What is Repair IT?
The Repair IT program began in 2014. If you are an SJU student, the TSC will support any computer you come to campus with, and fix any problem.
In the past, we were only able to provide hardware repair support to students enrolled in the SJU Laptop Program. Now, in order to provide a better service to our students we will provide hardware repair support for all students for a nominal fee plus the cost of parts.
Why did we start this program?
Short answer: a number of reasons. At the end of each school year, the TSC sends out a survey to SJU students to find out what technology services you like and what services you would like to see implemented. In 2013, you voiced that they would like to see more technology support offered for those of you who are not members of the Student Laptop Program. We also realized that as a student, you may have limited access to transportation or funds to take your computer to a repair store.
How does it work?
Bring your computer along with any operating software to the TSC in SC129. Our certified technicians will diagnose and relay the problem to you. Once diagnosed, we will provide you with a price for labor and parts. At that time, you can decide if you would like to go ahead with the service from the TSC. You always have the option to turn down the service. If you choose to have us fix your computer, you can simply pay with your Hawk Card!
We truly think this is a great service that we offer to all SJU students and we are thrilled to be able to provide it. You have the convenience of having your computer fixed on campus at a much cheaper price than you’ll find at a store.
For complete, detailed information please stop by SC129.