Are You Suddenly Unable to Get Email on Your iPad?

ipad21SJU’s wireless network utilizes enterprise security protocols that require you to authenticate with a valid SJU username and password. If you return to campus with your iPad and discover that you are unable to get email, it is likely you are not authenticated on sjuwireless, even though the iPad’s wireless network icon may indicate that you successfully reconnected.

Try launching Apple’s Safari web browser to see if you can successfully load any web pages. If loading web pages fails, follow these steps to get reconnected:

  1. Return to the iPad desktop and launch Settings.
  2. Tap “Wi-Fi” in the left column and look for sjuwireless in the list below “Choose a Network…”
  3. Tap the “>” symbol to the right of sjuwireless.
  4. Tap the “Forget this Network” banner, then click “Forget” to disconnect from the network.
  5. Tap sjuwireless in the Choose a Network… list, enter your SJU Username and Password and tap Join.
  6. Tap the Accept button at the Security Certificate prompt.

Head back to the iPad desktop and launch Safari to verify loading a web page works, then try launching Mail. Look for the “Checking for Mail…” message at the bottom of your Inbox or Mailbox window to see the status change to “Updated” with the current date and time.
If Mail still fails to connect to the server, follow these steps to reset your account:

  1. Return to the iPad desktop and launch Settings.
  2. Tap “Mail, Contacts, Calendars” in the left column.
  3. Look in the list of Accounts on the right side and tap on your account
  4. Tap the “Account” banner
  5. Delete and re-enter your password and tap “Done”to verify your account information. You will receive an alert if your name or password is incorrect.
  6. Tap “Done” to close the Account window.

Return to the iPad desktop and launch Mail and watch for the “Checking for Mail…” message which may persist for several minutes depending on the amount of mail you have.

Laptop Ergonomics Part 1: Protect Your Health and Improve Productivity By Following Ergonomic Laptop Usage Best Practices

Laptop computers have greatly increased productivity by compacting all of the components of a desktop computer into a small, portable form factor. Unfortunately, this portability comes with a price. Straining your upper body to conform to the laptop’s keyboard and track pad may contribute to carpal tunnel syndrome and hunching forward because of the laptop’s significantly lower screen height increases your risk of back and neck problems.

Vodafone Group, PLC, beautifully illustrates how to correct your posture to provide optimum ergonomics for laptop use in this brief but effective video.

Laptop Ergonomics Part 2: Keep Following Ergonomic Laptop Usage Best Practices When You’re “On the Road”

Here is another great video from Vodafone Group, PLC, which presents three scenarios a traveler may encounter while using his/her laptop computer on the road along with strategies to make the best of each situation. The moral of the story is this: you don’t have to forgo ergonomic laptop usage best practices just because you are using your laptop away from your perfectly customized workspace.

Things to remember:

  • Keep your back straight and don’t slouch forward.
  • The bottom of the computer can get very hot! Use your briefcase or a book to protect your lap.
  • Keep your arms at a right angle.
  • Make use the resources you have a hand: a cushion or pillow to support your lower back, or a book to raise up your laptop.
  • Take a 2-3 minute break every 30 minutes to exercise your upper body.

Watch the video.

Technology: Not Just for Technical Fields Anymore

by Dr. Jim Caccamo, Department of Theology and Religious Studies

For better or for worse, the humanities have the reputation of being more interested in the past than the present. And for good reason. As a historian of religion friend of mine likes to say, “some of my best friends are dead people.”

Yet, just because we humanities faculty hold the work of previous centuries in high esteem, it doesn’t mean that we aren’t on the cutting edge of using tech in teaching and research.

Case in point: Living Worship (Brazos Press, 2011), a work that I recently co-authored with Dr. Todd Johnson (of Fuller Theological Seminary) and Dr. Lester Ruth (of Duke University), published by. Living Worship is multimedia case study of the worship life of a real-life Christian congregation in Chicago. It is a kind of interactive software “textbook” on Christian worship.

Living Worship is a computer-based case study of eighteen months in the worship life of an actual church. The interactive application features a host of media documenting the worship life of Ravenswood Covenant Church (RCC), including more than twenty hours of video of worship services and service planning meetings, video interviews with church ministers and members, texts on the church’s history and development, sociological data on the community and neighborhood, images of historical documents and the surrounding environment, and scans of church bulletins and brochures. There are also on-camera interviews with leading experts in liturgy. The video portions capture a wide array of events in the church’s life, including a wedding, a funeral, an Advent service, and an Easter service. For most of the services, viewers can even switch back and forth between several camera angles (such as wide shots, close-ups, and views of the congregation) on the fly.

Living Worship provides a new way to study Christian liturgy. Traditionally, students focus on reading theological and historical texts. But due to logistical and scheduling issues, courses aren’t always able to see the way that the ideas they study play out in real life. Who wants to do a field trip on Sunday morning? Living Worship opens up this lived reality of community worship by enabling what we call “virtual participant observation”: using technology to closely observe a community as it tries to embody its beliefs in its public worship. Exploring the program, students can see the practical implications of theology as they examine how theological commitments and pragmatic choices play out in the real world setting. It provides a window into liturgy that history and theology can’t provide. And it is entirely unique in the field.

Living Worship also includes a second disc, Speaking of Worship. SoW is a standard video DVD with short interview segments from leading scholars on vital—even controversial—issues and questions related to worship. It is designed to be used in the classroom setting, providing 1-2 minute interview segments that can be used as supplements for lectures or as conversation starters.

So, even though we love our books, it turns out that the faculty in the College of Arts & Sciences are also at the forefront of using technology to enhance teaching and learning.

Technology Alert: Email Scams

In the past week, 18 employees of the university have fallen victim to an e-mail based scam often described as “phishing.” The purpose of the scam is to enable Internet spammers to acquire university network account access information, which is then used to send unwanted spam messages to recipients around the world. The scam messages sometimes appear as legitimate requests for information designed to enable Information Technology personnel to address a specific recipient’s need or concern. These messages request user name and password information. When one of our users responds to such a request, the security of the university’s technology resources are compromised, and the account information is used to generate tens of thousands of illegitimate e-mail messages in a relatively short period of time.

The impact of falling victim to one of these scams is extensive. The distribution of many thousands of spam e-mails from the university’s systems significantly slows down the processing of legitimate e-mail traffic. When spam messages emanating from the university are received by other e-mail systems, the recipient sites routinely (and often in an automated fashion) add the university’s systems to “blacklists,” sites from which e-mail messages are unconditionally rejected. In the past week, the university has been blacklisted by numerous organizations, including large Internet providers such as Comcast. Blacklisting has prevented many members of our community from exchanging legitimate e-mail with people and organizations outside of the university. Information Technology personnel have invested dozens of hours identifying compromised accounts, deleting outgoing spam messages as these are identified and working through the process of removing the university’s systems from numerous blacklists.

It is important to remember that the Office of Information Technology will never send out a message asking for anyone’s password via e-mail, over the phone or in person. IT receives many spam/phishing attempts on a daily basis. The Help Desk staff always posts information regarding the latest phishing attempt on the IT Blog located at http:/

If you have already responded to one of these scams, you must immediately change your password from the Forgot Password link in the red login box located at You should also notify the Help Desk at or 610-660-2920 so that IT can determine if your account has been compromised in any way. This is a very serious matter. A single compromised account could jeopardize the security of all SJU members. So we ask that you do your part by keeping your password private.

A good way to know that an e-mail is fake and not from SJU IT is to remember that employees of SJU will never ask you to provide your User Id and Password via email. When the Saint Joseph’s University Help Desk sends out a message to the community, it will come from the email address The message will also have the SJU Office of Information Technology header at the top and usually contain “IT Alert or IT Outage” in the subject line. There is also a standard Help Desk signature that concludes the IT Alert or IT Outage emails.

Maintaining the security and integrity of the university’s technology resources is a responsibility shared by every member of the community. Your attention to this serious matter is greatly appreciated.

Permission to blog was obtained from the Office of Academic Affairs on March 30, 2011.

The 2011 Senior Art Show

The 2011 Senior Art majors are very excited to be the first to utilize the new gallery space in Merion Hall on the Maguire campus.  This year there are three film majors, Adam Hutchison, Priya Sorathia and Jon Dorfman.  Both Adam and Priya are using the Art Department’s Panasonic AVCHD cameras to shoot their films along with the Lowel Lighting kits.  All three filmmakers are using Final Cut Pro and Soundtrack Pro software systems in our Mac editing lab in Boland Hall.  They will eventually use QuickTime to download their finished films onto DVD.  Their films will be presented in Merion Hall on a 60″ monitor that is wired to a control room with a Blu-ray player with web feed capabilities.  The exhibit will open on April 1st and run through April 29, 2011.  All are welcome to the opening reception on April 1 from 5-9 PM.

“Love in the Classroom”

Dr. Aimée Knight loves her new classroom in Merion Hall that enhances teaching and learning.

“I’m having a love affair. With my classroom. It’s true, I love it so. It is a collaborative, interactive learning space to support multimedia production work in the new Communication Studies Program. It features seven wall mounted displays designed for laptop use. (No more crowding around laptops!)”

To read more about her blog, check out this link:

Stay Connected with the College of Arts & Sciences!

The College of Arts and Sciences Facebook is a community page that belongs to all its constituents (students, faculty, staff and alumni).  Its goal is to keep all of us informed of what’s happening in the college.

Stay connected with the College of Arts & Sciences by visiting CAS Facebook!

Tell us that you like our page and add it to your favorite page!

Blackboard Workshops Offered by ITDL in February

ITDL is offering the following workshops for Feb, more workshops to follow.

All workshops will be held in Science 129 (On the ground floor of the Science Building)

Workshops will be repeated on the following dates.

Please rsvp:

Bb Getting Started

Feb 2 2011                  2:00-3:30

Feb 9 2011                  2:00-3:30

Feb 10 2011                10:00-11:30

Bb Grade Center

Feb 3 2011                  10:00-11:30

Feb 9 2011                  10:00-11:30

Blogs and Wiki

Feb 8 2011                10:00-11:30


Feb 22 2011                  10:00-11:30

Wimba notes:

Wimba can be utilized by those instructors who need to communicate with their students online in real time.

Wimba takes Blackboard’s “Virtual Classroom” tool to the next level by adding voice, video, and application sharing.

Upon successfully completing this course, attendees will be able to:

  • Have a general knowledge of  how to communicate with students online using tools in Wimba.
  • Have a working knowledge of  how to synchronously share content and web sites with students online.

Blogs and Wiki notes:

This training session will focus on how students can use blogs and wikis to communicate and collaborate in class.  You will learn how to create wiki, blogs, and journals for your students.  You will also learn the appropriate application of each of these tools.

Upon successfully completing this course, attendees will be able to:

* Create Blogs, Wiki, and Journals in a Blackboard class space