Jennifer Wich, Partner

Jenny is a partner and Southwest/West Market Leader in Aon Hewitt’s Organization and HR Effectiveness Consulting Practice in The Woodlands, Texas. She consults in areas of HR strategy, organization design, process reengineering, and change management. She specializes in helping clients diagnose and improve the organization and operation of their business, addressing people strategies, structure, work processes, role design, staff competencies, and technology.

Mike Rask, Senior Vice President

Mike Rask is a senior vice president and serves as Aon Hewitt’s National Practice Leader for Higher Education.  In this role he coordinates our human capital solutions and consulting services to colleges and universities throughout the U.S. He also serves on CUPA HR’s National Corporate Advisory Council in support of their organization’s national, regional and chapter leadership.

Mike is based in our Seattle office.  As a consultant, he has more than 28 years of experience in employee benefits and work/life programs. Since joining Aon Hewitt in 1990, he has worked with employers in a variety of industries, including professional services, government, healthcare, higher education, technology, manufacturing and social services.


Michael Volo, Senior Partner

Mike Volo focuses on the success and satisfaction of Cammack Retirement clients and their employees. He works with the nation’s leading academic and research institutions, healthcare providers, corporations, non-profit organizations and public sector employers to help solve their biggest retirement plan challenges. Mike is a recognized retirement savings expert, with a passion for clients and their employees, who excels at developing innovative and effective solutions.

Mike has more than 25 years of experience in the investment advisory and retirement services industries. Prior to joining Cammack Retirement Group, Mike led the client service organization, focused on the non-profit sector, at the largest U.S. retirement planning firm, and served as head of acquisition and client marketing for workplace benefits. Additionally, Mike served as the chief marketing officer for a leading investment manager, where he was responsible for the retirement plan, mutual fund and insurance product lines. Mike received his Bachelor of Science degree from Boston College’s Carroll School of Management.

Tim Irvin, Consultant

Tim Irvin is focused on the retirement needs of several of Cammack Retirement Group’s large defined contribution plan clients. Tim partners with clients in all aspects of the due diligence process, including investment analysis, plan design, compliance, regulatory, and process changes. Additionally, he works to address all levels of vendor and participant issues, and works to ensure the successful delivery of vendor services including fund array changes, outsourcing, and participant communication and education.

Tim has over seven years of experience in providing retirement plan consulting and client management services. Previously, he served as a retirement plan consultant at a New York City retirement services firm. Tim received his bachelor of science degree in business administration from Villanova University and his master’s in business administration from NYU.

Jackson Lewis

Monica H. Khetarpal, Principal

Monica H. Khetarpal is a Principal in the Chicago, Illinois, office of Jackson Lewis P.C. She is the Chair of Jackson Lewis’ Higher Education Industry Group. She is responsible for coordinating the firm’s representation of both public and private colleges and universities across the country in the areas of:

  • Employment Litigation in Higher Education
  • Title IX/VAWA
  • Crisis Management
  • Collegiate Sports
  • Academic Policies and Practices
  • ADA and Section 504 Compliance
  • Privacy, E-Communications and Data Security
  • Labor Relations
  • Diversity and Affirmative Action
  • Student Risk and Liability
  • Immigration
  • Class Actions and Complex Litigation
  • Benefits

Susan D. Friedfel, Principal

Ms. Friedfel collaborates with clients to find practical solutions to the variety of issues that arise in the workplace. She counsels clients in various industries, including law firms, financial institutions, educational institutions and not-for-profit organizations, on a wide array of issues. She provides advice and counsel on matters such as:

  • employee recruiting and hiring practices
  • family and medical leave
  • reasonable accommodations for disabilities and religion
  • preventing and investigating harassment, discrimination, and whistleblower claims
  • wage and hour compliance
  • discipline and termination of employees
  • designing and implementing reductions in force


Karen Hutcheson, Partner

Karen Hutcheson is a Partner currently based in Philadelphia focusing on consulting to higher education clients in the areas of compensation, performance management and talent. She is a member of Mercer’s National Higher Education Steering Committee and is the firm’s advisor for Workday implementations in colleges and universities.

Karen has over 25 years of experience in compensation, performance management and human resources consulting, and has specialized in working with academia for the last 18 years, having worked personally with over 130 institutions. Karen oversees consulting teams and works directly with clients in the areas of faculty, administrative and staff compensation philosophy benchmarking and program development, pay equity studies, performance management, and career progressions, as well as providing ongoing consultation to clients.

Lyn Harper, Principal

Lyn is a Principal at Mercer in the Baltimore/Washington DC Office, advising clients on compensation and benefits, performance management, and executive employment agreements.  She has particular expertise in assisting with higher education, healthcare, and other tax-exempt organizations.

Lyn assists clients with their total remuneration program reviews for executives, faculty, and staff.  She frequently consults with management and boards, advising on Total Rewards as well as comprehensive Executive Compensation Strategies, including the development of executive employment agreements, change of control and severance plans. Lyn structures executive performance management programs and evaluations.  She has spent 25 years providing strategic, human resources, and operational and financial guidance to many education, healthcare, real estate, small utilities, and various tax-exempt clients throughout the United States.

Nicole Cook, Senior Associate

Nicole is a Senior Associate in Mercer’s Talent business based in the Philadelphia office. Nicole works with not-for-profit and for-profit organizations to assess the competitive positioning of their compensation practices, establish a strategic link between pay and performance, and to develop short- and long-term incentive strategies.

Nicole is an experienced project manager with the skill and organization required to manage the priorities and workflow of complex teams. She has demonstrated exceptional project management capability on multi-year engagements with matrixed organizations, as well as, on teams guiding clients through mergers and acquisitions.

Nicole has experience in analyzing broad employee compensation, including merit and incentive pay, peer group development, and creating market competitive salary structures. Her experience also includes executive compensation, financial analysis, incentive plan risk assessment and competitive benchmarking using data from public disclosures.


Heather Murray, Director of Strategic Partnerships

Heather Murray has over 15 years’ of Human Resource leadership experience, she has had responsibility for compensation administration, employment, performance management, employee relations, as well as the EO/AA functions while at Gonzaga.  Heather has developed, facilitated, and implemented a variety of programs including; effective performance management, a management development series, and was a contributor to the development of a commitment based management philosophy used in organization development programs.  Heather has a Master’s degree in Organizational Leadership from Gonzaga University and is certified in interest-based mediation.

Saint Joseph’s University

Chris Heasley, Assistant Professor, Educational Leadership

Chris Heasley joined the Saint Joseph’s faculty in a full-time capacity in 2016. Prior to this faculty role, Dr. Heasley served as a university administrator at both public and private institutions of higher education for more than 18 years. Dr. Heasley holds the title of assistant professor in the Interdisciplinary Doctorate of Education Program in Educational Leadership and is also an adjunct faculty member in Saint Joseph’s University Haub School of Business within the department of Decision System Sciences, teaching several courses in the Executive Master’s in Business Administration program.

In his assistant professorship role, Dr. Heasley specializes in teaching the higher education concentration courses of Strategic Planning; Human Resource Management; Research Skills (advanced quantitative methodology); Campus Environments and Assessment; and Policy, Politics and School Law. He has also taught Teacher Assessment and Evaluation; Educational Leadership and Human Resource Development; Educational Leadership and Administration; and Measurement and Evaluation of Instructional Outcomes to undergraduate and master’s students within the Teacher Education and Educational Leadership departments.

Monica Nixon, Assistant Provost for Inclusion and Diversity

Dr. Monica Nixon serves as Assistant Provost for Inclusion and Diversity/Chief Diversity Officer at Saint Joseph’s University. Previously she served in student affairs and administrative leadership at Seattle University, Colgate University, the University of Puget Sound, and the University of Virginia.

Monica received her M.Ed. in Counselor Education in 1999 and B.A. in English 1995 from the University of Virginia. In 2013 she earned an Ed.D. in Educational Leadership and Policy Studies from the University of Washington, where her dissertation focused on the positionality and agency of women of color chief diversity officers in higher education institutions.

William C. Rickle, S.J., Chaplain of Student Life & Athletics

Father Rickle is a native of Baltimore, MD. He did graduate studies in theology at Loyola University, Chicago and the Centro de Reflexión Teológica in Mexico City, Mexico and in sociology at the New School for Social Research, New York and Temple University, Philadelphia where he earned the Ph.D., with a specialization in Race and Ethnic Relations and the Sociology of Religion. Having studied and worked in the Dominican Republic, Mexico, Chicago, Spain and New York, taught sociology at St. Joseph’s University, Philadelphia, been director of Pastoral Care for Migrants and Refugees, Archdiocese of Philadelphia, pastor of Old St. Joseph’s Church in that city and Field Specialist with the National Office of Jesuit Social and International Ministries, he brings a wealth of academic, practical administrative and pastoral experience.

Fr. Rickle served for ten years as Provincial Assistant for Latino Ministries of the Maryland Province Jesuits (Pennsylvania to North Carolina). He served two three year terms on the Board of Directors of CARA, the Center for Applied Research in the Apostolate at Georgetown University, in Washington, DC.

From 2008 to 2013 he was Superior of the Colombière Jesuit Community in Baltimore, an assisted living facility for Jesuit priests and brothers.He joined the administration of Wheeling Jesuit University in the fall of 2013 as Senior Vice President for Mission and Ministry until December of 2016. In January of 2017 he joined the Campus Ministry team of St. Joseph’s University in Philadelphia, PA as Chaplain to the Athletic and Student Life Departments.


Samip Thaker, Sr. Communications Consultant

Samip joined TIAA in March of 2016 and has 19+ years of prior retirement industry experience.  He previously spent time at Bank of America Merrill Lynch and Vanguard and held a number of roles including participant services, product marketing, participant engagement marketing, and institutional retirement sales. Samip worked in communications consulting for approximately 9 of those years, focused on building strong client relationships and implementing effective communication strategies/program approaches that address objectives and drive behavior change. Samip holds both FINRA series 7 and 63 securities licenses and graduated from the University of Delaware with a B.S. in Finance.