

You will receive instructions for accessing the online training material shortly after submitting your request.

Please refer to the School Services Tab on MySJU for a list of IT Training workshops we’re currently offering. We welcome your comments and look forward to providing you with additional opportunities for training in the future.  Additional information on this topic can be found on our Facebook page http://www.facebook.com/SJUTSC.