Recently, we’ve seen a number of emails informing SJU employees that they are over their email quota. These are not legitimate SJU emails and should be deleted. These messages tend to tell you to click a link and provide personal information such as a password. While we work actively to keep as many of these messages from reaching you as possible, it is important to remember that the Office of Information Technology will never send out a message asking for anyone’s password via e-mail, over the phone or in person. IT receives many spam/phishing attempts on a daily basis. Technology Service Center staff always posts information regarding the latest phishing attempt on the IT Blog located at sites.sju.edu/oit
If you have already responded to one of these scams, you must immediately change your password from the “Forget/Reset Password” link in the gray login box located at http://my.sju.edu. You should also notify the TSC at firstname.lastname@example.org or 610-660-2920 so that IT can determine if your account has been compromised in any way. This is a very serious matter. A single compromised account could jeopardize the security of all SJU members. So we ask that you do your part by keeping your password private.
A good way to know that an e-mail is fake and not from SJU IT is to remember that employees of SJU will never ask you to provide your User Id and Password via email. When the Saint Joseph’s University Technology Service Center sends out a message to the community, it will come from the email address email@example.com. The message will also have the SJU Office of Information Technology header at the top and usually contain “IT Alert or IT Outage” in the subject line. There is also a standard TSC signature that concludes the IT Alert or IT Outage emails.
Maintaining the security and integrity of the university’s technology resources is a responsibility shared by every member of the community. Your attention to this serious matter is greatly appreciated.
If you have any questions, please contact the TSC at x2920.