“When Was the Last Time You Cleaned Your Computer?”

It is important that you clean your computer periodically to ensure that it will function properly and have a long life. When you clean your computer you not only improve the physical appearance, but you also prolong the life of the computer.

The cleanliness of a computer says something about the user.  When students and other faculty and staff see a dirty computer, they immediately get a sense of unprofessionalism.  On the contrary, a clean computer will clearly say expertise.

If that’s not enough to convince you to clean your computer, think about this: The computer keyboard is often the most germ infected item in your home or office; often, it will contain more bacteria than your toilet seat. Cleaning it can help remove any dangerous bacteria.

Generally you should try to clean your computer every 3-6 months.

Visit http://www.computercleaningguide.com/ for step-by-step directions on how to clean your computer.  At the minimum, you want to clean you keyboard, mouse, and monitor.

Removing Incorrect Email Addresses from Zimbra’s Memory

Have you ever been frustrated by an incorrect email address that came up via the auto-fill feature in Zimbra? Below are step-by-step instructions on how to remove incorrect email addresses from Zimbra’s memory.

  1. Login to Zimbra.
  2. Click the Address Book tab across the top.
  3. On the left hand side, select Emailed Contacts.
  4. Click the first letter of the email address on the alphabet on top right to locate the incorrect email address.
  5. Check the box next to the incorrect email address.
  6. Click the delete button across the top.

Preventing Laptop Theft

Excerpts taken from:

Laptops have become a valuable part of the computing arsenal. They allow users powerful mobile computers with the same capacity and software of many desktops. They also allow connectivity, even outside the office, thus freeing people to take their workplace with them. This is extremely valuable for employees who must travel frequently while remaining in continual communication with their offices. Unfortunately, the mobility, technology and information that make laptops so useful to employees and organizations also makes them valuable prizes for thieves.

It is very important to prevent laptop theft because while the software and hardware that makes up a laptop can be replaced at a limited cost, the information that may be lost when a laptop is stolen may be invaluable or irreplaceable.

There are many things one can do to prevent laptop theft.  Some low-tech solutions include using security tables and laptop safes.  Some high-tech solutions include motion sensors and alarms.  Even more effective than some of these low-tech and high-tech solutions is simply using common sense.

  1. Keep the Laptop Out of Sight – If thieves can’t see a laptop, they can’t steal a laptop. If you need to leave your laptop in the car, place it in the trunk so it is out of sight.
  2. Choose an Inconspicuous Carrying Case – Thieves will assume that any bag contains something valuable, so is best to keep all bags out of sight.
  3. Keep the Laptop Close at Hand – Don’t start leaving your bag “just for a minute” because it may sprout legs and disappear. If possible, remain in physical contact with it at all times.

Resolving abnormal issues in Mac Microsoft Office applications

Like most things computer-related, pressing the “reset button” for a Microsoft Office application resolves most issues. Follow the directions below to “reset” your Microsoft Office application.

  1. Quit all Microsoft Office applications
  2. Browse to //Macintosh HD/Users//Library/Preferences/
  3. Here you will find the following files:
    • com.microsoft.Excel.plist
    • com.microsoft.PowerPoint.plist
    • com.microsoft.Word.plist
  4. Trash the respective file for the Office application for which you are having problems.
  5. Launch the problematic Office application to see if the problem has been resolved.
  6. If the problem was not resolved, quit all Office applications again, look for the same file listed in Step 3 above inside the
    //Macintosh HD/Users//Library/Preferences/Microsoft/
    folder, and trash it
  7. Launch the problematic Office application to see if the problem has been resolved.

Note: The file(s) that you Trashed will automatically be recreated and set to the default values.

Secure Your Windows XP Computer

Lock your Windows XP computer on demand

Prerequisite: You enter a password to log into your computer

  1. Press Ctrl + Alt + Delete on your keyboard
  2. Click the Lock Computer button/li>

Lock your Windows XP computer after a period of inactivity

Prerequisite: You enter a password to log into your computer

  1. Launch Control Panel (Start → (Settings →) Control Panel).
  2. (If applicable) Click “Switch to Classic View” (top left) Right-click on the Desktop.
  3. Double-click “Display.”
  4. Click the “Screen Saver” tab.
  5. Check the box labeled “On resume, password protect.”
  6. Click Apply
  7. Click OK
  8. Double-click “Power Options.”
  9. Click the “Advanced” tab.
  10. (If not already checked) Check the box labeled “Prompt for password when computer resumes from standby.”
  11. (If applicable) Click Apply
  12. Click OK.

Configure Your Mac OS X Computer to Lock Your Screen After a Period of Inactivity

Prerequisite: You enter a password to log into your computer

  1. Launch System Preferences (Apple → System Preferences…).
  2. Click “Security” preference.
  3. Check the box labeled “Require password to wake this computer from sleep or screen saver.”
  4. Click “Show All” button.
  5. Click “Desktop & Screen Saver” preference.
  6. Click “Screen Saver” tab.
  7. Drag the “Start screen saver” slider to a desired starting time; for example, 5 minutes.
  8. Click the “Hot Corners…” button.
  9. Click on any of the available drop-down boxes, choose “Start Screen Saver”, and click OK.
    • Moving your mouse to the selected corner of your screen will now start the screen saver and effectively lock your screen on demand.
  10. Click the “Show All” button.
  11. Click “Energy Saver” preference.
  12. (If applicable) Click the lock to make changes and authenticate.
  13. Drag the “computer sleep” and “display sleep” sliders to desired starting times.
    • Note: computer sleep > = display sleep > = start screen saver.
  14. Quit System Preferences.

How to Change Keychain Password on Your Mac

Question: I recently changed my SJU password.  How do I change my keychain password on my Mac?

Answer: The keychain is where all of your saved passwords and auto-fill entries are saved.You will then have to manually change your “keychain” password by doing the following steps:

  1. Navigate to /Applications/Utilities/
  2. Locate and double click to select the icon entitled Keychain access. This will launch a
    window entitled: Keychain Access.
  3. Navigate to the Edit menu at the top of your screen and from the pull-down menu select Change Password for Keychain “login”
  4. In the resulting Change Keychain Passwordwindow:
    1. Enter your old SJU password
    2. Enter your new SJU password.
    3. Re-enter your new SJU password in the Verify box.
    4. Click the OK button to commit your changes. This will close the Change Keychain Password window.