Like most things computer-related, pressing the “reset button” for a Microsoft Office application resolves most issues. Follow the directions below to “reset” your Microsoft Office application.
- Quit all Microsoft Office applications
- Browse to //Macintosh HD/Users//Library/Preferences/
- Here you will find the following files:
folder, and trash it
Note: The file(s) that you Trashed will automatically be recreated and set to the default values.