We strive to be a welcoming community to all our residents and guests, but sometimes unwanted visitors (mice, insects, and other pests) may try to enter the halls. Our Facilities staff works closely with Residence Life staff to respond to any concerns that are reported within the community.

A contracted exterminator is on campus three times each week (Mondays, Wednesdays, Fridays) to perform routine inspections and treatments and to respond to specific areas of concern. Students may report any concerns to SJU Facilities through the SchoolDude Work Request System or to Pennbrook Maintenance through the AppFolio system.

You can help prevent these concerns within the community!

It is important for residents to be mindful of general health & safety guidelines to prevent unwanted pests in the residents halls. Below are some tips:

  • Do not leave food out over night; keep all food stored in a refrigerator or in insect-proof containers made of plastic, metal, or glass with tight-fitting covers.
  • Remove all food or spilled drinks from surfaces with soapy water.
  • Take garbage out regularly.
  • Remove boxes, especially if they’re made from corrugated cardboard, newspapers, bags, and other unnecessary items that can clutter rooms.
  • Submit a work request for any concerns so that the issue can be treated in a timeline manner.

Bed Bugs

Bed bugs are a nuisance and have become more common in this region of the country. Every summer, each residence hall is thoroughly inspected by a team of contractors and dogs trained in bed bug detection. This allows us to resolve any possible concerns prior to students' arrival to campus.

We understand that we are in an urban location and that these situations can be brought back into the building after students move in. We take these concerns very seriously and, when identified, complete a thorough treatment of the spaces.

What are bed bugs?

Bed bugs are small insects that feed on human blood. Adult bed bugs are about the size, shape and color of an apple seed. They can be found where humans sleep and feed mostly at night.

How can I tell if I have bed bugs?

  • Bites on your body. It can be difficult to differentiate bed bug bites from other insect bites or skin irritation. Bed bug bites often occur in a line of 3 bites and usually occur in places where clothes rest closely to the skin.
  • Tiny dark red or brown spots on bed linens. Bed bugs excrete as they feed, leaving these marks behind.
  • Discarded skins. Bed bugs molt multiple times as they grow. Their shed skins retain the bed bug shape.

What do I do if I think I have bed bugs?

Contact Facilities or the Office of Residence Life. We will work with the exterminator to do a full inspection of your room and provide any treatment necessary for the space.

If you suspect that you have bites, you may also visit the Student Health Center. Bed bug bites generally cause only minor irritation and are not serious.

If bed bugs are confirmed in your space:

  • Residence Life and/or Facilities will call you to confirm if bed bugs are found.
  • Residence Life and Facilities will schedule a treatment for your room. The complete treatment typically takes 7-10 days. Residence Life will provide you and your roommate(s) with a temporary space on campus where you may stay for the duration of the treatment.
  • Treatment includes fumigation of the room. You may not return to the room during the treatment process. Detailed instructions regarding the preparation of the room will be provided to you.
  • Mass communication of bed bug occurrences is generally not required. Residence Life does not share any detailed information regarding specific locations of possible situations unless it is an extreme case that may affect the larger community.