Some of you may have received this in your Inbox this morning:
Subject: EMAIL UPGRADE
This message is from our Helpdesk Team to all webmail account owners.
We noticed that your webmail account has been compromised by spammers. It seems they have gained access into our database and have been using it for illegal internet activities.
The center is currently performing maintenance and upgrading its database. We intend upgrading our Email Security Server for better online services.
Please copy the link below and place on the address bar of your browser to validate your mailbox and upgrade your account.
In order to ensure you do not experience service interruptions, please upgrade your account to prevent it from being de-activated from our database.
For Helpdesk Team.
Once again, the Office of Information Technology would NEVER send out such a message and would NEVER ask for anyone’s password via e-mail, over the phone, or in person. It is your responsibility, as an SJU account holder, to protect your account and password, as stated in the “User Responsibilities” section of the “Guidelines for the Use of Computing & Network Resources”, as follows:
Be responsible for all use of your accounts and for protecting each account’s password. Users are not allowed to divulge computer account passwords. Passwords should consist of a mix of 7 or 8 alphanumeric characters, and should be changed frequently throughout each semester of use. Do not use easily identifiable personal information such as names, telephone numbers, birth dates, etc.
If you have already responded sending your information, you should IMMEDIATELY change your password from the Forgot Password link in the red box on http://my.sju.edu so no one else can access your account. You should also notify the IT Help Desk at email@example.com or 610-660-2920 so that we can determine if your account has been compromised in any way.
This is a very serious matter. A single compromised account could jeopardize the security of all SJU members. So we ask that you do your part by keeping your password private.