Resolving abnormal issues in Mac Microsoft Office applications

Like most things computer-related, pressing the “reset button” for a Microsoft Office application resolves most issues. Follow the directions below to “reset” your Microsoft Office application.

  1. Quit all Microsoft Office applications
  2. Browse to //Macintosh HD/Users//Library/Preferences/
  3. Here you will find the following files:
    • com.microsoft.Excel.plist
    • com.microsoft.PowerPoint.plist
    • com.microsoft.Word.plist
  4. Trash the respective file for the Office application for which you are having problems.
  5. Launch the problematic Office application to see if the problem has been resolved.
  6. If the problem was not resolved, quit all Office applications again, look for the same file listed in Step 3 above inside the
    //Macintosh HD/Users//Library/Preferences/Microsoft/
    folder, and trash it
  7. Launch the problematic Office application to see if the problem has been resolved.

Note: The file(s) that you Trashed will automatically be recreated and set to the default values.

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