Last evening at approximately 9:15pm another SPAM email was sent to the university (*see SPAM message below).
It is important to remember that the Office of Information Technology would NEVER send out such a message asking for anyone’s password via e-mail, over the phone, or in person. We receive many of these SPAM/Phishing attempts on a daily basis. The Helpdesk Staff ALWAYS posts information regarding the latest phishing attempt on our IT Blog located at http:/www.sju.edu/blogs/oit.
If you have already responded sending your information, you should IMMEDIATELY change your password from the Forgot Password link in the red login box on http://my.sju.edu so no one else can access your account. You should also notify the IT Help Desk at email@example.com or 610-660-2920 so that we can determine if your account has been compromised in any way.
This is a very serious matter. A single compromised account could jeopardize the security of all SJU members. So we ask that you do your part by keeping your password private.
A good way to know that an e-mail is fake and not from SJU IT is to please remember that employees of SJU will NEVER ask you to provide your User Id and Password via email. It is important to take note as to who the message came from, you will see in this case the sender is not using an SJU email address. When the Saint Joseph’s University Helpdesk sends out a message to the community, it will come from the email address; firstname.lastname@example.org. The message will also have the SJU Office of Information Technology header at the top and usually contain “IT Alert or IT Outage” in the subject line. There is also a standard Helpdesk signature that concludes the IT Alert or IT Outage emails.
From: Linden, Nancy
Sent: Thursday, January 06, 2011 9:06 PM
To: Undisclosed recipients:
You have reached the limit of your email quota.
You will not be able to send or receive new mail until you boost your mailbox size.
Click the below link and fill the form to upgrade your account.
SJU Information Technology Helpdesk