You may have received this message in your inbox today:
Dear E-mail User,
We have temporarily limited all access to sensitive account features in our E-mail accounts. In order to restore your account access, you need to reply to this email immediately with your username:(______________) and password:(_______________).
Due to much junk/spam emails you receive daily, we are currently upgrading all email accounts spam filter to limit unsolicited emails for security reasons and to upgrade our newly improved E-mail account features to ensure you do not experience service interruption.
You must reply to this email immediately with your user name and password to enable us upgrade your E-mail Account properly.
A confirmtion link will be send to you for the Re-Activation of your e-mail Account, as soon as we received your response and you are to Click on the “Confirm E-mail” link on your mail Account box and then enter this confirmation number: 1265-6778-8250-8393-5727.
Thanks For Your Understanding.
Technical Support Copyright 2009.
We would just like to reiterate, the Office of Information Technology would NEVER send out such a message and would NEVER ask for anyone’s password via e-mail, over the phone, or in person. And it is your responsibility, as an SJU account holder, to protect your account and password, as stated in the “User Responsibilities” section of the “Guidelines for the Use of Computing & Network Resources” (http://it.sju.edu/policies-guidelines/usage_policy.html) as follows:
Be responsible for all use of your accounts and for protecting each account’s password. Users are not allowed to divulge computer account passwords. Passwords should consist of a mix of 7 or 8 alphanumeric characters, and should be changed frequently throughout each semester of use. Do not use easily identifiable personal information such as names, telephone numbers, birth dates, etc.
If you have already responded sending your information, you should IMMEDIATELY change your password from the Forgot Password link in the red box on http://my.sju.edu so no one else can access your account. You should also notify the IT Help Desk at firstname.lastname@example.org or 610-660-2920 so that we can determine if your account has been compromised in any way.
This is a very serious matter. A single compromised account could jeopardize the security of all SJU members. So we ask that you do your part by keeping your password private.